To be honest, I haven’t even had an opportunity to use the product. I spent £2000 on the new Zero 2 Adjustable Cable.
However, delivery was delayed by a week despite us waiting for it because the tailgate of the truck didn’t work. They asked me if I had a forklift truck to assist. Obviously, I didn’t given it was my house.
The delivery then arrived without warning when I was not at home. Luckily, I had builders at the house present.
This was fortunate because what is not told is that the package is 200 kg plus and cannot be broken down due to the design.
We had a small digger which we were able to remove the pallet from the pavement outside the front of my house because the driver of the delivery truck told us very frankly his responsibility had ended and he drove off.
Collectively, the builders managed to move the pallet to the front of my house, but have no way of getting it in as they didn’t have enough manpower.
It has since been stuck on my driveway for a week with a tarp pulling over it until we can muster enough people together to move it into the house.
I appreciate the product is heavy and is almost certainly the top of the range, however the delivery of the goods was terrible and would still be sitting on the pavement outside my house if I hadn’t had builders there that day.

Great customer service and quick to respond to my enquiry and problem via email.

Great product - great price with a speedy delivery time thrown in.

Ordered the parallette bars and found them to be easy to assemble - very sturdy and perfect for what I want them for!

Good quality

Trying to open a new gym. Your company is constantly out of stock. Then used a delivery company that cannot deliver items and now I’m missing items from my order and can never get hold of anyone?

More than happy with my 25Kg kettlebell! There was a problem with the delivery, contacted the customer service and they immediately sorted the situation out!

Definitely will order more from this shop! Can not wait ! :)

Aftercare sales is zero hate to say . Very disappointing

Excellent service & excellent equipment 👍👍

Great service and products

Great purchase, the quality in each kb is clear to be seen
Decent delivery time and kept well informed.

Efficiency

I raised money to update my personal training studio.
One of the pieces of equipment I paid for was the zero 2 dual adjustable pulley. I have had nothing but trouble with it. Within 6months of owning the equipment we have had 3 cables snap on it. The customer service team has been so with helping and are refusing to send a technician out to repair or see if there is an issue. I have slowly lost patience with the equipment and will be looking to get rid of it and hopefully replace at a large cost to myself. Would never order again from them.

Ordered cosmetic damage dumbbells and honestly would barely tell the difference. Really quick delivery, fantastic value for money, superb final product.

Avoid at all costs - kit not sold as advertised. When I asked to return due to the barbells not be sold as shown I was told I would need to ship back at my own cost.

Very pleased with the quality of the products & the efficiency of purchase & delivery

Speedy delivery, item as expected, sturdy and robust.
Instructions inside were easy to understand.
Also the item had a great discount so snapped them up!!!!

Quick delivery, great product. Very good quality and easy to assemble.

Great red band

Top tier, a Very good company

Great range of quality made gym equipment backed up by good order communication and delivery service, Hex 2 Dumbbells are brilliant and well worth the money, well made, well balanced and lots of weight options to suit every level of fitness and training needs.