I spent some time checking via the internet as to the best surgeon for this treatment in the UK and Miss Hawkes name came up frequently.Very personable,professional and experienced- she does 6-7 of t... See more
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Review summary
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The reception staff were helpful, kind and friendly. Dr Eleni Anthony who attended to me was very professional. She allowed me to explain my situation with patience, no interruptions and show... See more
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5* so far from me :) Everything has been easy and smooth sailing! They’ve been amazing at communication, spot on with helping answering all my questions. They back to you very quick and ar... See more
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My nurse Vicki was fabulous; on time and just lovely. I have been impressed with the experience beginning to end . My surgeon Will Sarakbi , the whole team were brilliant. The result better than ever... See more
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Company details
- Plastic surgery clinic
- Cosmetics Industry
- Dermatologist
- Private hospital
- Skin care clinic
- Surgical Clinic
Written by the company
The Cadogan Clinic is an award winning private, CQC-regulated cosmetic surgery and dermatology hospital located in Chelsea, London. Founded in 2004 by Mr. Bryan Mayou, the consultant plastic surgeon who pioneered liposuction in the UK, the Clinic serves over 30,000 patients annually as a multidisciplinary centre of excellence for plastic surgery, aesthetic medicine, and skin cancer treatment. Operating from its flagship facility at Sloane Street, the clinic is recognised for its faculty of over 100 GMC-registered consultants and its pioneering role in day-case surgical safety and innovation. The Cadogan Clinic’s leadership is rated ‘Outstanding’ by the CQC, and 100% of our surgical patients would recommend Cadogan Clinic to their family and friends.
Written by the company
- Patient First
- - Above all else, we put the patient first. - Our staff are passionate about providing world-class patient care. - Our communication is approachable, impartial and honest, so that our patients are informed and reassured. - We only offer day surgery, reducing the impact on our patients’ lives. - Medically, we are able to answer patients needs in a variety of different ways, surgical and non-surgical, according to patient preference and best practice. - Our patients are given options. They have choice.
- Pioneering practice
- - We practice at the vanguard of clinical medicine. - Our consultants are meticulous about technical approach and methodology. We’re dedicated to and focused on what we do. Ours is a centre for serious medicine. - We constantly challenge the status quo. We’re thought leaders within our industry, releasing regular papers on the refinement and advancement of techniques and treatments. - We foster a collegiate atmosphere at the clinic, supporting an environment of knowledge sharing and collaboration between our consultants.
- Exceptional Professionals
- - Our clinic is only as strong as the people who work in it. - From our experienced nursing and management team to the very best surgeons, our people are the embodiment of our outstanding reputation. - Our specialists are recognised and respected within the industry as leading experts across a broad range of medical fields and disciplines. - We’re rigorous with screening and staff selection. We only invite proven, talented consultants to practice at our clinic. - We celebrate enquiring minds and educated hands.
- Always independent
- - Ours is an independently owned and run clinic, built from the ground up on the guiding principles and passion of our founders. - We believe that private practice delivers the highest quality procedures, and a better patient experience. - With greater control and autonomy, we are able to operate with more safeguards, state-of-the-art facilities and higher expectations than the public sector. - Our size and set-up allow us to be nimble and responsive.
Contact info
120 Sloane Street, SW1X 9BW, London, United Kingdom
- 02079018500
- cadogan@cadoganclinic.com
- cadoganclinic.com
4.8
Excellent
2k reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My surgery with Dr Khatib
My surgery with Dr. Khatib went really smoothly and I’m so happy with the results! I would recommend Dr. Khatib and Cadogan clinic to anyone!
12 March 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for your kind feedback, Georgia. We’re delighted to hear that your surgery with Mr Khatib went so smoothly and that you’re so happy with your results.
We truly appreciate your recommendation and are so pleased you had a positive experience with us.
Best Wishes
The Cadogan Clinic Team
Dr Susan Mayou is an amazing Dermatologist
Dr Susan Mayou has the best bedside manner in Chelsea. She is thorough, kind and takes great care to explain everything. What a wonderful experience.
21 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for your wonderful feedback, Claire. We’re delighted to hear that you had such a positive experience with Dr Mayou.
It’s lovely to know that her kind, thorough, and reassuring approach made such an impression, and that she took the time to explain everything clearly. Your comments are greatly appreciated.
Best Wishes
The Cadogan Clinic Team
Review Dr Tan
Following thorough research, I attended my initial consultation with Dr Tan, a dermatologist, and was very impressed by his professionalism, expertise, and attention to detail. He took the time to carefully assess my skin concerns, drawing on his specialist knowledge to provide clear, thorough explanations and well-reasoned recommendations tailored to each area.
