Burd Ward Solicitors Reviews 

321
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for providing professional, efficient, and exceptionally friendly support throughout complex property conveyancing and various legal processes. Many people genuinely appreciate the prompt email responses and clear, reassuring communication, which helps make traditionally stressful transactions feel completely smooth and manageable from start to finish. Some reviewers were not happy with the communication standards and experienced frustrating response times during the progress of their cases. A few customers encountered significant delays in obtaining essential records and felt the overall handling of administrative matters lacked proper efficiency and clear understanding.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledgeable, approachable, and... See more

Service

Reviewers express strong satisfaction regarding the exceptional quality of service, praising the team for... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting very good communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaela and Caitlin’s are the best team, they helped our conveyancing process go smoothly, we were regularly updated and informed as to what was next in the process. Would highly recommend!

Rated 5 out of 5 stars

Have used Burd Ward a few times for will making and probate etc and very satisfied with the service I received. Always received prompt replies to my emails and phone calls were always answered in a... See more

Rated 5 out of 5 stars

Ngaire dealt with the conveyancing on the sale of my property. Both Ngaire and her assistant Rebecca were very professional and kept me up to date on the progress of the sale. Highly recommend Burd Wa... See more

Rated 5 out of 5 stars

Jane Ward was absolutely brilliant throughout my mortgage process. She was professional, efficient, and always kept me updated every step of the way. Nothing was ever too much trouble, and she made wh... See more

Company replied


Company details

  1. #103 of 155 best companies in Legal Services
  2. #42 of 65 best companies in Conveyancer
  3. #19 of 26 best companies in Divorce Lawyer
  4. #30 of 39 best companies in Estate Planning Lawyer
  5. #24 of 35 best companies in Family Lawyer
  6. #62 of 84 best companies in Law firm

Written by the company

Burd Ward Solicitors is a trusted law firm based on the Wirral, proudly serving clients across Wallasey, Birkenhead, and Merseyside. With over 20 years of experience, we provide clear, friendly, and practical legal advice tailored to your needs — whether you’re buying a home, facing a family issue, or planning for the future. We specialise in residential conveyancing, family law (including care proceedings), wills and probate, lasting powers of attorney, court of protection, personal injury claims, and legal services for landlords. Our dedicated team is here to guide you every step of the way with expert advice and a personal touch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

321 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(321)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Burd Ward Solicitors 10 out of 10

Burd Ward Solicitors were absloutly excellent we used them to complete on our first house and were extremely helpful throughout the process, not knowing what to expect they explained everything and were very professional!
Big thank you to everyone but especially Michaela who was our solicitor made the sale very easy and not stressful at all

30 July 2024
Rated 5 out of 5 stars

Great solicitor for purchasing property

Great communication from solicitor and easy to get hold of by phone or email. Solicitor was on top of everything and pushed to get home move done as quickly as possible ensuring everything was in place.

12 July 2024
Rated 5 out of 5 stars

Had a good experience with this…

Had a good experience with this solicitor, would always keep me updated on what’s happening, any changes etc either by phone or email, everything went smoothly with my purchase, will recommend them to people.

2 July 2024
Rated 5 out of 5 stars

Professional and bubbly experience

Jane Ashton is fantastic, Jane made the purchase of our first house run as smooth as possible. Jane is easy to contact and will send you an update when required. She is bubbly and friendly and I would like to recommend her to anyone who is seeking a conveyancer, thank you Jane ❤️

29 June 2024
Rated 5 out of 5 stars

Property Law Experts

Burd Ward are brilliant at property law. Martyn Green and Michael Ward deliver a professional, timely and cost effective service that ensured my property issue was dealt with successfully, as efficiently as possible.
Thanks.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Number one solicitors

Michaela Barker worked tirelessly to achieve completion of the chain of properties we were in. She is a real asset to the company, always keeping us up to date along the way. We can't thank her enough.

12 June 2024
Rated 5 out of 5 stars

Nadya was great from Burd Ward

Buying property through burd ward and had Nadya dealing with, even though it took a long time her due diligence was great and making sure everything was perfect, always replied to emails and calls left and even though there were loads of contact the price was the same as agreed before the sale process started, Nadya was perfect and thanks again

3 June 2024
Rated 5 out of 5 stars

Ngaire was the best solicitor we have…

Ngaire was the best solicitor we have ever used! She completed my sale within 2 months and my purchase was all ready to complete weeks before the agreed completion date!
Everything was done proactively and regardless of me chasing up regularly, everything was always in hand! Couldn’t recommend more and wouldn’t use anybody else!

23 May 2024
Rated 5 out of 5 stars

Jane was fantastic from the start

Jane was fantastic from the start. Thorough and helped us so much. Her calm laid back manner put us at ease and we loved that about her as she contacted is only when she had info or needed us to do something. Burd Ward did our Wills and Matthew was excellent. I would reccomend Burd Ward to anyone.

7 May 2024
Rated 5 out of 5 stars

Recommendation

Jane Ashton did the legal work for my house move.
She was very efficient and reliable.
Quick to reply to email and keep me informed of the process.
I can happily recommend Jane Ashton.

29 April 2024

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