Site seemed a little off initially so was hesistant. Purchased a dell pen. Was considerably cheaper than dell website and expected delivery far sooner. Was delivered in two days and email corresponden... See more
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See what reviewers are saying
The cables could definately be longer, my two employees are pratically conjoint twins with the dual training head set. Also, it would have been nice if the USB connectors of the headsets did not have... See more
Company replied
I had never shopped with Cackle before so was a little apprehensive, but I'm happy I did, their service is seriously impressive. I ordered late on a Friday afternoon (4:06PM), my order was confirmed a... See more
they sent the item fast w/ invoice in a couple of days. like any other retail store, so definitely NZ based. not to sure where the bad ratings are coming from?, these guys are hardly worse than an... See more
Company replied
Company details
Written by the company
Cackle is a leading technology company helping business around New Zealand succeed in a digital world and keeping them connected by delivering latest IT and communications hardware equipments, carrier grade cloud phone system, and video conference solutions.
Contact info
Unit 1A, 5 Ceres Court, Rosedale, 0632, Auckland, New Zealand
- +64 (0) 9 368 5639
- sales@cackle.co.nz
- cackle.co.nz
4.5
Excellent
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great communucation and sevices
Great communucation and sevices. The out of stock item arrived faster than I expected. Thank you.
20 May 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Kathy :)
Fast friendly service
Fast friendly service, both over the phone and via the website. Prompt delivery.
17 May 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Martin :)
Webcam c615
OK. Got webcam earlier than expected. Kept in touch with what was happening to order. Webcam satisfactory.
15 May 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Mark :)
Excellent prompt service
Excellent prompt service. They provided an alternative product at the same price when the product I ordered was out of stock. Delivery was there the next day.
11 May 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Michael :)
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Terry :)
great service
7 May 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Valerie :)
Great service from cackle
Great service from cackle. Especially during lockdown. Sound advice and prompt delivery. Would definitely recommend
7 May 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Karen :)
Great quick and friendly service
Great quick and friendly service. Quick delivery. 4 Stars because call quality to sales person was really bad.
6 May 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Corne :) We will review our internal call quality and make some adjustments.
Easy to order & great communication…
Easy to order & great communication from the team, their live chat is a great service & I received a speedy delivery. Thanks heaps!
29 April 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Joey :)
Great supplier prompt and efficient…
Great supplier prompt and efficient service
23 April 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Neil :)
Fantastic service
Fantastic service, great knowledge and speedy delivery, would highly recommend
21 April 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Jenny :)
Great range of quality equipment
Great range of quality equipment - ready access to spares - prompt no-hassle delivery.
21 April 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Garry :)
Great service in these difficult times.
Great service in these difficult times.
Thanks for your support
17 April 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Andrew :)
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Graeme :)
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Bruce :)
Excellent service at a trying time
Excellent service at a trying time, A+++
13 April 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Bob :)
2 days before lockdown
2 days before lockdown, working from home and my headset failed.. couldnt find the one I needed, most suppliers had no stocks.. I am eternally grateful for your immediate response & urgent delivery. Thanks so much. Highly recommend Cackle.
10 April 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Michelle. Really glad that we could help to resolve your problem in time :)
All good but we missed the point that…
All good but we missed the point that neither headset shipped with a bluetooth dongle to allow us to use them on our PCs.
A bit of "up selling", "WOuld you like a bluetooth dongle with that" would have got us going a couple of days earlier.
Otherwise all good and happy with the headsets.
8 April 2020
Unprompted review
Reply from Cackle Telecommunications
Hi Max, thank you so much for your feedback. Sorry there was a bit of a confusion with the bluetooth dongle requirement. This has been taken onboard and we will make sure it doesn't happen the next time. Cheers :)
Excellent service
5 April 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Barry :)
I thought I had laid out what I needed…
I thought I had laid out what I needed fairly clearly, but the responses I got required me to ask multiple times to remind them I had a multiple headset type setup so expected those to be considered.
Instead of saying "They don't make a cord for that" the answer should be "They don't make a cord for that, however you can use this one for this purpose"
5 March 2020
Unprompted review
Reply from Cackle Telecommunications
Thank you so much for taking the time to leave a review Owen. As per our email conversion, this point has been taken onboard and will be refined in the way we service our customers. Sorry that you didn't have a 100% pleasant shopping experience. Next time it will be better :)
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