What stood out most was his patient and methodical approach—he ensured I fully understood the causes of my concerns, the treatment options available, and what results I could realistically expect. His expertise as a dermatologist was evident throughout, and he balanced clinical precision with a genuinely reassuring manner.
I left the consultation feeling informed, confident, and comfortable with the treatment plan we discussed. I’m looking forward to seeing the progress we can achieve together over the coming months!
11 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for taking the time to share such thoughtful feedback. We’re delighted to hear that your consultation with Dr Tan left such a positive impression.
It’s wonderful to know that his professionalism, expertise, and attention to detail helped you feel fully informed and confident in your treatment plan. Taking the time to explain concerns clearly, discuss realistic outcomes, and tailor recommendations to each individual patient is something we value greatly.
We’re especially pleased that you felt reassured and comfortable throughout your consultation, and we look forward to supporting you on your journey over the coming months.
Best Wishes
The Cadogan Clinic Team
Incredibly professional and kind people…
Incredibly professional and kind people at the clinic, in the run up to the procedure everything was explained carefully, the surgeon and staff clearly had duty of care as their priority, on the day everything went like clockwork, really well organised and the aftercare was amazing, I was incredibly well looked after. A huge thank you to everyone.
15 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for your kind feedback, Qamar. We’re delighted to hear that you felt so well supported throughout your experience with us.
It’s wonderful to know that everything was clearly explained in the lead-up to your procedure, that you felt our team prioritised your care, and that the day itself ran smoothly and efficiently. We’re also so pleased that your aftercare left you feeling incredibly well looked after.
Your kind words mean a great deal to the entire team. Thank you again for sharing your experience.
Best Wishes
The Cadogan Clinic Team
Mr Churchill is fantastic!
Mr. Churchill was fantastic! Highly recommend! He’s patient, kind and answers all questions very clearly.
20 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for your kind feedback, Nancy. We’re delighted to hear that Mr Churchill made such a positive impression and provided clear, patient, and supportive care.
We truly appreciate your recommendation.
Best Wishes
The Cadogan Clinic Team
A Very Positive Consultation with Mr. Tillo
I have recently had the good fortune to have a consultation with Mr. Omar Tillo at The Cadogan Clinic. Mr. Tillo took time to discuss all aspects of my procedure, explaining carefully my options and the possible outcomes. His professionalism, vast experience and patience has reassured me that he and The Cadogan are definitely the right option for me.
Add to that the earlier communication from my patient advisor and the nursing staff on the day all smoothed the way for a stress free visit.
20 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for your thoughtful feedback, Lynn. We’re delighted to hear that your consultation with Mr Tillo was such a positive and reassuring experience.
It’s wonderful to know that he took the time to carefully explain your options and possible outcomes, and that his professionalism, experience, and patience helped you feel confident in your decision. We’re also pleased to hear that the support from your patient advisor and our nursing team helped make your visit as smooth and stress-free as possible.
We truly appreciate you taking the time to share your experience.
Best Wishes
The Cadogan Clinic Team
Very good experience with Dr…
Very good experience with Dr Mashayekhi. And excellent experience with the patient advisor between appointments.
17 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for your kind feedback, Rachel. We’re so pleased to hear you had a positive experience with Dr Mashayekhi and found the support from your patient advisor helpful between appointments.
We really appreciate you taking the time to share this.
Best Wishes
The Cadogan Clinic Team
Dr Alexandra Paolino is an exceptional…
Dr Alexandra Paolino is an exceptional dermatologist.
20 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for your kind feedback, Michael. We’re delighted to hear you had such a positive experience with Dr Paolino and truly appreciate you taking the time to share it.
Best Wishes
The Cadogan Clinic Team
A wonderful experience
I had a Brazilian abdominoplasty undertaken by Mr William Van Niekerk. From the initial consultation, all the clinic staff and the surgeon have been outstanding. Mr Van Niekerk was a wonderful mix of reassuring and honest, with a twinkle of humour thrown in. He put me entirely at my ease, despite crippling self-consciousness about my stretch marks and apron belly. The surgery itself went smoothly without any surprises thanks to the thorough preparation I received. Recovery has been straightforward.
The follow up with Rachel, a wonderful, positive and informative nurse was of an equally high standard. She gave me the confidence to look properly at myself. Despite the swelling - to be expected and prepared for - I was genuinely moved by the result. Transformational. And an end to a 30 year discomfort in my own skin.
