Bulldog GearReviews 

1,277
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and robust construction of the products, often describing them as excellent and well-engineered. Many appreciate the sturdiness and design, noting that the equipment meets their expectations for durability and performance. Reviewers also frequently highlight the exceptional customer service, with staff being helpful, professional, and quick to resolve issues. However, some customers experienced issues with delivery times, reporting delays and poor communication regarding order status. There were also occasional mentions of missing or faulty items upon arrival, and some found customer service response times to be slow or unsatisfactory in these instances.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as sturdy, well-built,... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdiness and robust... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers reporting issues such as poor... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Order

Consumers find order experiences to be ambiguous, with some reporting easy and prompt ordering processes,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items. The mark of a good team isn’t that processes are per... See more

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more

Rated 4 out of 5 stars

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good exp... See more


Company details

  1. #38 of 50 best companies in Exercise Equipment Shop
  2. #194 of 236 best companies in Fitness and nutrition
  3. #31 of 41 best companies in Fitness Equipment Wholesaler
  4. #11 of 18 best companies in Gym
  5. #12 of 13 best companies in Personal Trainer
  6. #4 of 4 best companies in Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
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Free shipping on all orders.

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Contact info

4.2

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(1,277)

226 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered 24 and 16kg KB

Ordered 24 and 16kg KB. 16 Kg bell didn’t arrive. Bulldog said it was lost or damaged by Royal Mail. Kettlebell was out of stock, Bulldog lied instead of just telling truth. Royal Mail said they didn’t receive the KB. Minor issue really, but they lied anyway.

5 May 2026
Rated 3 out of 5 stars

I spent more than £1k with them for a…

I spent more than £1k with them for a squat rack and some other accessories. It took nearly 1 month for the rack to turn up, and the comms and updates were poor from the delivery company. Bulldog were slow to ship the items, and the delivery company were slow to deliver with no comms.

Eventually, I got an update that everything would arrive between 2 times, and of course, the pallet turned up later than their own time given, for more inconvenience for me. The delivery box was damaged on the pallet, as was a metal pole for the rack and a barbell holder. Bulldog, to their credit, have replaced the damaged items for free. So eventually I got what I was after, but I now need to rebuild the rack to replace the damaged pole. The rack quality is very good, and their support has been great, even when I was upset about the experience. But they need to change their delivery partner, as I see a number of issues related to them in the reviews - they're letting Bulldog down.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

More Bulldog gear in my gym

More Bulldog gear in my gym? Why not.

I’ll tell you why not.
Because every time I buy “just one more pair” of dumbbells, my spare room edges one step closer to becoming a commercial strength facility with worse air conditioning and better tea.

But the quality is spot on, the knurling feels great, and the dumbbells are built like little iron anvils of motivation.

The new 12.5s and 15s arrived solid, clean, and ready for battle. No nonsense. Just proper kit that makes you want to train.

At this point I should probably stop browsing the Bulldog website before my bank account files a formal complaint.

5 May 2026
Rated 3 out of 5 stars

Product quality is good

Product quality is good, despatch is slow. I ordered everything from Bulldog so I would get one delivery but may as well have shopped around as Bulldog is slow despatching and often items on the same order arrive in separate deliveries on separate days which is inconvenient, especially if it is a set that can only be used once everything arrives.

6 May 2026
Rated 5 out of 5 stars

Great Communication and Service

The equipment arrived very well packaged and the communication electronically as well as the labels on the boxes telling me not to worry that things may come at different times due to bulk mad ethe process very smooth.

5 May 2026
Rated 1 out of 5 stars

If minus stars existed

Phoned for 6 consecutive working days, told that it was marked as urgent and I’ll get a call back… still waiting for the call back.

On the first occasion I called at 2pm, and told that I would get a call straight back. After 2 hours I called them to be told they had gone home for the day.

I’ve also sent 4 emails with pictures and videos demonstrating the issue with the product. I’ve received one reply asking a question I had already answered in a previous message.

This issue still isn’t resolved.

17 April 2026

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