I purchased two portable water bottles and they were stolen from my letterbox. I contacted Buyecowise and they responded promptly. They kindly resent me two replacement bottles even though it was not... See more
Company replied
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See what reviewers are saying
I really wish that you delivered to the US I can’t buy that piece any where in the US I wish that I hadn’t seen it now but I thank you for returning my payment Thanks if can tell me where if do you kn... See more
Company replied
Customer service & Customer Experience is absolutely pathetic We purchased a bag it arrived OK BUT is not what we expected , We wrote to Buyecowise to return the bag & not to provide a refund but a... See more
Company replied
Have ordered from BuyEcoWise three times now. The team have great, personal customer service. Products are exactly as you see them, and delivery is incredibly fast. A great offering at good prices. I'... See more
Company replied
Company details
Written by the company
An Australian company who is passionate about eco friendly products. We believe that our choices can make a difference for us and for those around us. We strive to make every little contribution towards a more sustainable environment, free from unwanted environmental impacts. Our shipping & packaging is proudly based on zero plastic, compostable, biodegradable alternatives, with use of paper packaging tapes, non plastic fillings and use of carbon neutral options. Be a part of our journey.
Contact info
Brisbane, Australia
- (07) 3186 2040
- customerservice@buyecowise.com.au
- buyecowise.com.au
4.4
Excellent
123 reviews
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Reply from BuyEcoWise
Thank you for your feedback. Great to hear that you loved our service. Best wishes.
Great packaging eco and well protected, will definitely buy it again love it ♥️🙏🙏🙏
Really happy with my order bought it twice now ! feels good to buy eco quality oral care products
19 October 2025
Reply from BuyEcoWise
Thank you for your feedback.Look forward to seeing you again.
Reply from BuyEcoWise
Thank you for your feedback. Glad to hear that you loved our service.
Drink bottle arrived safely but had…
Drink bottle arrived safely but had some scratch marks on it.
12 July 2025
Reply from BuyEcoWise
Thank you for your feedback. We are sorry to hear that you had a problem. We are happy to swap the bottle with another one. Thank you.
My order finally arrived
My order finally arrived. Apparently part of the problem was that I wasn’t home and it wasn’t left. As I live in a very secure, neighbourly strata where we all look out for each other, it could certainly have been left as all of my many other orders have been previously.
25 June 2025
Unprompted review
Reply from BuyEcoWise
Dear Lynnette,
Thank you for a second review on Trustpilot.
We would request if you would consider removing the previous review or perhaps updating to reflect your latest comments.
Thank you.
Make sure you read the returns policy…
Make sure you read the returns policy prior to completing your purchase. I received an item which did not fully suit my needs and so I enquired about getting a refund. I was advised that I should read their returns policy, a refund is not an option.
30 April 2025
Reply from BuyEcoWise
Dear Natalie, we’re sorry to hear you were unhappy with our return policy, which is clearly stated on our website. Your order was delivered on time and we communicated throughout, and we hope you might consider reflecting that in your rating. We truly value your feedback and hope to serve you better in the future. Best wishes.
Glad to have found this online store
I bought the BIOCE Bamboo Cotton Reusable Makeup Remover Pads Washable from BuyEcoWise and am really happy with the product. Postage was quick.
17 November 2024
Reply from BuyEcoWise
Thank you for your feedback.
Great experience
Even though the shop was closed during time of purchase, my item arrived 2 days from reopening, and in mint condition.
15 October 2024
Reply from BuyEcoWise
Thank you for your feedback.
Beautiful bottle shape & colour & the perfect size
I love the milk bottle shape of these bottles and the small size makes it easy to take anywhere. Great product promptly delivered.
17 September 2024
Reply from BuyEcoWise
Thank you for your feedback.
Whilst water is very cold having…
Whilst water is very cold having trouble with getting the cap on properly
14 September 2024
Reply from BuyEcoWise
We are sorry to hear that you are experiencing difficulties with one of the bottles. We are happy to replace the bottle if the cap is causing issues. Please reach out to us via email. Thank you.
Stainless steel water bottle
Fast delivery and great communication.
The bottles are fantastic and exactly what I was after. Sizes are perfect and keep drinks hot and cold for hours. Just what I needed for work. And the colours 😍 Purchased 6 bottles so I can swap them over to clean. Highly recommend
14 September 2024
Reply from BuyEcoWise
Thank you for your feedback. We are pleased to hear that you are enjoying the products your purchased from us. Best wishes.
Water bottle- 350ml
An excellent water bottle if your only after a small bottle. Limited colour's and my only negative was the supplier was slow to dispatch.
27 August 2024
Reply from BuyEcoWise
Thank you for your feedback. We value all feedback as it enables us to perform better for our customers. Enjoy.
Great bottle just wanted something…
Great bottle just wanted something little to have handy and save buying bottles of water when we are out. Happy to support Australian business!!!
4 August 2024
Reply from BuyEcoWise
Thank you for your feedback. We are pleased to see more supporters of our Australian businesses. Enjoy
Reply from BuyEcoWise
Thank you for your feedback. It is great to know that you are loving our products and service. Enjoy
Great products
Great range of products at reasonable prices. Quick despatch, easy to pay.
28 June 2024
Reply from BuyEcoWise
Thank you for your feedback. We hope to see you again. Enjoy.
Reply from BuyEcoWise
Thank you for your feedback. Great to know you are loving it.
Reply from BuyEcoWise
Thank you for your feedback. Enjoy.
Reply from BuyEcoWise
Thank you for your feedback. We hope to see you again.
The 350ml stainless steel bottles are just what I've been looking for
The 350ml stainless steel bottles are a perfect size for me - just what I've been looking for. Lightweight, easy to refill and clean. I love the shape - they remind me of old-fashioned milk bottles. I also love the pastel colours.
20 June 2024
Reply from BuyEcoWise
Thank you for your feedback. Great to learn that you are loving our product. Enjoy.
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