A fantastic choice of carpets and floor coverings at unbeatable prices. I bought a striped carpet for my stair runner and landing - Chelsea Stripe, and got an amazing deal. The carpet arrived within... See more
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Postcode: po21 2px I would give more Gold stars. So 5 FAT obese gold stars. Go buy your carpet Fast customer service Order your vinyl flooring! The delivery date is faster than Usain Bol... See more
The samples I ordered arrived with a few days, which was brilliant and I was able to choose what I wanted. I ordered two rolls of vinyl for bedrooms (I have a cat who sometimes has accidents and a... See more
Really pleased with our carpet. Good quality and price. Customer service were great as delivery company were holding things up, so they chased them. Will definitely use again.
Company details
- #19 of 31 best companies in Carpet Retail Shop
- #3 of 4 best companies in Carpet wholesaler
- #44 of 85 best companies in Flooring Shop
- #157 of 246 best companies in Home improvement shop
- #1 of 1 best companies in Linoleum Shop
Written by the company
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Contact info
Union Street, TS1 5PW, Middlesbrough, United Kingdom
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 24 hours
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Overall great experience
Overall great experience. Quality product delivered really quickly. Only thing that knocks it down is the use of dx as a delivery partner, no tracking available and ignored delivery day update. Burts as a company cannot fault.
20 October 2025
The range of merchandise was very good.
The range of merchandise was very good.
The online ordering was simple.
The delivery was as quoted.
The overall experience was easy and efficient.
17 October 2025
Very good product & price!
A very good price for a what is a really quite high end & expensive carpet, delivered when you said. Excellent service, thanks.
16 October 2025
Great price and good service
15 October 2025
A satisfied returning customer.
I'm a returning customer. Still a good selection at a very keen price.
17 October 2025
We received excellent service5 star service from…
We received excellent service from Burt’s. The carpet was a very competitive price and excellent quality they even arranged for us to pick the carpet up saving on delivery.
Will definitely use them again.
6 October 2025
Excellent service
6 October 2025
Prompt delivery
Prompt delivery. Although had a slight glitch about the order, which meant that the carpet I had ordered turned out not to be available I was sent an excellent alternative at no extra cost.
9 October 2025
Very good service…
Can’t comment on carpet as it hasn’t been laid yet but it looks to be good value for money. Delivery was within 3 days as promised
2 October 2025
Good guys to deal with who care
1 October 2025
Everything went smoothly untill…
Everything went smoothly untill delivery- the address label had a wring address and it was delivered to the wrong house. Luckily I traced it because our address is similar and its happened before .
13 October 2025
Excellent service from start to finish…
Excellent service from start to finish will certainly keep your company in mind for any future purchases
22 September 2025
The whole thing was very smooth
The whole thing was very smooth. Despatch and delivery was quick and carpet was exactly as stated.
22 September 2025
Great Customer Service *****
We found Burt's online whist hunting for a carpet we had been told from our usual supplier had been discontinued. Panicked and with 2 rooms still to finish, I contacted Burt's who was showing they had this carpet on the website. I spoke with a lovely man called Brandon,explained
we needed this particular carpet and he contacted the supplier directly, confirming it wasn't discontinued and ordered it for us. Honestly such a helpful guy a credit to the company. He kept us updated every step of the way with delivery too.
A fantastic company to deal with, great online prices. We will definitely use Burts for all our future projects.
10 September 2025
Very pleased with carpets very quick…
Very pleased with carpets very quick delivery
12 September 2025
Great price with quick reliable delivery.
Easy to buy on there website, Great
price and delivered on time within a few days.
Would definitely purchase from Burts again and recommend them.
8 September 2025
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