As a small business owner, I was trying to renew my business name and genuinely believed I was dealing directly with ASIC. It wasn’t until afterwards that I realised I had gone through a third-p... See more
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See what reviewers are saying
SCAM!!! I was seconds from falling for this scam before heading to the ASIC website. ASIC will send you a renewal notice 30 days prior to the due date. These guys are scraping data and sending misle... See more
TOTAL RIP OFF! BEWARE OF THE CHAMELOEN. They email you your Business Name Renewal with similar looking documentation as Registry Australia. The only difference is, Their rates. WOW BusinessName.com... See more
Zero Stars. When your renewal comes around they will neglect to forward you the payment details to stop your business name from being cancelled. Not to mention that they charge twice as much as doin... See more
Company details
Information provided by various external sources
BusinessName.com.au is an online Australian business name registration service. The site features real-time searches for available business names as well as 60-second online name registrations.
Contact info
Level 23, Governor Phillip Tower, 1 Farrer Place, Sydney NSW 2000, 2000, Circular Quay
- 1300 550 730
- support@businessname.com.au
- businessname.com.au
1.1
Bad
225 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Still waiting and no one follows up or communicates back!!!
I paid for it online and registered the information on 11 Feb 2015. I've only recieved an email stating that it may take 2-3 days until o receive paper work. Also that I can go on to the Asic page to view the progress however I've neen on that page and it doesn't appear registered or even processed! I have not received any documents other than an email. Emailed them on 11 March and still no response or any commutation other than to rate them on this page. If you can't do it just communicate that to me and give me back my money!!!! And if there was an option for a zero rating than I would have put it at zero!
13 March 2015
Unprompted review
Very good experience with no problems.
Went online to register and everything went smoothly.
13 March 2015
Unprompted review
Reply from BusinessName.com.au
Thank you for your review and feedback, Inara! I'm glad you enjoyed your experience with us.
All the best,
Elle
Reply from BusinessName.com.au
Great to hear, Jai! Thanks for your review and feedback, and all the best for your new business!
- Elle
Exceptional service at ease
It was great being able to register my business name by this way as it made it so much more easier and less stressful for me being something that is so foreign to me.
I would recommend anybody to follow this path at registering their business name as it takes all of the worry out of whether you have done it correctly. Somethings need to be done this way even though it may cost a little extra. All worth it in the long run.
13 March 2015
Unprompted review
Reply from BusinessName.com.au
Thank you for such a wonderful review and feedback, Deidre! I'm so glad we were able to get you what you needed without the stress and hassle. We wish you all the best for your new business - please let us know how you go!
- Elle
Five Star Service
So Frustrated using the ASIC site...spent days lost in the endless loop.
BusinessName.com.au... all done in Minutes...Fantasico.
13 March 2015
Unprompted review
Reply from BusinessName.com.au
I'm so glad we could help, Handi! It was our pleasure. Thank you for your review and feedback, and all the best for your new business!
- Elle
Information supplied on the phone isn't what happens
Told me it was going to be quicker than it turned out but blamed the gov for it being slow. Not true
13 March 2015
Unprompted review
Reply from BusinessName.com.au
Our pleasure, Floriana! Thank you for your feedback and review.
All the best for your business,
Elle.
Reply from BusinessName.com.au
Hi Marjan,
I'm sorry you didn't enjoy your experience with us. Thank you for your review and feedback, and I'm glad that this has now been finalised.
- Elle.
Great !
Always easy quick and hassle free. A pleasure to deal with every time. I have used their services numerous times and they have always delivered my business names in a timely and professional manner. Will not use anyone else.
13 March 2015
Unprompted review
Reply from BusinessName.com.au
Thank you for such a wonderful review and feedback, Maria! We wish you the very best for the future, and look forward to working with you again.
- Elle
Reply from BusinessName.com.au
Great to hear, Morgan! Thanks for your feedback and review.
- Elle
Christjulesservices.
Very happy with all help and support I have received. I am now ready to get on with setting up my business. Thank You. Julie Hanson
13 March 2015
Unprompted review
Reply from BusinessName.com.au
It was our pleasure, Julie! Thank you for your feedback and review, and we wish you all the best for your business.
- Elle
Reply from BusinessName.com.au
Thanks for your feedback and review, Marjorie!
- Elle
Reply from BusinessName.com.au
Thanks for your feedback and review, Luke!
- Elle
Absolutely TERRIBLE!!!!!
One of my staff accidentally used your services to register a business name that I had asked her to do for 3 years at the standard $78 cost.
Once I identified the error I contacted your business and I am STILL WAITING to get my refund.
Very very unhappy.
13 March 2015
Unprompted review
Quick and easy
Much easier then trying to organise everything your self.
2 March 2015
Unprompted review
Reply from BusinessName.com.au
Thanks for your review and feedback, Chad. We wish you all the best for your business!
- Elle
The service I experienced was excellent!
Thank you for keeping me updated with my application. It was very much appreciated.
Jocelyn
25 February 2015
Unprompted review
Reply from BusinessName.com.au
It was our pleasure, Jocelyn! Thank you for your review and feedback, and all the best for your business.
- Elle
Reply from BusinessName.com.au
Thank you for your review and feedback, Rachel! All the best from us for your new business.
- Elle
Still waiting a month later
Been over a month and still no progress after paid and all still nothing
23 February 2015
Unprompted review
Reply from BusinessName.com.au
Hi Karl,
Thank you for bringing this to our attention. I’d like to apologise for the delay and inconvenience you experienced with your registration. We aim to deliver a fast and simple registration process, and I’m unhappy to hear that this is not the experience that you had with us.
I’m glad that your registrations are now progressing smoothly. Thank you for your review, and we wish you all the best for your business.
Yours sincerely,
Elle
Reply from BusinessName.com.au
Thanks for your review, Stuart! It's great to hear. We wish you all the best for your business.
- Elle
Don't bother
I am still waiting on confirmation of my business name to be registered. I've had to chase them all the way to get an outcome. I've also had to contact them to correct an error in the business name to be registered. They don't follow up issues in a timely manner. Communication is awful. Service is awful. Save yourself the headache.
19 February 2015
Unprompted review
Reply from BusinessName.com.au
Hi Damien,
Thank you for your review.
Our customer service manager was in touch with you last week to discuss the issues to which you're referring. As she explained, the problem was not caused by our systems, so it was unfortunately out of our control. We're glad to have been able to resolve your case as per your request, and wish you all the best for your new business.
Yours sincerely,
Elle.
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