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Break Your Bones Skate Shop Reviews 181

•
TrustScore 5 out of 5

4.8

Skate shop
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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and efficient delivery service, often receiving their orders within a few days. Many people appreciate that the products arrive exactly as advertised and are well-packaged, sometimes even including thoughtful extra gifts like stickers. Reviewers frequently highlight the good value and quality of the items, with some noting that prices are competitive compared to other retailers. However, some customers were dissatisfied with issues related to delivery, specifically mentioning delays with certain couriers and unreceived orders. A few people also found that some products, like certain skates, were not suitable for their needs or expectations. Additionally, one customer reported product damage after only a few days of use and another noted the unavailability of a basic skate tool.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the high quality of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Order

Users describe positive interactions with their orders. Many customers received their items quickly, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely unbelievable service. I placed at order at 11am on Tuesday and by Wednesday morning I had my skates in hand. I asked for discreet packaging as its a present for my daughter, and they delive... See more

Company replied

Rated 5 out of 5 stars

Great price. Excellent communication - I got a very friendly, informative and detailed response to my email looking for advice before purchase. I thought I'd have to order from abroad so I was delight... See more

Company replied

Rated 5 out of 5 stars

I found the product no only as it was advertised but very well packed( loving the paper protector packing), The package arrived quickly and loved the little extra gift and stickers. Emma Jane 😊🌼☯️... See more

Company replied

Rated 5 out of 5 stars

I have changed my review rant because BYB contacted me and sorted my issue out in no time. Apologies for not going through the proper channels at first. Great prices and great service. Thanks guys....... See more

Company replied

Company details

  1. Skate shop

Written by the company

B.Y.B specialises in skateboards, BMXs, rollerblades, stunt scooters and all related accessories. Our team is working tremendously hard to provide their customers with the best products market has to offer, whether you are only a beginner or a pro, we got you covered. We are constantly working on expanding our offer with new brands both small and big as our ambition is to satisfy needs of all customers who either are shopping at our local store or our online store. At B.Y.B we strive to help our customers become the best version of themselves in the sport, help them choose the best piece of equipment which will suit their style and ability. We are also more than happy to share some tips/life-hacks that have helped us progress in the sports.

Contact info

  • Unit 1 Tougher's Business Park Staplestown Road, Carlow,, R93 PX49, Carlow, Ireland

  • contact@byb.ie
  • byb.ie

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great Service

Patricia was very accommodating and is a great asset to the company. Truly appreciate her help!!

18 September 2024
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you Steven! :-)

Rated 5 out of 5 stars

2nd time ordering from break your bones…

2nd time ordering from break your bones now and I will be using them for any skate/bmx stuff from now on unbelievable customer service the fastest delivery’s I have ever had and everything always arrives perfect if I could give 10 stars I would

12 September 2024
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Reply from Break Your Bones Skate Shop

Thanks Darren! :-)

Rated 5 out of 5 stars

Great selection of wheels

Great selection of wheels, nice and easy to navigate website. Good price and ultra fast delivery, highly recommended!

29 August 2024
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Reply from Break Your Bones Skate Shop

Thank you for your review :-)

Rated 5 out of 5 stars

Quick delivery

The item I ordered was delivered quickly and without any issues

21 July 2024
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you :-)

Rated 5 out of 5 stars

Fast + Good Customer Service

Arrived in the post really quickly, really communicative over emails when there was a small stocking issue, plus they gave me loads of stickers.

10 July 2024
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Reply from Break Your Bones Skate Shop

Thank you for your review! :-)

Rated 5 out of 5 stars

Quick delivery

Quick delivery. My son loves his roller skates.

9 July 2024
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Reply from Break Your Bones Skate Shop

Thank you Ewa :-)

Rated 5 out of 5 stars

Timely manner

Parcel delivered in a timely manner, products are priced fairly and stickers with your runners

20 June 2024
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Reply from Break Your Bones Skate Shop

Thanks Eric :-)

Rated 5 out of 5 stars

Quality brands

Quick shipping, great brands, attractive price, thats all we need. Thanks BYB !

2 April 2024
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Reply from Break Your Bones Skate Shop

Thanks Frank!

Rated 5 out of 5 stars

Shipping is so fast

Shipping is so fast. Had to return my item as it didn't fit and the customer service responses were timely and helpful. Great irish company wish they had a physical store.

4 April 2024
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Reply from Break Your Bones Skate Shop

Thank you for your review! :-)

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