Brilliant products. Only gave 4 stars due to problem with original colour I ordered and took a while to be delivered. Easy to use and the QR code to show you how to set it up is brilliant. The bottle... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Don't get me wrong with 3 stars, I love the concept of the product but I have bought quite a few of these and I feel they need to be sturdier, they break/perish quickly and I just feel for the price... See more
Despite a not so good first transaction i wanted to give them another chance as only fair, they’re very transparent and they go the extra mile, the quality of the bottle holders is excellent and so re... See more
Company replied
The actual Guinea pig bottle holders are fantastic, so much better than fiddling wires, a bit expensive for what they are but definitely worth it to take the hassle of wires away, only gripe is I ord... See more
Company replied
Company details
- #153 of 159 best companies in Pet Care Store
Written by the company
Our mission is to make small pet companionship easier and more fulfilling, by creating innovative, high-quality products using ‘planet in mind’ materials and manufacturing techniques. Based in Sheffield in the UK, we manufacture all of our products using 3D printing technology. This manufacturing method allows us to update our products constantly, meaning our customers receive the best possible products!
Contact info
22 Chatsworth Park Road, Gleadless, Gleadless, S12 2UF, SHEFFIELD, United Kingdom
- 07709742646
- info@buttercuppetproducts.co.uk
- buttercuppetproducts.co.uk
3.5
Average
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically takes over 1 month to reply
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Excellent product
Excellent product. Really flush fit for the water bottle and secure. Now that I know it’s a decent product I plan on getting another
15 July 2024
Unprompted review
Reply from Buttercup Pet Products
Awesome! Thank you for such great feedback!!! :)
Amazing Product!
Amazing product! The perfect bottle holder that I wish I’d bought sooner! So easy to attach, easy to take the water bottle in and out and no more damage to my Guinea Pigs indoor cage with fiddly wire attachments.
15 July 2024
Unprompted review
Reply from Buttercup Pet Products
Amazing! Thank you for such great feedback! It really is one of those products that we also wish we had sooner! :)
Got advice pre order
Got advice pre order. Ordered and delivered promptly. So Easy to attach and very pleased
5 July 2024
Reply from Buttercup Pet Products
Thank is great to hear, Thank You! :)
Prompt delivery fits perfectly on my…
Prompt delivery fits perfectly on my kavee cage thank you
5 July 2024
Reply from Buttercup Pet Products
Not a problem! We are glad to hear you like it! :)
Brilliant products . Very versatile.
Brilliant products I bought a bottle holder and a Tapo camera mount for my c&c cage. Both brilliant.plus good discount applied. Speedy dispatch although Evri very slow in delivering .
5 July 2024
Reply from Buttercup Pet Products
That is great to hear! We shall also take another look into our delivery methods as the last thing we want are slow deliveries!
Fantastic product
Fantastic product. I have rabbits and chinchillas and always have bother with the wires falling off and water bottles falling down. These water bottle holders and beautifully made, really sturdy and secure and nicely finished. Thank you.
3 July 2024
Reply from Buttercup Pet Products
Those wires are super annoying aren't they! Thank you for spending the time leaving us your thoughts :)
Excellent customer service and great product.
Excellent customer service. The bottle holder is great and easy to fit. It has made it so much easier for my young boys to change the water themselves and the bottle no longer gets knocked off the cage as it is safely inside. Would definitely recommend.
3 July 2024
Reply from Buttercup Pet Products
Thank you so much! Reviews like this are what make us who we are! :)
Game changer
Game changer! Makes refill the bottles so much easier. Very sturdy and lovely colours. Highly recommend. Will be buying again.
1 July 2024
Great product highly recommend my…
Great product highly recommend my guinea pigs love there new water bottle
17 June 2024
Reply from Buttercup Pet Products
That is great to hear, thank you!!! :)
Reply from Buttercup Pet Products
Thank you!!! :)
Cage bottle holder
Love this bottle holder! No more wire holder & the risk of the guinea pigs knocking the bottle at an angle or it falling out. It's well made, sturdy & easy to attach to the cage. Good value for money from a small company who not only design but produce their products too. Wall & wood mounted versions are also available.
26 April 2024
Reply from Buttercup Pet Products
Thank you for taking the time to write such a great review! We really appreciate your feedback as it is what helps us be better and better! :)
Really helpful and quick response when…
Really helpful and quick response when my order turned up with the wrong fixings (my fault , I ordered the wrong ones) can’t fault this company.
17 June 2024
Reply from Buttercup Pet Products
Glad we could help! and thank you for your kind words :)
Great product just what I needed for my…
Great product just what I needed for my guinea pig shed
17 June 2024
Reply from Buttercup Pet Products
That's amazing to hear! Thank you
for a young company they listen which…
for a young company they listen which makes a change from other companies....I had a problem and they were quick to fix it.........they might be slightly dearer than other companies but my goodness they;re product is a lot better so much so I bought another 3 bottle holders so that is 5 in tole....brilliant service and easy to contact.....would highly recommend them
13 June 2024
Unprompted review
Reply from Buttercup Pet Products
Hi there! We want to thank you for taking the time to write such an amazing review! It means so much to us as this is everything we strive for! Thank You :)
Great product
Great product, easy to fit on my different enclosures easy to move hight for my rabbits
3 June 2024
Reply from Buttercup Pet Products
Amazing! 🤩 Thank you for your kind words 🙏
Excellent service
Excellent service, I messaged as I'd realised I'd ordered all bottle holders same colour but one of them I wanted a different colour ect pink, I messaged and they were quick to reply and they changed it fir me with no problems.
Bottles are fab and the holders are good quality aswell as such a good idea as easier to get bottle out rather than struggling with a bit if wire.
I have 2 older children with learning disabilitie and they could never manage to do the water but they can now, so highly recomend this company and thier products 😀.
6 June 2024
Unprompted review
Reply from Buttercup Pet Products
Thank you so much for taking the time to write such a great review! We really appreciate it! :)
So glad I only ordered one to try out
So glad I only ordered one to try out, original order arrived broken so they sent out a replacement, replacement has lasted less than 4 months and broken in the same way as the original arrived, the bases are too weak and brittle to be worth the money paid for it
6 February 2024
Reply from Buttercup Pet Products
Hi there, we are so sorry to hear about the issues with your bottle holders. We want to get this sorted for you! Please contact us at hello@buttercuppetproducts.co.uk and we shall get this resolved! Many thanks, Jordan :)
Really good quality item
Really good quality item. Great customer service too. I also have two bottle holders and they are excellent too. Thank you
23 May 2024
Reply from Buttercup Pet Products
Thank you for taking the time to give us such amazing feedback! :)
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