Break Your Bones Skate Shop Reviews 181

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting they are exactly as advertised and of very good quality. Many people highlight the exceptionally fast delivery service, with orders often arriving within a few days, sometimes even the next day. The ordering process is frequently described as smooth and efficient. However, some customers experienced issues with delivery, citing delays from the courier. A few people also found certain products, like skates, not suitable for their specific needs or preferences. Additionally, a small number of reviewers mentioned receiving products with minor damage after a short period of use or being unable to order basic accessories like a skate tool.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers received their orders quickly,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Order

Users describe positive interactions with order. Many customers received their orders quickly, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely unbelievable service. I placed at order at 11am on Tuesday and by Wednesday morning I had my skates in hand. I asked for discreet packaging as its a present for my daughter, and they delive... See more

Company replied

Rated 5 out of 5 stars

Great price. Excellent communication - I got a very friendly, informative and detailed response to my email looking for advice before purchase. I thought I'd have to order from abroad so I was delight... See more

Company replied

Rated 5 out of 5 stars

I found the product no only as it was advertised but very well packed( loving the paper protector packing), The package arrived quickly and loved the little extra gift and stickers. Emma Jane 😊🌼☯️... See more

Company replied

Rated 5 out of 5 stars

I have changed my review rant because BYB contacted me and sorted my issue out in no time. Apologies for not going through the proper channels at first. Great prices and great service. Thanks guys....... See more

Company replied


Company details

  1. Skate shop

Written by the company

B.Y.B specialises in skateboards, BMXs, rollerblades, stunt scooters and all related accessories. Our team is working tremendously hard to provide their customers with the best products market has to offer, whether you are only a beginner or a pro, we got you covered. We are constantly working on expanding our offer with new brands both small and big as our ambition is to satisfy needs of all customers who either are shopping at our local store or our online store. At B.Y.B we strive to help our customers become the best version of themselves in the sport, help them choose the best piece of equipment which will suit their style and ability. We are also more than happy to share some tips/life-hacks that have helped us progress in the sports.


Contact info

  • Unit 1 Tougher's Business Park Staplestown Road, Carlow,, R93 PX49, Carlow, Ireland

  • contact@byb.ie
  • byb.ie

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service, excellent product!

The online shopping was really easy, the customer service responsive to my query within 24hrs, and the skates are out of this world :) my favorite brand, and they do accept return if the size doesn't fit, so they were so helpful and I have been skating my days away!! 10 out of 5, thank you BYB and all staff !!!

Martina

1 May 2025
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Reply from Break Your Bones Skate Shop

Aw thanks so much Martina!

Rated 5 out of 5 stars

Great process skateboards from and Irish company

Great to order a skateboard deck from an Irish company and at a reasonable proce. Free delivery over 60 euro and the board came with some shop stickers and a mini skateboard. Great customer service

2 May 2025
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Reply from Break Your Bones Skate Shop

Thanks! :-)

Rated 5 out of 5 stars

Quick shipping

Quick shipping, good communication, well packaged, items as described. All good!

23 March 2025
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Reply from Break Your Bones Skate Shop

Thanks! :-)

Rated 5 out of 5 stars

good quality skate shop

i ordered a complete skateboard off here and it came withen about a day or two and i love it,its very high quality compared to my old one and i 100% plan ordering from here agian in the further

23 March 2025
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Reply from Break Your Bones Skate Shop

Thanks! :-)

Rated 5 out of 5 stars

Great customer service

I ordered parts for a board on this website. The people at BYB sent me an email to confirm my purchase and educate me on my decision when I messed up ordering my trucks. High quality products and even higher quality service

7 March 2025
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Reply from Break Your Bones Skate Shop

Thank you Oskar! :-)

Rated 5 out of 5 stars

Easy ordering

Easy ordering, decent price and pretty quick shipping. Would use again, thanks.

5 March 2025
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Reply from Break Your Bones Skate Shop

Thanks, really appreciate it :-)

Rated 5 out of 5 stars

Brilliant stuff!!!

Excellent customer service; prompt and responsive!!!
And an awesome catalogue of stuff, deffo will use in future
Could not recommend enough.

22 January 2025
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Reply from Break Your Bones Skate Shop

Thank you for your review! :-)

Rated 5 out of 5 stars

Great shop

Great shop, very speedy delivery

11 November 2024
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Reply from Break Your Bones Skate Shop

Thank you Aidan :-)

Rated 5 out of 5 stars

Highly recommend

Easy to use site, great products to choose from and really good price range, received my order in a matter of days, really happy with everything. Would highly recommend

7 November 2024
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you for your review! :-)

Rated 5 out of 5 stars

I ordered rollerblades

I ordered rollerblades, really good quality and quick delivery! Really pleased.

5 November 2024
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you Sharon for your review :-)

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