burtscountrystore.co.uk Reviews 145

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely brilliant shop. It was my first time buying from them and I bought quite a few items in their sale and was surprised to find how good the quality of everything was - their 42 litre flexitub... See more

Rated 5 out of 5 stars

Good quality products along with value for money so, well pleased. There was an error on delivery which their customer service dealt with, and sorted, immediately and in a friendly manner. Well recom... See more

Rated 5 out of 5 stars

Exactly as promised and more! Sturdily built. Excellent storage capacity. Fun, wipe clean interior. Absolutely love our purchase. Really happy, thank you Burts!

Rated 5 out of 5 stars

Fabulous company, Excellent service. Have brought some great bits for my dog, and some beautiful gifts for friends and family. The prices are great & Delivery is fast. :) Will defiantly be sho... See more

Company replied

Company details

  1. Pet shop

Written by the company

We have everything from bowls and leads and more for your Pets, Home & Garden and plenty of gifts here at Burt's Country Store.


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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Rated 5 out of 5 stars

Love all the items I bought and all…

Love all the items I bought and all very good quality without a doubt, the best pet store I've come across – they have exactly what I needed, and I'm thoroughly impressed by their lightning-fast delivery service.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Ordered £100.20 worth of Bee Equipment…

Ordered £100.20 worth of Bee Equipment off them on 9th Nov (Today is 18th) order shows still as unfufilled , I did ring two days ago and told everything would be sorted but nothing
Order Number 133389
No contact , no products , no refund

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Without a doubt

Without a doubt, the best pet store I've come across – they have exactly what I needed, and I'm thoroughly impressed by their lightning-fast delivery service.

30 September 2023
Unprompted review
Rated 5 out of 5 stars

First class service

Even though I made a mistake and not asked for delivery a quick call to Burt’s and goods delivered. Love all the items I bought and all very good quality, definitely recommend this company.

5 April 2023
Rated 5 out of 5 stars

A perfect home

This bird nest is just what I wanted. It looks sturdy and is totally natural. The customer service was superb and swift. Now, all I hope for is a pair of birds taking an interest in this lovely home.

24 December 2022
Rated 5 out of 5 stars

Beautiful Bee Barrel

The bee barrel is a really well made and a truly beautiful item; it’s going to make a wonderful gift. Dispatch and delivery was quick. I really couldn’t be happier. I will definitely buy from you again.

3 December 2022

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