Bud Rescue and Recovery Ltd Reviews 

87
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

As a woman on my own I was always nervous about breaking down. Ali and Mustapha were amazing I felt at ease as they spoke me through everything and got my car sorted and back on within 90 min very pr... See more

Rated 1 out of 5 stars

One of the worst experiences I have ever had dealing with a vehicle recovery company. My vehicle was removed and I was given absolutely no notification, no phone call, no email, no text messa... See more

Rated 5 out of 5 stars

My car had a flat battery at 2am. Ford Assist contacted Bud to attend my home and get car started. Received an initial call from Bud to give me an ETA of the mechanic and number of jobs he had befor... See more

Rated 5 out of 5 stars

I have spoken to 3 amazing customer service advisors this morning and they have all been a great pleasure to speak to. One of them being Emma - thank you for making such a stressful situation alot lig... See more

Company details

  1. Transportation service

Written by the company

24-Hour Nationwide Recovery and Transport Service. Covering London, Hertfordshire & Essex within 60 minutes where possible. Operational 7 days a week, Bud Rescue have a range of services to help you in any breakdown or emergency. From vehicle recovery to multi-storey car park extractions, keyless removals, motorway rescue, roadside assistance and much more! We have a range of trucks capable of quickly recovering vehicles from any location, our immediate dispatch is guaranteed to rescue you regardless the circumstance!


Contact info

4.2

Great

TrustScore 4 out of 5

87 reviews

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4.2

All reviews

(87)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Cannot fault this company!

I broke down on a country lane and my breakdown cover arranged for this company to come get me.
I only had to wait just over an hour and the guy that came and got me was so lovely. I'm sorry I cannot remember his name! He was polite and chatty, just made the whole experience a lot more relaxed. When he took me to the garage he spoke to the mechanics to advise what he assumed to be the problem so they knew what to look for. 10/10 thank you so much for your genuine and superb service! From the woman in the pink Kia :)

25 July 2025
Unprompted review
Rated 5 out of 5 stars

We broke down over the weekend

We broke down over the weekend in my work vehicle Bud Rescue were nominated by my breakdown cover to get us back to our warehouse, we were picked up by Klodian , he let us know when he was 10 mins away and from the moment he arrived he was amazing , I’ve been in a few recovery trucks over the years and his was immaculate , he even put the aircon on for us as could tell we’ve been out in the heat for a few hours ( lead time not his fault one bit ) even though the van was broken he took so much care and attention loading it to not cause any damage and explained the process the entire time , he is a credit to your company

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Top firm for transporting.

My sprinter van had to be transported by the RAC from Herts to Fife in central Scotland, and they
contracted BUD to do the job. Boy am I glad they did, as the driver Malek managed the whole journey
in just 24hours and was at my door at 8am sharp the next day. Compared to the journey in the
other direction with a different firm which took 2 weeks.

Malek helpfully removed the drivers seat and brought it into the house for me as I asked(I'm disabled and drive from a wheelchair) He was courteous and friendly and I couldn't fault the guy in any way.
Excellent 5 Stars.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service👍

Excellent service👍
Daniel was very professional in all his actions
Dropped me home-in secure storage overnight in St Albans delivered to Porsche Hatfield by 8.45 Monday 9/6
Very impressed all round with Porsche Assit TY

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Superb from start to finish

Superb service from start to finish. Our problems of recovery which to us seemed unsurmountable were dealt with professionally, speedily and with an excellent outcome. The rescue driver, Colin, was well organised, professional and took great care when lifting our motorhome onto his truck. We thoroughly recommend this business.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the service I…

I was very pleased with the service I received from Bud. The lovely lady who first contacted me was helpful and supportive from the start.

Due to no fault of theirs I needed two recovery vehicles both drivers where helpful and knew what needed to be e done.

Would highly recommend this company.

Thank you Helen

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional, excellent service

Thanks Bud Rescue and Recovery - especially Piotr - for rescuing us when our car broke down in 3 lanes of traffic. Excellent service. Piotr called to let us know he was on his way, turned up when he said he would, and took great care of us and our car. After dropping us off of the locals clapped him cos of his expert driving down narrow streets and turning so our car - which at this point could only reverse - could safely park. Friendly and professional, excellent service. Thank you!

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Stuck on the M1 after tyre blowout

My wife and I and our pug were stuck on the hard shoulder of the M1 after one of our car's tyres blew. Our normal roadside rescue service sub contracted our rescue to a company called BUD rescue.

The BUD rescue truck turned up and was operated by Piotr, who turned out to be one of the most helpful people we have ever met in such circumstances. He was so considerate towards my wife who has severe mobility issues. Piotr was extremely polite, helpful and a calming influence during a very stressful afternoon.

Many thanks Piotr and rescue services for your excellent services.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Bud Rescue are the best

Bud Rescue really are the best car recovery team in the UK. They are very efficient, got the job done professionally and I didn't have to worry about anything. My car was stuck in the basement of a car park and they managed to move it out out and tow it to its destination. Their prices are reasonable too. I highly recommend them.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Piotr

Thank you Piotr, genuinely 5* service from start to finish.

A pleasure to deal with you, very fast efficient and professional service.

Stuck on A414 in a mustang with a clutch issue. Piotr saved the day; many thanks to Piotr & the very pleasant and professional receptionist.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

After 4 attempts by others, all late, Bud Rescue not only recovered my car and delivered to the dealer exactly when they said they would (Bogdan and Jake), but the office staff were genuinely concerned as to how stressed I had become (Emma)

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service in a Stressful Situation

I had a flat tire and was feeling quite stressed, but I just wanted to give a massive thanks to Piotr for his professionalism, friendliness, and incredible help. He went above and beyond to make the situation easier, and I truly appreciate his support. If you ever find yourself in need of roadside assistance, I highly recommend this company—they’ll take great care of you!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

5 stars for Piotr and Bud Rescue

Piotr knows his job! No fussing, no hanging around just straight into action. I cannot recommend Piotr highly enough and I thank him for getting me out of a sticky situation. 5 stars for this man and the organisation that he represents. Thanks Bud Rescue and Piotr.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Sent from heaven!

Well, breaking down on an A road at 8 months pregnant was not what I had expected after work. I am so thankful for Piotr at Bud Rescue for his prompt arrival and reassuring nature, a lovely personal service when I was feeling vulnerable and anxious about my car and how I was going to make it home. I highly recommend Bud, and have already told everyone I know that if they are stuck, these are the guys to use! I hope that I'm never in this situation again, but if I were to find myself broken down again, I know who to call!

30 January 2025
Unprompted review

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