Built For Athletes™ Reviews 3,406

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and practical design, especially highlighting the well-thought-out compartments and ample space in the backpacks. Many consumers are repeat buyers, emphasizing their satisfaction with the overall service and the premium feel of the items. The delivery service is frequently described as fast, hassle-free, and efficient, with good communication throughout the process. However, some customers experienced issues with their orders, such as missing items or incorrect shipments, and a few noted problems with delivery times being longer than expected. There were also occasional concerns about product defects, like bags ripping or straps falling off, and a small number of people felt that the quality of certain items, like new shirt designs or specific backpack features, did not meet their expectations or previous standards.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the high quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the super-fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers praise the easy and fast... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, efficient, and... See more

Based on these reviews

Rated 4 out of 5 stars

Clean, smooth checkout. I would have bought more if I were able to use multiple discounts in one purchase. For example, there was an ongoing discount on accessories and a separate ongoing discount on... See more

Company replied

Rated 5 out of 5 stars

I ordered the 45L backpack and I’m very satisfied with it. It has plenty of space and easily fits everything I need. The internal organization is very well designed, making it easy to keep things... See more

Company replied

Rated 5 out of 5 stars

Great quality and very practical. The design is sporty and clean, the materials feel durable, and the compartments are well organized. It’s comfortable to wear even when fully packed and perfect for... See more

Company replied

Rated 5 out of 5 stars

This is my second order placed with BFA and most certainly won't be the last. Products are incredible quality. I love my Pro Series backpack and already have my eye on another bag... Delivery timescal... See more

Company replied


Company details

  1. #171 of 230 best companies in Fitness and nutrition

Written by the company

Built For Athletes™ Whether you’re a professional athlete or simply take your fitness seriously; Built For Athletes gym & sports backpacks and accessories are here to help you push your limits.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Gear for Serious Training

I’ve been using Built For Athletes gear for a few months now, and it’s been a game changer. The backpack is super durable and has plenty of space for all my gym essentials. You can tell it’s designed for people who take fitness seriously. It’s held up great through daily workouts and travel.

1 April 2026
Unprompted review
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and taking the time to share your experience. We’re so pleased to hear that your backpack has been a game changer and is keeping up with your daily workouts and travel. It’s great to know our gear is supporting your serious training. We’ll be sure to pass your feedback on to the wider team!

Rated 5 out of 5 stars

Very friendly and great product

Very friendly and great product

19 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thanks so much for taking the time to leave your feedback. We’re really glad to hear you’re enjoying your purchase, and we’ll be sure to share your kind words with the rest of the Built for Athletes team.

We really appreciate your support!

Rated 5 out of 5 stars

Great service and products

Great service and products

18 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for taking the time to leave a review. We’re really pleased to hear you’re happy with both our products and service, and we’ll make sure the team knows!

Rated 5 out of 5 stars

Black 35L Elite Backpack — The Perfect Everyday Companion That Nails Every Detail

After using the Black 35L Elite Backpack consistently, I can confidently say this is about as close to a perfect backpack as it gets.

Right away, the design stands out. The sleek, all-black look is clean, modern, and versatile it fits in anywhere, whether it’s work, the gym, or travel. It has that premium feel without being flashy, which I really like.

The 35L capacity is honestly the sweet spot. It’s spacious without ever feeling bulky. On most days, I can easily pack my 15-inch laptop, charger, notebooks, and a water bottle and still have extra space left. The compartments are smartly laid out, so everything stays organized and easy to access without digging around.

The build quality is where this backpack really shines. The material feels tough and durable, and it handles daily wear effortlessly. I’ve even used it in light rain, and everything inside stayed completely dry, which shows the level of protection it offers. The zippers are smooth and sturdy, and the overall construction feels premium and reliable.

Comfort is another area it absolutely nails. The padded shoulder straps make a huge difference, especially when the bag is fully loaded. The back panel is breathable, so it doesn’t get uncomfortable even after long hours of carrying it around. It feels balanced and supportive the entire time.

What makes this backpack stand out is how well it does everything style, storage, durability, and comfort all in one. It’s clear that a lot of thought went into the design, and it shows in everyday use.

Honestly, it’s hard to find any real flaws. It delivers exactly what you’d want in a high-quality backpack and then some.

A near-flawless backpack that truly sets the standard for everyday carry.

24 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Reading this put a big smile on our faces - thanks a million for this wonderful feedback, Rakesh! We’re delighted you enjoyed your experience with us.

Rated 5 out of 5 stars

High-quality and perfectly organized 45L backpack

I ordered the 45L backpack and I’m very satisfied with it. It has plenty of space and easily fits everything I need. The internal organization is very well designed, making it easy to keep things structured and accessible.

The delivery was fast and completely hassle-free. The overall quality of the backpack is excellent and feels very premium.

The price is not cheap, but in my opinion it is fair considering the quality you get.

