By Amica Reviews 288

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and feel fantastic to wear, often exceeding expectations. The ordering process is described as easy and efficient, with many appreciating the accurate sizing charts and diverse range of styles that flatter various body shapes. Reviewers frequently highlight the fast delivery service, with items arriving quickly and in perfect condition, making the overall purchasing experience very positive. However, some people were dissatisfied with the return policy, finding it difficult and costly, with issues like store credit only and lengthy processing times. There were also occasional concerns about inconsistent sizing between products and items arriving with minor damage or not meeting quality expectations.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the quality and fit of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the top quality products, beautiful... See more

Return policy

Clients share negative opinions on the return policy, with many reviewers describing the process as an... See more

Order

Reviewers mention positive feedback about order, with many praising the ease and speed of the ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Unfortunately the only down side to this great store is the fact you can’t get refunds only exchange or store credit(for 3 years). Bought a beautiful jumpsuit, which fits everywhere except I’m too lo... See more

Rated 3 out of 5 stars

I purchased 2 pairs of shoes. The sizes are not consistent. I purchased the size 38 in "Angelmay Slingback White Heels which fit perfectly. The second pair "Matilda White Iridescent Rhinestone Heels... See more

Rated 3 out of 5 stars

Good quality clothes. Breached their terms and conditions regarding store credit. Didn’t issue a store credit within stated time frame and are now ignoring my emails. Have raised with Consumer Affairs... See more

Rated 5 out of 5 stars

Recently Purchased the Beyond The Stars Short Sleeve Top - Black Emerald Gold Sequin top . Absolutely Gorgeous top just a tad short for my long torso. I know description says will increase in length w... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

288 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Lies, poor quality and scam reviews

Like multiple other reviews, I’ve had a shocking experience with this brand and would never recommend anyone to trust them.
I purchased a dress (using measurements from the size chart), only for the size chart to be incorrect and the dress to be too small. I had paid extra for the insurance and refund program (a total scam).
I submitted my exchange request, paid my additional $9.95 for the shipping cost of the exchange and waited… and waited, until I followed up to see where my exchange was.
My dress apparently had “pet fur” and they wouldn’t be accepting the refund. Like other reviewers, I do not own a pet.
Despite being a clear breach of ACCC legal standards for sizing charts to be accurate, (and the offensive statement that I contributed the fur), I had a week without any response. After following up they responded and got upset that I didn’t reply within 2 hours of their email.
They have now partially refunded me for the initial order, however I’ve still paid the extra money for the exchange shipping and the original shipping, and no dress in sight.

Today I see on their social media group that they are requesting people submit reviews to win a gift card. A scam to try and hide their negative reviews.
Honestly the most stressful, rude and dismissive experience I’ve ever had with an Australian brand, I’ve never been brought to tears by shopping before. 0 stars if I could, avoid unless you like throwing money down the drain.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

By Amica is my go to for high quality…

By Amica is my go to for high quality clothes and items you don’t see everyone else wearing. I’ve got so many gorgeous dresses from them. Ones I’ve never seen other people wearing. It’s so nice to feel original when you wear their clothing. I love the photos are often show on different sized models. Fast shipping and I’ve never had to make a return but I believe it’s an easy process.

13 October 2025
Unprompted review
Rated 4 out of 5 stars

Definitely worth the hype

I tried By Amica dresses for a wedding, the one I fell inlove with just didn’t sit right on my body. It was an easy return process and I tried a similar style and absolutely fell inlove. The material is so amazing and the fit is perfect. Definitely a lot of effort put into these dresses and care and consideration for all sizes. It’s my go to recommendation for friends looking for an outfit.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Something for every occasion

I got a gorgeous dress for my friend’s wedding. Elegant and unique. Love the material/ the feel of it. Arrived quickly and in optimal condition. Website easy to navigate and there’s something for every occasion!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Lost track of how many fabulous…

Lost track of how many fabulous purchases I’ve made! I love the quality and fit and know I can rely on excellent customer service. I especially love the Facebook group where real people share real photos. It gives me the confidence to try styles I may not have considered before ❤️
(An order arrived just today, yayyyy)

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Always worth it!

Have bought several dresses now and wverytime the quality and service is amazing. I will continue to get all my dresses from byamica as they are always complimented when worn and i always encourage others to shop here too
Thanks for being awesome xx

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Loved my purchase

Purchased a few dresses from here, unfortunately some were too small and another just didnt suit my body type. I was able to send back and exchange dor a different size and get a credit for the ones I didn't want. I was then able to purchase 2 more dresses with my credit and they're just so perfect. I wore one dress to my friends wedding and recieved so many compliments, it was perfect for the occasion and was so comfortable to wear all night. They have so many styles of dresses in a bunch of different colours. Very happy!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

I feel like a Goddess!

I am obsessed with these dresses!!! Have had the most amazing compliments & I feel like a Goddess in this quality By Amica!
Excellent quality, true sizes, best customer service!!! Highly recommend 🥰

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Finally dresses that fit every body!

Finally, Dresses That Fit Every Body! I've been anywhere from a size 12 to 18, and By Amica has consistently delivered dresses that fit and flatter beautifully at every stage. Their inclusivity isn't just marketing it's real for all shapes and sizes.
The designs are gorgeous too. From elegant cuts to fun prints, these aren't "inclusive" dresses that sacrifice style, they're genuinely stunning pieces that make you feel confident and comfortable. The quality, fit, and attention to detail are outstanding.
If you've struggled to find clothes that celebrate your body as it is, By Amica is absolutely worth trying. They've created something special, a brand that truly welcomes everyone while delivering beautiful, wearable fashion.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

The perfect dress

I was looking for a dress for my baby shower looked at so many different places but no luck finally found one in By Amica as it was last minute I emailed the team if they can ship quicker and the dress arrived a day early I tried and it was perfect. Not only the design colour theme but their price was very reasonable.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful feel

Beautiful feel , great material excellent promoting , the more I seen it come through adds the more I wanted to try being a plus size women clothes from shein was my best fit ! With style now I can feel confident in amica because there style of dresses not only make you feel beautiful but it fits and sits right in all the right ways 😊 shipping was alo fast !!! Love you guys 😊

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Shopping made easy

Easy ordering and great guides to show how to order the correct size. Really quick delivery times as well. The pieces I have bought are amazing and the quality is beautiful. I have quickly become addicted and am always looking at something else to add to my wardrobe.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing range, quality and fast service

I have purchased many dresses and they have had a great experience with my purchases.
The quality and customer service has been amazing and they have all been recieved really fast! Returns process has been satisfactory as well, store credit is offered.

6 October 2025
Unprompted review

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