Cabs4u Aylesbury Reviews 

68
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Used their service recently to Luton airport and return journey. Absolutely faultless. On time, great drivers and a smooth journey each way. Would definitely use again and recommend. Competition price... See more

Rated 1 out of 5 stars

Female operators are extremely rude. Seriously have attitude. The most unhelpful. I hate ringing them because they’re so rude and hang up abruptly mid convo. Never had such bad customer service. Dr... See more

Rated 1 out of 5 stars

We booked a Taxi for 11.30pm on Saturday 2 August 2025 in Aston Clinton - one month in advance - but the taxi arrived 30 minutes late with no explanation. The driver said he bid on the journey whate... See more

Rated 5 out of 5 stars

The most reliable cab service locally and service is superb. We use this company for local trips and airport transfers. I am particularly impressed given an experience this weekend, my phone fell o... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Cabs4U are a local taxi company based within the heart of Aylesbury, Buckinghamshire with a strong happy client base offering numerous services in Aylesbury.


Contact info

  • Osier Way 8, HP20, Aylesbury, United Kingdom

  • cabs4u.org

2.9

Average

TrustScore 3 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(68)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid scamers

Avoid scamers, worst service you can get

2 July 2025
Unprompted review
Cabs4u Aylesbury logo

Reply from Cabs4u Aylesbury

Please provide more information regarding how you were scammed?

Rated 1 out of 5 stars

The worst taxi service ever …

The worst taxi service ever even the customer service. Customer service staffs needs to learn to deal their customers. If you call them second time, they will be annoyed. Booked taxi today, so that I can reach home quickly but took 40 mins in today, I would have used bus transportation. App doesn't works and doesn't updates. Even after booking driver will take forever to come to pick up stop. Shows driver diverted his way to somewhere and came back to same way after a while. It's not the first time this is happening. If we take 2 minutes delay after driver reaches the pick up stop, they will just start calling and some gets annoyed and talks rudely as well.
If you are in hurry it seems like you have to book 30 min earlier.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

USE AT YOUR OWN RISK

USE AT YOUR OWN RISK

ordered a taxi via the app kept signing me out and wouldn’t let me back in with my number so I wasn’t aware when taxi had arrived left me out on the street at 4 am as a young female when trying to resolve issue dispatcher on the phone was being aggressive and rude even though took my money, not about the money btw just the decency to help one of their customers.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience

Had a great experience. The driver was friendly, professional, and the car was clean and comfortable. The ride was smooth and efficient, and I arrived on time. Highly recommend this service for anyone needing a reliable and pleasant taxi ride.

5 March 2025
Unprompted review
Rated 1 out of 5 stars

Absolute shocking service

Absolute shocking, sent a link to make a payment twice.Didn't work the lady in the call centre.Said it was my fault and I needed to sort it out with the driver.What a load of rubbish had ask driver to take me to cash point

7 December 2024
Unprompted review
Rated 1 out of 5 stars

Rude rude rude.

Rude rude rude.
Please read carefully all reviews (don’t even believe that one positive word on here is legit). The lady on the phone doesn’t let you finish and just hang up on you. Absolutely not reliable (never book them if you want to be on time at the airport for example) and lying straight to your face. What a joke

1 November 2024
Unprompted review
Rated 1 out of 5 stars

The taxi driver was argumentative

The taxi driver was argumentative
And told me that I was shouting at him ! I think as taxi driver h3 supposed to response calmly and not so agitated! Also the woman on the phone didn't even let me finish and what's the point to talk over each oth3r . It's very poor customer service! My refund of £3.50 has not been proceed yet and it has been 3 months ! If you are r3ally professional you won't give such a service!

1 November 2024
Unprompted review
Rated 2 out of 5 stars

Do not use this company for airport pickup

We have used Cabs4U twice to pick us up from the airport and bring us home. On both occasions they were late. The first time we called them from Malaga to confirm we were getting onto the plane. When we landed they were not there and claimed our plane didn't exist. Despite us calling them earlier. Two hours later the taxi arrived to take us home. Most recently they were an hour late at Heathrow because apparently they didn't realise the M25 would be busy during rush hour. The taxi also parked up and told me to come up to the car park and find them. He didn't even get out of the car when I arrived, just flashed his lights and unlocked the car for me.

30 October 2024
Unprompted review
Rated 1 out of 5 stars

The customer service from the call…

The customer service from the call handler was horrific. She was in such a rush to get me off the phone and wouldn’t even have the time to take all the details for the booking. Spoke to me like I was filth. Very very bad customer service. And I was going to book from our company account.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Decent service

Time of arrival was clearly communicated and the driver arrived on time. I had nice conversation with the driver and he drove carefully. Fare was confirmed before start of journey and option to pay by card was provided that was helpful as I had no cash on me.

25 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look