Built For Athletes™ Reviews 3,406

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and practical design, especially highlighting the well-thought-out compartments and ample space in the backpacks. Many consumers are repeat buyers, emphasizing their satisfaction with the overall service and the premium feel of the items. The delivery service is frequently described as fast, hassle-free, and efficient, with good communication throughout the process. However, some customers experienced issues with their orders, such as missing items or incorrect shipments, and a few noted problems with delivery times being longer than expected. There were also occasional concerns about product defects, like bags ripping or straps falling off, and a small number of people felt that the quality of certain items, like new shirt designs or specific backpack features, did not meet their expectations or previous standards.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the high quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the super-fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers praise the easy and fast... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, efficient, and... See more

Based on these reviews

Rated 4 out of 5 stars

Clean, smooth checkout. I would have bought more if I were able to use multiple discounts in one purchase. For example, there was an ongoing discount on accessories and a separate ongoing discount on... See more

Company replied

Rated 5 out of 5 stars

I ordered the 45L backpack and I’m very satisfied with it. It has plenty of space and easily fits everything I need. The internal organization is very well designed, making it easy to keep things... See more

Company replied

Rated 5 out of 5 stars

Great quality and very practical. The design is sporty and clean, the materials feel durable, and the compartments are well organized. It’s comfortable to wear even when fully packed and perfect for... See more

Company replied

Rated 5 out of 5 stars

This is my second order placed with BFA and most certainly won't be the last. Products are incredible quality. I love my Pro Series backpack and already have my eye on another bag... Delivery timescal... See more

Company replied


Company details

  1. #171 of 230 best companies in Fitness and nutrition

Written by the company

Built For Athletes™ Whether you’re a professional athlete or simply take your fitness seriously; Built For Athletes gym & sports backpacks and accessories are here to help you push your limits.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast shipping

Fast shipping, good quality

3 March 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave your feedback. We’re really glad to hear you’re happy with the fast shipping and the quality of your order.

We’re pleased you’re enjoying your purchase, and we’ll make sure your comments are shared with the wider Built for Athletes team.

Rated 5 out of 5 stars

Great product

Great product, shipping was perfectly and fast even though I am from Germany. Only thing to criticise is the dpd app or browser thing which did not load at all but thats not the fault of BFA. :)

4 March 2026
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Reply from Built For Athletes™

We’re so happy to hear that, Zoe! Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Second order placed with BFA & won't be the last!

This is my second order placed with BFA and most certainly won't be the last. Products are incredible quality. I love my Pro Series backpack and already have my eye on another bag... Delivery timescales are on point with great communication. Highly recommend!

2 March 2026
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Reply from Built For Athletes™

Thank you so much for your kind words, Michelle! We're thrilled you had a great experience.

Rated 4 out of 5 stars

Delivery issue

First delivery was lost, but second one came

27 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave your feedback. We are sorry to hear that the first delivery was lost, but we are glad the replacement arrived safely in the end. Your feedback means a lot to us and we will be sure to share it with the wider Built for Athletes team.

Rated 5 out of 5 stars

Perfect

Perfect, RAS

27 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such positive feedback. We are really pleased to hear everything was perfect and that you are happy with your experience. Your feedback means a lot and we will be sure to share it with the wider Built for Athletes team.

Rated 5 out of 5 stars

Great 😊

Great 😊. Useful and strong material

5 March 2026
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Reply from Built For Athletes™

Thank you for your kind feedback, Tomas! We're happy that you love your new backpack!

Rated 5 out of 5 stars

The product from Built For Atheletes is…

The product from Built For Athletes is unlike anything I've ever seen before. The quality of the fabric and stitching is unmatched by any other brands. The color is also very eye-catching. I'll be looking forward to my next purchase.

5 March 2026
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Reply from Built For Athletes™

Thank you so much for your kind words, Phadet! We're thrilled you had a great experience!

Rated 2 out of 5 stars

Great Product, Terrible Service

The product itself is excellent, the quality, design and durability are exactly what you would expect from Built For Athletes. It’s clear a lot of thought has gone into making something that performs well and lasts.

Unfortunately, the customer service and delivery experience let the brand down badly. Communication was poor, responses were slow, and resolving what should have been a simple issue turned into a frustrating process. The delivery service also added unnecessary delays.

It’s a shame, because the product is genuinely very good, but the overall experience of dealing with the company makes it hard to recommend. If the customer service and logistics improved, this would easily be a much higher rating.

