They sent me the wrong part, I gave them my VIN AND Reg number, now to return the wrong item, I have to pay to post to Berlin Germany, I bought this part from a co.uk website? So after sales got in t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought car parts from autodoc, which turned out to be incorrect for my vehicle. Andrew, at autodoc agreed to their return for refund, although they were in fact beyond the normal returns window.... See more
Company replied
ordered a couple parts on sunday, parts arrived present and correct on tuesday, can not fault this service. cheap , reliable, rapid delivery.
Company replied
What can I say ordered belt tensioner for Renault traffic best price Got worried with posts of coming from Germany, but wow wow , came next morning absolutely brilliant service nothing else to say a... See more
Company replied
Company details
Information provided by various external sources
Buycarparts.co.uk is one of the leading car parts online shops due to a long-term experience and thousands of satisfied customers. Make yourself sure with our service as well as excellent price offers. A large variety of manufacturers and high quality auto parts guarantee mobility of your vehicle and safety on roads. Count on branded car spare and Buycarparts.co.uk as a reliable auto parts supplier.
Contact info
4.0
Great
2k reviews
Asks customers to review
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Reply from Buycarparts - Great Britain
Hello Alan!
We want to thank you for your time and positive feedback!
Best regards,
Buycarparts Team
quickly delivered
quickly delivered. they were really helpful when I asked about engine oil and anti freeze for my car
8 April 2025
Reply from Buycarparts - Great Britain
Hello Pachesta!
We want to thank you for your time and positive feedback!
Best regards,
Buycarparts Team
Reply from Buycarparts - Great Britain
Hi Helen!
Thank you very much for your time and appreciation.
Best regards,
Buycarparts Team
Helpful & efficient website, Good service
Helpful & efficient website, found the part I needed and verified with my car registration that I was getting the correct product very quickly. Part came in good time in the post and fits the car well. Would definitely recommend Buycarparts.
17 March 2025
Reply from Buycarparts - Great Britain
Hello!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Buycarparts Team
Fair pricing although it came from a…
Fair pricing although it came from a supplier I already use but at a cheaper cost, delivery was prompt too
26 March 2025
Reply from Buycarparts - Great Britain
Hi Geoffrey!
Thank you very much for your time and appreciation.
Best regards,
Buycarparts Team
Very good service quality parts .
20 March 2025
Reply from Buycarparts - Great Britain
Hello!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Buycarparts Team
reasonable price and quick delivery
21 March 2025
Reply from Buycarparts - Great Britain
Hello Jim!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Buycarparts Team
The parts are as described and appear…
The parts are as described and appear good quality
20 March 2025
Reply from Buycarparts - Great Britain
Hi Melanie!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Buycarparts Team
Reply from Buycarparts - Great Britain
Hello Daniel !
Thank you for your positive feedback!
Best regards,
Buycarparts Team
just simply efficient
14 March 2025
Reply from Buycarparts - Great Britain
Hello David!
We want to thank you for your time and positive feedback!
Best regards,
Buycarparts Team
New part
Very good , reasonable delivery time , part not fitted yet but don't see any problems
11 March 2025
Reply from Buycarparts - Great Britain
Hello George Wales!
We want to thank you for your time and positive feedback!
Best regards,
Buycarparts Team
Car battery arrived damaged
Car battery arrived damaged. We weren't offered a replacement, just a refund. Took them from 21 January to 13th March to get refunded.
I genuinely don't think we would have got the money back if I didn't keep emailing them about it.
We won't use them again.
21 January 2025
Unprompted review
Reply from Buycarparts - Great Britain
Dear Rachel!
We are sorry if any misunderstanding took place.
Unfortunately we couldn't offer you replacement as we can't place orders for non-registered customers.
As soon as we investigated your issue with courier, you were refunded accordingly,
Please do not hesitate to contact us at trust@buycarparts.co.uk if you have any questions. Our Quality control team will look into this in detail in order to improve our service for you.
We look forward to hearing from you.
Best regards,
Buycarparts team
Reply from Buycarparts - Great Britain
Hello!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Buycarparts Team
Everything is excellent and high…
Everything is excellent and high quality.
Amazing and fast service.
7 March 2025
Reply from Buycarparts - Great Britain
Hello Vallayapody Thiru!
We want to thank you for your time and positive feedback!
Best regards,
Buycarparts Team
I have been miss sold a tyre with a…
I have been miss sold a tyre with a delivery of 1 - 2 days on the 20th Feb and it still hasn't arrived!! It is now the 3rd March. This is a massive issue because I can't get to work (loss in earnings) due to not being able to drive my car. Have sent 15 emails and multiple phone calls, but all I have got is 'we are sorry for your inconvenience' no solution or even a light showing me when it will arrive.
Purchase from 'Buy car parts' with caution if you want your parts within a month / promised delivery!
NOT IMPRESSED!!!
Upadate:
I received my tyre on the 4th March and they gave me a £40 credit on my next purchase. Bit nervous to order again if there is a time scale but they eventually resolved the issue. So I have increased my rating to 3*s
20 February 2025
Unprompted review
Reply from Buycarparts - Great Britain
Dear customer,
We are deeply sorry for the inconvenience caused.
We'd appreciate it if you could update your review to let us know if there has been any headway made on this, and if not, you can let me know more about your issue on trust@buycarparts.co.uk.
Best regards,
Buycarparts team
Great website and service
My google search for a Canadian model Mazda CX7 car part led to a brilliantly laid out website with clear search input by name or part number. Eventhough the vin number was not accepted (guess because the car is foreign), all the parts I wanted were in stock and the accompanying picture allowed me to be confident that I was ordering parts that can be used on the CX7. Very impressed with the service and buycarparts is now my goto parts dealer.
27 February 2025
Reply from Buycarparts - Great Britain
Hi Ramsey!
We are very pleased to read sincere reviews.
Thank you for choosing our company.
We are glad that you were satisfied with everything.
Best regards,
Buycarparts Team
Very competitive price for product and…
Very competitive price for product and worth paying the few pounds extra for your experts to check that the item fitted my car. Great communication and quick. Thank you.
27 February 2025
Reply from Buycarparts - Great Britain
Hello Thomas! Thank you for your positive feedback! Best regards, Buycarparts Team
Very easy to select and order the part
Very easy to select and order the part. Payment was made very easy by using Paypal.
25 February 2025
Reply from Buycarparts - Great Britain
Hello Robert!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Buycarparts Team
Very fast delivery
It was easy to re-order oil as I kept the customs bill from my last order so just had to enter part number. Arrived very quickly from Germany considering the distance at a very reasonable delivery charge. Exceptional value order too
25 February 2025
Reply from Buycarparts - Great Britain
Hi Graham!
Thank you very much for your time and appreciation.
Best regards,
Buycarparts Team
Deliver far to long after paying £8 I…
Deliver far to long after paying £8 I would expect sooner
26 February 2025
Reply from Buycarparts - Great Britain
Hello James !
Thank you for your feedback.
Have a nice day!
Best regards,
Buycarparts Team
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