Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... See more
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My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... See more
Company replied
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... See more
Easy to use website and ordering was simple and fast. One of the items was no longer in stock so B&H called to offer a replacement and to meet the fastest delivery option. This is why we continue to s... See more
Company details
Written by the company
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Contact info
Westgate Shopping Centre, , OX1 1TR, Oxford, United Kingdom
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
Hasn’t replied to negative reviews
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Excellent service in…
Excellent service in everyway...product, packaging and delivery 1st Class!!!
Excellent service and products.
Excellent service and products.
Bought on life for store pick up got service with a smile with pick up ready to take straight away.
Excellent service
Prompt service & delivery
Prompt service & delivery. Donegal beanie exactly as I’d hoped in colour & subtle flecks. Might order another colour.
I still haven't received my purchase…
I still haven't received my purchase and was never able to track it
Excellent service
Excellent service. A quality product from a quality retailer. Will buy again. Recommended without reservation.
Exceptional service
A quality product but equally important, exceptional service from Burrows & Hare. Thank You!
Really good support! Nice one
Had a little problem and the support helped me out so good! Really nice.
Grey flannel shirt
Had to call the shop to check sizing and they were very helpful, professional, courteous and efficient. The item arrived in good time & well packaged. It looks perfect, really good quality material and well made but, as a present, I haven't opened it yet.
paid for next day delivery in good time…
paid for next day delivery in good time for cut off but the order was never shipped.
Great products
Quick and lovely product
Quick efficient and it arrived spot on…
Quick efficient and it arrived spot on time - thank you
The perfect antidote to fast-fashion
The perfect antidote to fast-fashion.Great products, and its really nice to see clothes made within the UK to such a high quality.
Bookmark this store
Great products, fast Christmas delivery and an overall great shopping experience
The product was great and when I…
The product was great and when I emailed customer service about a question they answered quickly.
Great Products and Company
Great products! Shipping time is manageable and the prices are reasonable for the quality. I highly recommend this retailer and their products!
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