I placed an order during the covid pandemic for some paving slabs. I bought from Buildex after phoning them and confirming the item was in stock. In the end it was months until the slabs arrived.... See more
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Ordered a Toughsystem DS300 at an excellent price online. Prompt dispatch and delivery. Perfect transaction. Safely packaged and perfect order (new). A few easily removed stickers from original conten... See more
Company replied
Garden bench arrived very quickly just a few days after ordering (Another bench ordered at the same time from Wickes is to take 7 weeks!). Everything well packaged and undamaged. Several other supplie... See more
Company replied
So far very pleased with my arbour just finished painting it as thought that would be better before we put it together looking forward to seeing the end result We bit rough at some ends but sanded... See more
Company details
Information provided by various external sources
With over 15,000 products across a range of key categories, BuildEx is providing a new way for DIY and the Trade to shop construction materials online. From Garden Structures to Plumbing Fittings, our goal is to provide a seamless and customer-centric online shopping experience at market leading prices. With delivery options across the UK, we can provide everything you need, directly to your door.
Contact info
United Kingdom
- buildex.co.uk
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Usual rubbish result
Usual rubbish result, like any of the known sites (TrustATrader, …) who offer to find a builder, plumber, etc., people say they will quote but never turn up, or turn up and then never quote. COVID May have give an excuse for longer lead times and demand, but where is the professionalism and customer courtesy?
Great product and very prompt delivery.
Great product and very prompt delivery.
Well packaged and easy to assemble.
Would recommend this company.
Item delivered ahead of the lead time
Item delivered ahead of the lead time. Was of excellent quality and in preface condition.
The items never arrived
The items never arrived. We have been going through customer services to deal with this and now they have stopped responding to emails and phone calls. We have asked for a refund and this has been nearly 3 months, but still no response.
Would not deal with this company again
Very pleased with the quality and price…
Very pleased with the quality and price of the picnic table and Rowlinson Willington garden seat,had a problem with the original delivery but that was down to the courier,this was promptly sorted out by Dylan and Linzi.
Good condition and timely.
Easy to order and swift delivery…
Easy to order and swift delivery especially as let down By B&Q who is continued the item and the was the model i had sized the plinth for.
Thankyou
Mr Phipps
Excellent service, great quality product.
Excellent, quick service. Quite tricky to build as the instructions weren’t very clear but a very good quality, solid picnic table and excellent value for money.
Excellent service has always
Armorgard van drawers.
Armorgard van drawers.
We’ll priced and very promptly delivered. Thoroughly recommended.
This company have not yet delivered my…
This company have not yet delivered my goods, I have emailed them twice without receiving any information back apart from an automated message. They have no concept of customer service.
One piece arrived faulty but was sorted…
One piece arrived faulty but was sorted ASAP and another delivered promptly
No stock, refund received
Two weeks after I received the order confirmation, I had an email to explain there is no stock. I received a prompt refund but it was disappointing not to be contacted earlier and not to receive my order.
Good product and delivery service
Planter is very good quality and delivery was excellent - we were notified of day and time in advance, as promised.
Excellent service to remedy a small problem.
Ordered a small shed. Arrived quickly but a few parts were broken. Buildex very quickly got on to the the suppliers and new parts arrived again quickly. It is the service you get when there is a problem that really matters.
Delivery was great but we weren’t blown…
Delivery was great but we weren’t blown away by quality of the bin storage, flimsy locks and wood broken on lids, can’t be bothered to try to return as it was fiddly to build!
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