Best airfares! This is my second time booking return flights with BudgetAir for travel between Almaty and Port Moresby, and I've had a great experience both times. The biggest advantage for me is t... See more
Company replied
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Review summary
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Very easy to use. Very considerate to (potential) late ticket arrival (they directly mention that we have to be patient for 3 days untill the tickets arrive by email). Mine arrived the same day. But s... See more
Company replied
It's not the first time I use budget air service. I recommend it because unlike others it's honest and there is no hidden costs.
Company replied
Everthing was smooth and quick, I hope the travel will be the same like the reservation process.
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4.3
Excellent
532 reviews
Asks customers to review
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With luggage in the description, no luggage on the ticket...
I booked two tickets LH + SK
Clearly identified tickets with luggage on both ways.
End up with a ticket with luggage only in one way ...
9 May 2026
Reply from BudgetAir.lv
We regret that your booking did not include luggage for both ways as expected. We appreciate you bringing this to our attention, and we'll investigate the issue and get back to you by call or email latest tomorrow
Reply from BudgetAir.lv
We're happy to hear that you found our process easy, with good flight options and prices. Thank you for your positive feedback!
Reply from BudgetAir.lv
so happy to see your review, thanks a lot!
Really very easy and will use again if…
Really very easy and will use again if it pops up!
30 April 2026
Reply from BudgetAir.lv
We're happy to hear that it was very easy for you. We appreciate you saying you'll use it again if needed!
Very easy to use
Very easy to use. Very considerate to (potential) late ticket arrival (they directly mention that we have to be patient for 3 days untill the tickets arrive by email). Mine arrived the same day. But still, the fact that they are considerate and take into account any potential problems - is worth being recommended. Great service.
6 May 2026
Reply from BudgetAir.lv
We're happy to hear that you found our service easy to use and considerate. It's great to know that you appreciate our efforts to ensure a smooth experience. Thank you for recommending us!
Amazing servive
29 April 2026
Reply from BudgetAir.lv
thanks a lot for your feedback, we appreciate it !
Reply from BudgetAir.lv
We're glad you found it easy to book and that you were happy with our prices. Thank you for your feedback!
The price as written
The price as written, no surprises at cashier. E - tickets within minutes in a mail box.
28 April 2026
Reply from BudgetAir.lv
We're happy to hear that you found our pricing clear and that you received your e-tickets quickly. Thank you for your positive feedback; we appreciate it!
Reply from BudgetAir.lv
Thanks for your review, we appreciate it !
Reply from BudgetAir.lv
We're happy to hear that the procedure was clear and your tickets arrived promptly. Thank you for your positive feedback; we appreciate it.
Booking process was quick and easy
4 May 2026
Reply from BudgetAir.lv
We're happy to hear that the booking process was quick and easy for you. Thank you for your positive feedback!
Reply from BudgetAir.lv
We are happy to hear that our product was easy to use and clear for you. Thank you for your positive feedback; we appreciate it!
Reply from BudgetAir.lv
We're happy to hear that your reservation experience was easy and well-arranged. Thank you for your positive feedback!
Reply from BudgetAir.lv
We appreciate your feedback and are surprised by the rating you saw on Booking.com. We will investigate !
Reply from BudgetAir.lv
Thanks a lot, we are very happy with your feedback
The whole process is simple
The whole process is simple, the flight price is affordable, all the necessary information is available.
28 April 2026
Reply from BudgetAir.lv
We're happy to hear that you found our flight booking process simple and affordable, with all the necessary information readily available. Thank you for your positive feedback!
They did mot send me the check in…
They did mot send me the check in number of the flight and they are answering late
22 April 2026
Reply from BudgetAir.lv
Hello Islem,
Thank you for your booking!
The e-ticket with the online check-in codes has just been resent to the email address known to us. If the message does not appear in your inbox, we recommend checking your spam folder or the 'Promotions' folder.
For future use, you can view or have your travel documents resent at any time by logging into 'My Account' on the website and going to the 'Documents & Passengers' section. Here you have direct access to all necessary flight details.
Kind regards,
Kind regards,
BudgetAir
Ingrid
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