Bybabes Reviews 

246
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the items, noting significant lash and brow growth along with impressive, long-lasting results in a short amount of time. Consumers also highlight the incredibly helpful support team, mentioning that shipping questions and communication problems are resolved quickly and professionally. People often share how much confidence these reliable cosmetic items bring to their daily routines without causing any irritation. Some reviewers were not happy with certain product experiences, mentioning occasional issues such as packaging defects, broken applicators, or unexpected negative reactions.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the incredible lash serum and... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful support from... See more

Staff

Consumers find staff to be exceptionally helpful, praising certain team members for resolving issues quickly... See more

User experience

Users describe positive interactions with user experience, highlighting incredible results and noticing a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My lashes had recently got damaged by lash extensions, they were short and some were even missing! After seeing such good reviews on social media about Bybabes lash serum I thought I’d try it! W... See more

Company replied

Rated 5 out of 5 stars

I had ordered some lash serum about 2 weeks ago now and hadn’t had it come, so i decided to email ByBabes and luckily came across megan K who was so lovely and professional, she had emailed me back sa... See more

Company replied

Rated 5 out of 5 stars

I’d seen the By Babes lash serum all over my TikTok and immediately ordered it along with the peptide mascara. Unfortunately Evri had “damaged my parcel beyond repair” and I was gutted. I contacted By... See more

Company replied

Rated 5 out of 5 stars

Been using consistently for 2 months and already seeing such a big difference. As a girl who suffers with eczema, I was hesitant about using anything near my eyes. After using by babes I haven’t had... See more

Company replied


Company details

  1. Cosmetics shop
  2. also in
  3. Beauty product supplier
  4. Beauty supply store
  5. Cosmetics Industry
  6. Health and beauty shop

Written by the company

At ByBabes, we believe beauty is more than products — it’s about people. Founded in 2023, we’ve grown as a community-driven beauty brand where our customers inspire everything we do. From product choices to future launches, we listen closely to your feedback and celebrate real people, real stories, and real results. Our mission is to create a space where everyone feels welcome, supported, and confident in their own skin. ByBabes isn’t just a store — it’s a community built on trust, empowerment, and care. Megan & Heather xx


Contact info

4.8

Excellent

TrustScore 5 out of 5

246 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(246)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5/5 literally the best eyelash serum…

5/5 literally the best eyelash serum EVER after a week of using it I saw AMAZING results! I have been using this for nearly a year and everyone always compliments my eyelashes on how thick and long they are ☺️ I told my friends about this serum and they love it! I would recommend this eyelash serum if you want long thick healthy lashes with no irritation!! I have no regrets from buying this product 💘

8 May 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Aoife,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.
Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Ordered this serum because I’ve heard…

Ordered this serum because I’ve heard such amazing things. There was an issue with shipping (out of their control) and I emailed explaining the situation. Megan K immediately got back to me and sorted it out so quickly. Thank you!!

6 May 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Ellie,

We’re so glad you are happy with our service,
We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Genuinely one of my favourite brands

Genuinely one of my favourite brands. Absolutely transformed my lashes. I would absolutely recommend to anyone and everyone😝💗

5 May 2026
Unprompted review
Bybabes logo

Reply from Bybabes

H Keeley,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

absolutely amazing love it so so much…

absolutely amazing love it so so much best purchase ever this is my second lash serum because i love it hevs combo is the best recommend!!

1 May 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Ems,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Only been using the lash serum for just…

Only been using the lash serum for just over a month but already notice a huge difference with my lashes and recently purchased the mascara and they two paired together are insane

27 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Darcey,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

The best results driven products I’ve…

The best results driven products I’ve ever used! I used to be addicted to eyelash extensions and this serum saved my lashes, I use the serum and mascara daily, along with many more of their products, and I finally feel confident with just mascara on. I receive so many compliments and I recommend their products to anyone I can👏🏼

1 May 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Izzy,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

None of their products ever fail

None of their products ever fail, the brow serum i’ve seen incredible results in 2 months! The bottom part of my brown never grew no matter what i did and now they’re perfect🥹🥲👏🏻🩷

1 May 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Niamh,

We’re so glad you are happy with your brow results!
We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Best lash serum !!!

This is the best lash serum i know i will ever use. iv only been using it for about a week and a half and the difference between my eyelashes is incredible!! 100% worth the money. my new favourite product! so so happy with the outcome and to know they will get even better than they are now makes me amazed!

30 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Paul,

We’re so glad you are happy with your products and Lash results!

We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

best lash serum ever and the tubing…

best lash serum ever and the tubing mascara i have never had such good results. if you haven’t got this yet this is your sign xx

27 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Ellie,

We’re so glad you are happy with your products and Lash results!
We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

The results are insane!

The results are insane!! Been using the lash serum for about a month and wow!! Absolutely unreal!!🩷

27 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Francesca,

We’re so glad you are happy with your Lash results! We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Such a good serum!!

Such a good serum!!! Eyelashes are sooo long after only 2 months.
So worth the money ❤️❤️

27 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Megan,

We’re so glad you are happy with your Lash results! We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

My lashes have completely regrown.

My lashes had recently got damaged by lash extensions, they were short and some were even missing! After seeing such good reviews on social media about Bybabes lash serum I thought I’d try it!

Wow!! The results in just under 4 weeks are incredible, my short, pulled out lashes have completely grown into beautiful long ones. My lashes have always been short before using their lash serum but now the serum have completely regrown my pulled out lashes and even grew my lashes I had already.

Amazing results! Would 100% recommend.

28 March 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Samantha,

We’re so glad you are happy with your Lash results!

We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

buy by babes!!!

lash ceo is the best lash serum. i’ve tried a few and i can honestly say that i had such long growth in the shortest pace of time. i’ve been using it for over a year roughly and they saved my lashes from being short, broken, ripped out to long and luscious

15 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Harriet,

We’re so glad you are happy with your Lash results!

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Fast and informative service

They are so fast in replying and provide very informative information that suit your needs !

14 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Anna,

We really appreciate your kind words!

Our team works hard to deliver the best experience, and it’s great to see it reflected in your review.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Fast and easy shipping

Fast and easy shipping absolutely gorgeous packaging 💖

14 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Zara,

We’re so glad you are happy with our service and products.

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

super fast shipping!

super fast shipping!! very affordable for amazing products. i have the lash serum, mascara, and just received 4 of the far masks. im obsessed !!

13 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Sydney,

We’re so glad you are happy with your products!

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

genuinely the best eyelash and eyebrow…

genuinely the best eyelash and eyebrow serums on the market!my lashes were bald due to lash extensions and within a month my lashes where
full

13 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Leah,

We’re so glad you are happy with your Lash & Brow results.

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Obsessed

10/10 just insane. Could notice my lashes strengthening almost straight away and notice length around 4 weeks of consistent use. 100% worth it!

13 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Bell,

We’re so glad you are happy with your Lash results.

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

I bought the lash serum and mascara and…

I bought the lash serum and mascara and got a free glass skin face mask with it. I cannot express how impressed I am with this company and these products. The lash serum has given me results within a week. The mascara makes my lashes look so long and the best part is it’s not a clumpy mascara like most others and then the face mask has made my skin glow like none of the other brands I’ve tried have. I will continue to use this brand I am so so impressed. Thank you.

11 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Kirsten,

We’re so glad you are happy with your Lash results and products received!

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

I’ve been using by babes lash serum for…

I’ve been using by babes lash serum for just 2 weeks now and I already see an amazing difference I had breakage from doing my own cluster lashes and I see an amazing growth! Highly recommend

9 April 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Rachel,

We’re so glad you are happy with your Lash results.

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

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