17 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

We’re so happy to hear that, Michael! Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

No need to deal with customs/no extra…

No need to deal with customs/no extra charges. Very fast shipping. Good webshop.

24 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you so much for your kind words, Corinne! We're thrilled you had a great experience.

Rated 4 out of 5 stars

Returning a faulty bag

The bag developed a tear in the lining after just one use, which was disappointing. A refund and replacement were agreed, which I appreciated; however, I did have to cover the cost of returning the item, on top of the original delivery charge.
I was also required to place a new order separately, as this couldn’t be handled internally, which meant paying postage again.
Order tracking has been quite slow to update, and I’m still waiting to receive the replacement in time for my upcoming trip. Just heard back from customer services due to their annual stock check, my order won’t be dispatched until 01/04/26. Customer. Service got in touch and where really helpful.

24 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Hi Tony, thank you for taking time for sharing your honest feedback with us. We sincerely apologize for the problem with your backpack. Please rest assured that our support team will now reach out to you directly to have the issue resolved as soon as possible for you.

Rated 5 out of 5 stars

Amazing customer service!

I ordered a Built for Athletes bag last week and it was shipped and delivered within the timescale given. However, Parcelforce delivered it to the complete wrong address (we still haven’t been able to locate it) so I contacted them and the team at BFA straight away to raise the issue. I am still yet to hear from Royal Mail/Parcelforce but was replied to almost instantly by Anastasia at BFA whose customer service was excellent from start to finish. I am very kindly being sent another bag which I cannot wait to receive and I would like to thank the team again at BFA. Gold stars to them and a big thumbs down to Parcelforce!

25 March 2026
Unprompted review
Built For Athletes™ logo

Reply from Built For Athletes™

So glad we could help, Sophie! We truly appreciate your wonderful feedback and hope you're enjoying your new backpack!

Rated 5 out of 5 stars

Greta product

Greta product, Great staff. Very very good, thank you +++

18 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thanks for choosing Built for Athletes and taking the time to leave such positive feedback. We are thrilled to hear you are enjoying your purchase and really appreciate your kind words about our team. We will be sure to pass your feedback on to the wider Built for Athletes team as it will make their day.

Rated 5 out of 5 stars

everything perfect

fast shipping and excellent quality product

18 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such great feedback. We’re really pleased to hear everything was perfect and that you’re happy with the fast shipping and product quality. We’ll be sure to share your comments with the wider team.

Rated 5 out of 5 stars

Is a beautiful Packbag

Is a beautiful Packbag, for one day training. Good Materials. I love the patches.

11 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to share your experience. We’re so glad you’re enjoying your backpack, especially the materials and patches. It’s great to hear it’s working well for your training, and we’ll pass your feedback on to the wider team.

Rated 5 out of 5 stars

Fast delivery

Excellent communication. Fast delivery. Amazing bag! Thank you!

16 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for your kind feedback, Rosemary, we appreciate your support!

Rated 5 out of 5 stars

Quality backpack

Quality backpack, my son loves it.

5 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for your kind feedback, Dee! We're happy to hear that your son loves his new backpack.

Rated 5 out of 5 stars

Love it

Love it, its amazing quality!

12 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you so much for choosing Built for Athletes and for taking the time to leave such positive feedback. We’re thrilled to hear you love the quality of your bag.

We’ll be sure to share your kind words with the wider Built for Athletes team, they will be delighted to hear it.

Rated 5 out of 5 stars

Fast delivery and bag was packed…

Fast delivery and bag was packed properly

4 March 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thanks for leaving such a great review and for choosing Built for Athletes. We’re really glad to hear your bag arrived quickly and was packed properly.

We’ll pass your feedback on to the wider team, they will be happy to know it made a difference.

Rated 2 out of 5 stars

Useful design abysmal build quality

Backpack has a useful design and is nice and large but build quality is abysmal, whole rucksack has pretty much fallen apart in a year or so. I still use it but I wouldn’t buy, worth getting a backpack from a reputable brand.

18 June 2025
Unprompted review
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for leaving a review, and we’re really sorry to hear about the issues you’ve experienced with your backpack.

We appreciate your feedback and want to make this right. If your backpack is still under warranty, please contact our support team at help@builtforathletes.com so we can look into it further.

Your experience is important to us, and we value your input.

Rated 5 out of 5 stars

I've been using Built for Athletes for…

I've been using Built for Athletes for a couple months now. What I love most is how stupidly easy everything is to find and use no digging through endless menus or confusing layouts on the app

I’ve found my bag so useful for training and carrying all my stuff needed for the gym, especially useful for travelling around Europe for hyrox events as can go on planes as hand luggage

1 January 2026
Unprompted review
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such a detailed review. It’s great to hear how easy you’re finding the app to use and that your bag has been so useful for both training and travelling to Hyrox events.

We’re really pleased you’re enjoying your purchase, and we’ll be sure to pass your feedback on to the wider Built for Athletes team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look