Buysubscriptions handed Good Food over to Our Media Shop some time ago. I had no notification of this for the 2 subscriptions I have. Also, payments shouldn't be taken without notification. They re... See more
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The purchase process is straightforward and the deals were excellent. I purchased Gardeners World for my mum as a gift obviously did not want to continue. I've gone online to check I won't be recharge... See more
Company replied
Website is very user friendly with everything very clear and easy to read. Ordering a subscription was completely straightforward and the offers available were extremely good value for money and af... See more
Company replied
Too many messages. Please address future copies of the gardening magazine directly to my wife Mrs Hilary Mitchell and not to me. There should be provision on the back order form that the journal is... See more
Company replied
Company details
Information provided by various external sources
The official subscription store for magazines published by Immediate Media, including your favourite titles in TV & Music, Homes & Gardening, Sports, Science & Nature, Craft and Food. Our heritage as a leading magazine media company means we focus on creating high quality, valuable content and services for our customers. Your feedback is very important to us so please do leave a review to let us know what we're doing well, and what you'd like to see us improve.
Contact info
London, United Kingdom
- buysubscriptions.com
2.9
Average
2K reviews
Hasn’t replied to negative reviews
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Renewed with no notice or reminder
19 April 2024
Reply from Buysubscriptions.com
I am sorry to read your feedback however, I am unable to locate a renewal on your subscription. I will email you for further information and apologise for any confusion caused.
I signed up for the six copies for…
I signed up for the six copies for £14.99, in order to get the 2for1 card & free seeds. I received the magazine but nothing else. I sent an email explaining the situation, I was told the seeds would be forwarded to me but the card was on the inside cover,this I found quite patronising, as I would have seen it, having purchased the magazine last year. I sent photos of the cover & inside cover. I’m very frustrated with the response & would like the situation resolved. I want my 2for1card. I hope yo can help with this problem.
With thanks Wen
24 April 2024
Reply from Buysubscriptions.com
I am sorry to read your comments and will email you directly. Best wishes from Kate in the Customer service team.
Reply from Buysubscriptions.com
Hi there, that's great to hear thank you so much and we hope that you continue to enjoy the magazines. From Kate in the customer service team.
Gardeners world mag sub
Easy to subscribe for 6mths & 1st month mag arrived on time. Must remember to cancel if don't want to automatically change to annual sub after 6ths!
1 March 2024
Reply from Buysubscriptions.com
Hello, and thank- you for the comments we really do appreciate your feedback. Thanks once again From Kate in the customer service team
Reply from Buysubscriptions.com
Good Morning and Thank you for your positive feedback. We hope that you will continue to enjoy receiving your magazines each month. Best Wishes from Kate in the customer service team
Reply from Buysubscriptions.com
Good Afternoon, Thank you for the feedback, we realy do appreciate the kind comments and hope that you will continue to enjoy your subscription - best wishes from Kate in the customer service team.
First Magazine arrived a day after it…
First Magazine arrived a day after it came to market which is perfectly acceptable-all going well the next first 5 will be delivered at same time it which case will continue with subscription.
28 April 2024
Reply from Buysubscriptions.com
Hi there, Thank you for the comments- the issues should arrive on or around the on-sale date subject to the post. Any delays please do get in touch with the customer service team for assistance. Best Wishes from Kate customer services.
Good discount and automatic delivery to…
Good discount and automatic delivery to save running out
28 April 2024
Reply from Buysubscriptions.com
Hi, Thank you so much for taking the time to pass on your feedback. We are so glad to read this thank you once again. From Kate in the customer service team.
All good so far
28 April 2024
Reply from Buysubscriptions.com
Hello, Thank you for your comments and we hope that you continue to enjoy the subscription. Best wishes from Kate in the customer service team.
Reply from Buysubscriptions.com
Good Morning, That's great to hear thank you so much for the feedback. Best wishes from Kate in the Customer service team.
Good quality and value for money.
28 April 2024
Reply from Buysubscriptions.com
Hello, Thank you for your positive feedback we do appreciate this and very much hope that you will continue to enjoy receiving your magazines in the post. Best wishes from Kate in the customer service team.
Competitive price delivered to the door…
Competitive price delivered to the door , what’s not to love
28 April 2024
Reply from Buysubscriptions.com
Hi there, Many thanks for your feedback it is great to read, and appreciate you taking the time to write your kind comments, from Kate in the customer service team.
Excellent value.
25 April 2024
Reply from Buysubscriptions.com
Hello, Thank you so much for your positive feed back we are so happy to read the comments. Best wishes from Kate in the customer service team.
Check everything
You set up a subscription with them you get an email with your subscription number put it in and it comes up with nothing but they still try to take the money out your out make sure everything is set up right before they try to take money out
3 May 2023
Reply from Buysubscriptions.com
Good Morning. I am sorry I sent the incorrect response and have now emailed you directly. Apologies once again
Reply from Buysubscriptions.com
Good Morning. I am very sorry to read the feedback regarding the cancelation however this can be actioned by emailing the customer service form on the website or by calling us. I have passed the comments to be reviewed and I apologise once again. From Kate in the customer service team.
Easy to set up
Straight forward to set up direct debit for subcription to Gardeners World.
25 March 2024
Reply from Buysubscriptions.com
Hello and Thank you for your feedback. I hope that you will enjoy the subscription and appreciate you taking the time to write your comments. From Kate in the customer service team.
Reply from Buysubscriptions.com
Hi, Many thanks for your feed back we do appreciate this and very much hope that you will continue to enjoy your subscription.
Disappointed
Disappointed, signed up for subscription in time for the 2 for 1 offer, but never received it.
20 April 2024
Reply from Buysubscriptions.com
Hello, I am sorry to read your comments and can confirm the 2 for 1 was in the May edition and would have been attached to the actual copy on the inside cover. Please email the customer service team for assistance with this if you do not find it. Best wishes and apologies for any confusion this may have caused.
Reply from Buysubscriptions.com
Hi there! We really appreciate your positive feedback, thank you. We’re delighted to hear that you had a positive experience with us. We strive to provide the best possible service to our subscribers, and your feedback means a lot to us.
Sally
Customer Services
I found it very easy to set up.
11 April 2024
Reply from Buysubscriptions.com
Hi there! Thanks for the great feedback. We are pleased you found it very easy to set up the subscription. We hope you enjoy the magazines.
Sally
Customer Services
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