Thank you to everyone at the Cadogan for making this major undertaking such a great experience. I cannot recommend enough.
13 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for sharing such a thoughtful and heartfelt review, Jacinda. We’re truly delighted to hear how positive your experience has been from start to finish.
It’s wonderful to know that Mr Van Niekerk was able to put you at ease with his reassuring and honest approach, and that you felt well prepared and supported throughout your surgery and recovery. We’re especially pleased to hear how much of a difference this has made for you - your words about feeling more comfortable in your own skin are incredibly meaningful.
We’re also so glad that Rachel provided such supportive and informative follow-up care, helping you feel confident and reassured during your recovery.
Thank you again for your kind recommendation - it means a great deal to the entire team.
Best Wishes
The Cadogan Clinic Team
Serious lack of care
I booked in mid 2025 to have plastic surgery March 2026. The surgeon was Tim Janssen. At both pre-op consultations and in all the medical forms, I declared a blood disorder that needs careful handling in surgery. I also passed on details of my haematologist. I require blood thinners to avoid having a stroke but this can bring the risk of excessive bleeding during surgery. In the consultation just a few weeks before the surgery date, Mr Janssen advised that I should not stop taking the aspirin for this operation. This struck me as odd since in previous surgeries (hip, back), I was advised to stop aspirin and move to heparin several days before surgery. Three days before the surgery date,I received an email advising me that the anaesthetist wanted me to stop taking aspirin 10 days before the operation. Clearly there wasn't time to do this and no replacement blood thinner was suggested. If I don't take a blood thinner I can have a stroke in as little as 3 days. Because I have a lot of experience of my condition, I was able to challenge this advice. Someone with less experience would have been put in a life-threatening position. After my challenge, the surgery was cancelled and I was offered an alternative, later date which I declined. No-one had reached out to my haematologist and it is clear to me that no team meeting about my surgery had taken place, hence the conflicting instructions between surgeon and anaesthetist. To add insult to injury, when I requested a full refund, I was told the operation was cancelled to protect my care (it was cancelled because they did not do due diligence and care pre-op) and that my refund was a "gesture of goodwill". Do not use this clinic. They only care about the money.
19 March 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for taking the time to share your experience. We are very sorry to read about the concerns you’ve raised and the distress this situation has caused.
Patient safety is always our highest priority, particularly in cases involving complex medical histories. We sincerely regret that your experience did not reflect the level of coordination and clarity you should expect, and we understand how concerning the conflicting advice around your medication must have been.
Please be assured that a senior member of our management team is currently reviewing your case in detail, including the communication and clinical decision-making leading up to your scheduled procedure. We take feedback of this nature extremely seriously and are committed to identifying what went wrong and ensuring any necessary improvements are made.
We also recognise your frustration regarding how the cancellation and refund were communicated, and we are sorry that this added to your experience.
Best Wishes
The Cadogan Clinic Team
So professional from start to finish
So professional from start to finish. Location easy to access and building beautifully clean Everyone I met very friendly and helpful and feel confident moving forward following today's consultation
7 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for your kind feedback, Louise. We’re delighted to hear that you found your experience professional from start to finish, and that our location and facilities made such a positive impression.
It’s wonderful to know that everyone you met was friendly and helpful, and that you’re feeling confident following your consultation. We truly appreciate you taking the time to share your experience and look forward to supporting you moving forward.
Best Wishes
The Cadogan Clinic Team
Tim Churchill did a very good job of…
Tim Churchill did a very good job of unpicking a somewhat complex prior dermatological history and navigating his way past my only-half-understood-Dr. Google-sourced medical knowledge to arrive at a plausible-sounding diagnosis. On to the treatment now - fingers crossed!
8 April 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for sharing your experience, Mike. We’re so pleased to hear that Dr Churchill was able to carefully navigate your medical history and provide a clear, considered diagnosis.
We understand how complex and sometimes overwhelming dermatological concerns can be, so it’s great to know you felt supported and guided with clarity throughout your consultation.
Wishing you all the very best with your treatment - we’re here to support you every step of the way.
Best Wishes
The Cadogan Clinic Team
Everyone at the Cadogan Clinic was…
Everyone at the Cadogan Clinic was incredibly supportive, welcoming, and attentive, thank you for such a wonderful experience. A special thank you to Dr Ben Miranda for performing the surgery so smoothly and with genuine empathy. I am very happy with the progress so far, very much appreciated. I’m also very grateful to Hannah and Zoe for their support in the theatre room. Hannah was especially comforting, she held my hand throughout, which really helped calm me and made me feel safe. She was so warm and caring before, during, and after the operation and it truly meant a lot. A big thank you as well to Carolinn for her reassurance and excellent administrative support via email and telephone, from booking, to follow-ups, to checking in with me after the surgery.
