Horrible customer service. They have no customer support. They take forever to reply online. I dont recommend them at all.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No Customer service to call into anymore! Apparently, this change occurred without any notification to customers? They are listed as agent, with a phone number, but when I called to update a policy,... See more
Emily @ Bunker was TOPSSS in setting up my renewal & notifying me of the deadline to renew, not to mention she showed exquisite patience with me during this process! I take it that Chubb has been "h... See more
Bunker has been great, very high-touch onboarding experience as long as I stay proactive. They sourced really competitive quotes, went out of their way to fit my idiosyncratic requirements, and saved... See more
Company details
Written by the company
Bunker is the leading instant business insurance and compliance platform for independent workers and enterprises. Providing business insurance products and services for contractors, freelancers, small to medium businesses, and enterprises. Read Bunker insurance reviews, verified by TrustPilot. BuildBunker.com is rated excellent with 9.4 out of 10 based on TrustPilot reviews of the leading online business insurance company. Offering instant business insurance and compliance solutions, Bunker is dedicated to protecting and empowering small business owners and large enterprises.
Contact info
5325 Wall St, Ste 2455, 53718, Madison, United States
- 877-968-9108
- support@buildbunker.com
- buildbunker.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Slow support
Super Slow support , getting replies by them in a line in 4-5 days that too after hard rigorous follow up.
Bunker Insurance Experience
It's been a delight to work with Bunker . They are very responsive . They pick up the phone and answer any questions and they complete every task needed for my liability insurance for my Amazon product .
Patience
My bunker rep was very patient and understanding. He worked to understand my needs and wnsire they were addressed and that I was comfortable.
Very simple process
Very simple process. On time communication and effective communication. All got done in a total of 30 minutes over a period of a few days.
Great Experience with Bunker
Great experience
I received great help with understanding and signing the contract from the person that I spoke with it.
They gave me very competitive prices
Prompt and Helpful
I received very prompt service as well as helpful answers to my questions.
Extremely satisfied with the service.
Always helpful!
Great Experience!
The process was seamless, efficient and fast. Website and questionnaire were intuitive and easy to navigate!
Bunker makes small business insurance easy
Bunker could not make small business insurance any easier or affordable.
Thanks
I appreciate the reminders to renew…
I appreciate the reminders to renew each year. However I would appreciate even more time to consider the renewal since my professional liability insurance is so expensive
I was a little apprehensive about…
I was a little apprehensive about applying for insurance online, however after dealing with Bunker that apprehension disappeared.
The experience was outstanding and everyone was very helpful. Turned out to be a wonderful experience.
I'm a pretty big fan of Bunker
I'm a pretty big fan of Bunker - I didn't really know what to expect buying my first business policy but Bunker made it a great experience: I got an easy to read general liability policy, responsive customer service, and a competitive premium. All great stuff for my small business
The team was Professional in putting up…
The team was Professional in putting up this quote.
Seamless and quick
The Bunker process for acquiring liability insurance for my business was seamless and quick.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








