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Bunny Bistro Reviews 

1,225
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting they are often dust-free, fresh, and offer a wide variety of choices for their pets. Many also appreciate the reasonable and excellent value pricing, making pet supplies affordable. Reviewers frequently highlight the fast and efficient delivery service, with orders arriving quickly and well-packaged. The company's service is also consistently described as reliable and prompt, ensuring a smooth experience for customers. Customers frequently mention their pets' strong enjoyment of the products, highlighting how much their bunnies and guinea pigs love the various treats and forages provided.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the top-class items,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often describing it as prompt, efficient, and... See more

Price

Users describe positive interactions with price, consistently finding them to be decent, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more

Company replied



Company details

  1. #151 of 262 best companies in Pet shop
  2. #80 of 159 best companies in Pet Care Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,225)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bunny products

My Bunny (Biscuit) enjoyed your products.

29 January 2026
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for the review and we are so happy to hear that Biscuit enjoys the products!

Rated 5 out of 5 stars

Love this company

Love this company, superb quality products for my bunnies, quick delivery too - EXCELLENT

3 February 2026
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for taking the time to leave such a great review!

Rated 5 out of 5 stars

Looked forward to my first order of…

Looked forward to my first order of bunnie bistro and was not disappointed my bunnies are deifinitly enjoying working through the selection in their box. Delivery was quick and ordering was very easy.

29 January 2026
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for taking the time to leave such a wonderful review and I am so glad to hear your bunnies are enjoying their box!

Rated 5 out of 5 stars

Great products

Great products. I’ve never been disappointed with anything I’ve ordered from here. All good quality forage and treats for my fluffle of rabbits.

26 January 2026
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for the wonderful 5 star review!

Rated 5 out of 5 stars

Great value

Great value exactly as described very well packed and super fast delivery highly recommended.

27 January 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave such a great review!

Rated 5 out of 5 stars

Very happy guinea pigs!

My guinea pigs love the dandelion leaves especially, and all the other items I have had from Bunny Bistro.

6 January 2026
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for taking the time to leave a review and I am so glad to hear your Guinea Pigs love the products!

Rated 5 out of 5 stars

Excellent quality hay... bunny says so

Excellent quality hay... Beau-bun says so. As soon as the delivery arrived bunny was there sniffing the box... it did smell pretty good to this human too.
We have had problems getting bunny to eat his hay but not so with Bunny Bistro Timothy hay. Thank you for providing an excellent product.

17 January 2026
Unprompted review
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for the review and we are so glad to hear you are happy with your order!

Rated 5 out of 5 stars

I use Bunny Bistro for all of my forage…

I use Bunny Bistro for all of my forage for the bunnies. They love the plantain.
Parcel was shipped out straight away and arrived quickly.

31 December 2025
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 3 out of 5 stars

Used to be good but sadly they've…

Used to be good but sadly they've reduced stock levels so much leaving only extortionate brands that I've pretty much been forced to go elsewhere

29 December 2025
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for taking the time to leave a review and I am incredibly sorry to hear you are disappointed with the current stock levels.

Please be assured that I will pass your comments on to the relevant team so they’re aware of your concerns. We’re always reviewing our product selection so I would recommend keeping an eye on the website.

Many thanks,

Laura

Rated 5 out of 5 stars

Very good quality hay and dried treats

Very good quality hay and dried treats. I struggled to find good quality hay for a while. My bunny loves it. Thank you.

30 December 2025
Bunny Bistro logo

Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

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