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Bunny Bistro Reviews 

1,225
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often dust-free, well-packaged, and offering impressive variety that keeps pets engaged. Many appreciate the reasonable pricing, great value, and consistently fast, efficient delivery. People frequently highlight that their pets love the diverse range of healthy snacks, forage, and bedding available. However, some customers noted occasional inconsistencies in product quality, such as hay being dusty or dandelion roots chopped too small. A few also reported finding unsuitable weeds in forage, receiving rotten items, or that product sizes were not always suitable as advertised.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the excellent quality... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent and top-class products,... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising its speed and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, efficiency, and... See more

Price

Customers consistently note positive experiences with price, often describing them as decent, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more

Company replied



Company details

  1. #150 of 261 best companies in Pet shop
  2. #80 of 158 best companies in Pet Care Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,225)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

I ordered the treat forage box for my rex bunny Monty and was thrilled with the quality of the contents.... excellent value for money with a wide range of different forage and treats which he will adore and keep him busy! Delivery was prompt as always....thank you

27 March 2026
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Reply from Bunny Bistro

Thank you so much for the lovely review.

Rated 5 out of 5 stars

A love this company so much

A love this company so much. Every month a get my guineau pigs a box every month and am so excited 😁 😆 to see what is inside. It is full of nice and tasty things 😋 for my boys, even get a toy. Well worth the money. Delivery is super fast aswell. Amazing 👏

25 March 2026
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Reply from Bunny Bistro

That's so lovely to hear. Thank you for the review!

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect! Love buying from this company/business!! Both my rabbits love everything i get for them from here. Always go back for more things. Many thanks xx

5 March 2026
Unprompted review
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Reply from Bunny Bistro

Thank you so very much for the lovely review!

Rated 4 out of 5 stars

Super happy bunnies

Super happy bunnies, they love the leaf box. This is a regular purchase. We have tried a few products and have always been happy 😊

26 February 2026
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Reply from Bunny Bistro

So happy to hear our customers are happy!

Rated 5 out of 5 stars

Great business to deal with

Great business to deal with, fantastic products prompt service, excellent communication well done Bunny Bistro

3 March 2026
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Reply from Bunny Bistro

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Love this place

Great products, offers and website experience. My rabbits love the forage and treats and they're all healthy. Delivery prompt and keeps you updated.

2 March 2026
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Reply from Bunny Bistro

Thank you so much for your review!

Rated 5 out of 5 stars

Great products

Great products, fast delivery, happy bun - thanks. The leafy echinacea was especially welcome.

27 February 2026
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Reply from Bunny Bistro

Thank you so much for the lovely review!

Rated 5 out of 5 stars

Good Produce

Good produce & always delivered promptly.

24 February 2026
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Reply from Bunny Bistro

Thank you so much for the review!

Rated 5 out of 5 stars

Bunny Bistro

There is a good selection of products to choose from .The products are healthy choice options which is great.The prices are reasonable and my Guinea Pigs love them .
The products are dispatched quickly and the whole online ordering process was hassle free.

27 February 2026
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Reply from Bunny Bistro

Thank you so much for the 5 star review!

Rated 5 out of 5 stars

LOVE LOVE LOVE

excellent forage that my guinea pigs & rabbits love ,we also use it at the animal shelter I volunteer at

25 February 2026
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Reply from Bunny Bistro

Thank you so much for your lovely comments!

Rated 4 out of 5 stars

The plantain was great quality

The plantain was great quality. Bunnies love it. The hay was rather dusty but it’s out of season so I guess to be expected. Arrived in good time and well packaged.

25 February 2026
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Reply from Bunny Bistro

Thank you so much for the review!

Rated 5 out of 5 stars

Love this company.

Super company I believe its a family business, I turned to this company after receiving three huge bags of tiny pieces of usless hay, no suprise the Guinea pigs wouldn't touch it, they love Timothy 1st cut Hay, now I wouldn't shop anywhere else nothing is wasted excellent.

3 March 2026
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Reply from Bunny Bistro

Thank you so much for the review and we really appreciate your lovely comments!

Rated 5 out of 5 stars

Bunny bistro great for my bunnies health.

Produce is packed well and my bunnies have definitely been healthier since using the produce, they are 10 years old and I have been ordering from bunny bistro for about 3 years and I highly recommend.

23 February 2026
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain…

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especially the long stalky bits and seed heads which the bags from bunny bistro are full off.
If it wasn't for these bags of plantain I realy don't know what I would have fed to the fussy old man he will be 10 in July and he lives off this plantain.

Thankyou Bunny bistro Charlie bunny gives you a 10/10

2 February 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review and we are so happy to hear your bunny loves the plantain!

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