26 February 2026
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Reply from Built For Athletes™

Thank you for your feedback, Tom, it's really important to us. We're happy to hear that you loved the product. According to the tracking information, your order was delivered in 3 days, which is totally normal for a standard delivery. If you have any other concerns, please don't hesitate to reach out to our support, as we always aspire to respond to all inquiries in a timely manner.

Rated 5 out of 5 stars

Excellent product !

Excellent product !

4 March 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such positive feedback. We are really glad to hear you are enjoying the product. Your support means a lot and we will be sure to share your feedback with the wider Built for Athletes team.

Rated 5 out of 5 stars

Great customer service

Great customer service. Had an issue with a bag I bought last year. Contacted customer service and they were great and have sent a replacement.

4 March 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such positive feedback. We are really pleased our customer service team was able to help resolve the issue and get a replacement sent out. We will make sure your kind words are shared with the wider Built for Athletes team.

Rated 3 out of 5 stars

Honest opinion. From a previous built for athletes customer.

Honestly this is my second purchase. The last one was 3yrs ago. The bag then was tremendous but todays just seem well not built like they used to be. And whats funny but not funny is i paid the same price for todays not great built bag as what i did 3yrs ago. Probabley due to "climate change" as they call it but i call it robbing from the masses but whatever. Wasnt overly happy with the bag tbh but i bought for my son the one i bought 3yrs ago is still going fckn lets say. This new one i doubt will last but i might just be wrong we will see. The company in general is as good as it was and has ever been tbh. Fast service etc and everything else that comes with a good company i just feel the materials are NOT built to last now. But isnt everything. If its built to last i guess we would never replace. Unfortunate thats todays motto for everything. I gave 3 stars and thats mostly towards the companys quality the bag is much smaller todays bag i ordered a 20ltr bag and thats for my son for school. My personal bag is 45lrs and better built and the price is the same. Make it make sense and less quality.

4 March 2026
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Reply from Built For Athletes™

Hi John, we appreciate your honest feedback as it always helps us improve our product! if you have any concerns and issues regarding your backpack, please don't hesitate to reach out to our support team and we'll do our best to assist!

Rated 5 out of 5 stars

fast shipment!

4 March 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such positive feedback. We are happy to hear your order arrived quickly and hope you are enjoying it. Your feedback will be shared with the wider Built for Athletes team.

Rated 5 out of 5 stars

Absolutely fantastic quality

Absolutely fantastic quality, well thought out design and it has huge storage, don't get fooled by cheaper alternatives this is the one to buy.

3 March 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to share your feedback. We’re really happy to hear that you’re enjoying the quality, design, and storage of the backpack. It means a lot to us that it’s living up to your expectations. Your kind words will be shared with the wider Built for Athletes team.

Rated 5 out of 5 stars

excellent products

24 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such positive feedback. We’re thrilled to hear that you’re enjoying the products! Your kind words will be shared with the wider Built for Athletes team.

Rated 5 out of 5 stars

Just a very proffesional service

Just a very proffesional service

2 March 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave a review. We’re really glad to hear that you had such a positive experience with our service. Your feedback means a lot and we’ll be sure to share it with the wider Built for Athletes team.

Rated 5 out of 5 stars

Amazing products and brand

Amazing products and luxury materials highly recommend since I’ve bought with BFA I will continue to build my collection with them

20 February 2026
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Reply from Built For Athletes™

Thank you so much for your kind words! We're thrilled you had a great experience! We appreciate your support.

Rated 5 out of 5 stars

Great service

Great service
Amazing quality
Love it!

27 February 2026
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Reply from Built For Athletes™

We are so happy to hear that you love your purchase and that it has made a positive difference for you. It means a lot to us that you took the time to share your experience and your feedback will be shared with the entire Built for Athletes team to celebrate!

Rated 5 out of 5 stars

Great experience from the customer…

Great experience from the customer service department. Quick effective support for an item

26 February 2026
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Reply from Built For Athletes™

We are thrilled to hear that the customer service made your experience smooth and stress-free. Knowing that our support team was able to help quickly and effectively really motivates everyone here to keep doing their best. Your comments will be passed on so the team knows their efforts are appreciated!

Rated 5 out of 5 stars

Really great experience

Really great experience, trusted company

26 February 2026
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Reply from Built For Athletes™

It is fantastic to hear that you had a trusted and positive experience with Built for Athletes. We are delighted that our products and service met your expectations and your feedback will be shared with the wider team to encourage them and highlight the impact of their work.

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