Cabanakids Reviews 45

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Super duper speedy delivery. Tent was one of the sample sale, but honestly I can’t tell what the quality issue is (only struggle was having to hammer a couple of the metal corners onto the wood). On... See more

Rated 1 out of 5 stars

Placed an order on the 2nd August for a teepee. Got an email confirmation of my order, said delivery with 3-4 business days. Still not received my delivery and they do not respond to any emails , tri... See more

Company replied

Rated 5 out of 5 stars

The item was purchased as a Christmas gift for our grandchild. Ordering on line was easy, and information regarding delivery was clear. The item arrived as stated and was well packed. It was good... See more

Company replied

Rated 5 out of 5 stars

Prompt delivery, beautiful teepee at a great price! Best birthday present for my 2 year old (and his nearly 6 year old brother)! Definitely recommend double checking measurements though, Hettie is a b... See more

Company details

  1. Children's Furniture Shop
  2. Childrens Toy Store
  3. Decoration and Interior Design Store

Written by the company

Cabana Kids’ unique collection of teepees, tents and tunnels are the ideal play settings for little ones with big imaginations! Each is suitable for use both in and outdoors, made from UV Cotton Canvas and comes complete with matching carry case. Products include our Lillie Tent, Hettie Teepee, Charlie Teepee, Bunting, Wall Art and Kraft Storage Bags. We also have a range of matching playmats and foldable beds coming soon!


Contact info

4.0

Great

TrustScore 4 out of 5

45 reviews

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Rated 1 out of 5 stars

Avoid like the plague

Placed an order on the 2nd August for a teepee. Got an email confirmation of my order, said delivery with 3-4 business days. Still not received my delivery and they do not respond to any emails , tried contacting via social media and their contact us page. Still no joy. About to contact my card issuer to claim a refund back from then

2 August 2024
Unprompted review
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Reply from Cabanakids

Dear Nicky, your order was sent on the 5th August 2024. On receiving the only email sent to us yesterday on the 20th August 2024, we have issued you a refund even though the Teepee is marked as delivered.

We would ask kindly if you could remove this review.

Warm regards
Gabby

Rated 5 out of 5 stars

Lillie Tent

I discovered Cabanakids when I was searching online for a traditional style tent for my young grandson who loves to play at camping. The Lillie tent looked perfect so I decided to order one. The ordering process was straightforward, I was notified when delivery would be made and the goods arrived promptly and within the specified timeframe.
The tent was easy to assemble; it has solid wooden poles that fit together to make the A-frame then the fabric fits over the top, securing to the frame by several ties at the bottom. It all appears to be sturdy and well made and the very practical design means that it can easily be taken down and packed away in the accompanying storage bag. The tent is a good size, larger than I expected, and the overall look is fantastic. I'm very pleased with my purchase and know that it will provide hours of fun for quite some time. I would happily recommend the company and would not hesitate to order from them again.

3 March 2024
Rated 4 out of 5 stars

Good quality fabric but tried to erect…

Good quality fabric but tried to erect the teepee twice and find it unstable! I followed the assembly instructions…

22 September 2023
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Reply from Cabanakids

Thank you for you review Elizabeth. Please try the following video link. Hopefully this helps: https://youtu.be/oqLr56VqbB4?feature=shared

Rated 5 out of 5 stars

Careful packaging.

We received the parcel which was well wrapped so protected the items inside. A quick turnround from the time we ordered online to the time it was delivered to our door.

27 August 2023
Rated 5 out of 5 stars

Disappointed that second order took so…

Disappointed that second order took so long but reason, which I totally accepted, was given for delay.
Communication and tone of communication excellent and very prompt.
The order was exactly as promised and I am very pleased with the quality

10 August 2023
Rated 5 out of 5 stars

Fantastic service and great product

Fantastic service. I needed a fast delivery and when express delivery was not available online for the product I ordered, I filled in the contact form on the website to enquire. The form said they would aim to respond within 24-48 hours but in fact I received a response in about 10 minutes. Express delivery was sorted out and I received my order the next working day. Thank you so much.
I bought the Hettie Teepee as a present for my friends’ daughter’s birthday and the tent is gorgeous and the little girl loves it!

28 March 2023
Rated 5 out of 5 stars

Gorgeous teepee’

Prompt delivery, beautiful teepee at a great price! Best birthday present for my 2 year old (and his nearly 6 year old brother)! Definitely recommend double checking measurements though, Hettie is a big girl :)

21 December 2022
Rated 5 out of 5 stars

Charlie Teepee

The item was purchased as a Christmas gift for our grandchild.
Ordering on line was easy, and information regarding delivery was clear.
The item arrived as stated and was well packed.
It was good quality and easy to assemble.
We look forward to seeing the recipient’s delight at receiving the gift at Christmas and are sure it will give many hours of enjoyment.

29 November 2022
Cabanakids logo

Reply from Cabanakids

Thank you for the lovely review. We hope your grandchild enjoys the Charlie teepee and you all have a wonderful Christmas

Rated 5 out of 5 stars

Tee Pee

Delivery was on time and instructions were carried out. Courier was polite and I’m sure teepee will delight my grandchildren when they open it at Christmas.

30 August 2022
Rated 5 out of 5 stars

Super duper speedy delivery

Super duper speedy delivery. Tent was one of the sample sale, but honestly I can’t tell what the quality issue is (only struggle was having to hammer a couple of the metal corners onto the wood). One minor request was wishing the instructions would say which way round the hinges should go as I managed to do this the wrong way round and had a bit of a battle removing a few of the metal corners.

Anyhow, super fast delivery, great quality and as described.

25 June 2022
Rated 5 out of 5 stars

Tools required for B Grade tent

Awesome product. I bought one of the ‘B grade’ tents from the outlet and was very pleased with it. I had to do a bit of work to get the wooden posts to fit into the metal brackets (the bevel cut was slightly off - hence it being a B grade) but the rest of the tent was perfect, and I fully expected there to be some work required. Would recommend!

13 March 2022
Rated 4 out of 5 stars

This is a great little tent

This is a great little tent, and we really like the canvas and wood construction. We chose it because of the materials used, the protection from UV rays, and because it can be used indoors and outdoors. The assembly procedure is simple and straightforward but we did, however, have some trouble putting it together because of inaccuracies in the manufacture of the wooden pieces and metal brackets (one would assume they'd all be exactly the same shape but they weren't): they didn't all fit neatly together and required some re-finishing to make the operation easier.

16 February 2022

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