27 March 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for your kind and thoughtful feedback, Vicky. We’re truly delighted to hear that you felt so well supported, welcomed, and cared for throughout your experience with us.
It’s wonderful to know that Prof. Miranda provided such smooth and empathetic care, and that Hannah and Zoe were able to support you so compassionately in theatre. We’re especially pleased to hear how much comfort Hannah brought you - your words about how safe and reassured you felt will mean a great deal to her.
We’re also so glad that Carolinn was able to support you so thoroughly behind the scenes, ensuring everything ran smoothly from booking through to your follow-up care.
Hearing that you’re happy with your progress so far is fantastic, and we truly appreciate you taking the time to share your experience.
Best Wishes
The Cadogan Clinic Team
What a fantastic experience
I visited the clinic back in October 25 after speaking with Katrina, a patient care advisor, on the phone. She listened to what I thought I wanted and suggested the surgeon who would work best for me. During my consultation with Dr Georgeu he answered all my questions, explained how everything would work, but most importantly he was honest with me. He didn’t promise everything but instead he made it very clear what could be achieved. I was set and booked in almost immediately for surgery. Every visit to the clinic has been professional and full of care. The day of my operation was efficient, calming and very focused around making sure I was comfortable and ready. Everyone kept me calm and at ease making it seamless for me to walk into theatre. I must also mention the anaesthetist team who looked after me, both of whom were just amazing! I have had one follow up appointment with the nurse, Rachel, and that has also been great - answering any questions or concerns I have and reassuring me that I can always call at any time should I have any questions. I am only 8 days post op, but from the experience I have had so far and my results, even at this early stage, I would highly recommend Cadogan clinic to anyone looking to book any procedure
27 March 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for taking the time to share such a detailed and thoughtful review of your experience, Sian. We’re absolutely delighted to hear how positive your journey has been so far.
It’s wonderful to know that Katrina was able to guide you towards the right surgeon for your needs, and that your consultation with Mr Georgeu left you feeling informed, reassured, and confident in your decision. Providing honest, clear guidance is incredibly important to us, so your feedback really means a lot.
We’re also so pleased to hear that your experience on the day of surgery felt calm, efficient, and supportive, and that the anaesthetist team helped put you at ease. It’s great to know Rachel has continued that level of care during your follow-up, ensuring you feel supported every step of the way.
Wishing you a smooth and speedy recovery - we’re thrilled that you’re already happy with your results at this early stage, and we truly appreciate your recommendation.
Best Wishes
The Cadogan Clinic Team
I saw Dr Anthony for a mole check
I saw Dr Anthony for a mole check. I was nervous and she put me at ease
.She was reassuring, friendly and thorough. I would go back.
31 March 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for sharing your experience, Helen. We’re so pleased to hear that Dr Anthony was able to put you at ease and provide such reassuring, friendly, and thorough care during your mole check.
We understand that these appointments can feel a little nerve-wracking, so it’s wonderful to know you felt comfortable and well looked after. We truly appreciate your trust and would be delighted to welcome you back in the future.
Best Wishes
The Cadogan Clinic Team
I recently had an extended brachioplasty ( arm lift?
I recently had an extended brachioplasty (arm lift) with Mr. Arvind Mohan at Cadogan Clinic, and I truly cannot recommend him enough. This is something I had wanted to do for over 20 years, but fear always held me back. From the moment I met Mr. Mohan, he made me feel completely at ease. He was professional, honest, and incredibly reassuring throughout the entire process. The surgery went smoothly, and the care from the team has been exceptional. My arms already look amazing and are healing beautifully, with no complications at all. At my check-up, the nurse confirmed everything looked great, which gave me even more confidence in the incredible work he has done. Mr. Mohan’s attention to detail and surgical skill are truly exceptional. After living with this insecurity for so many years, he has genuinely changed my life for the better. Words cannot describe how grateful I am. The results have given me so much confidence, and I feel like a huge weight has been lifted. Thank you to Mr. Mohan and the wonderful team at Cadogan Clinic. I would wholeheartedly recommend him to anyone considering surgery❤️
6 March 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for sharing such a heartfelt review, Muna - it truly means a lot to us.
We’re so pleased to hear that Mr Mohan made you feel at ease from the very beginning and supported you throughout such an important decision. Taking that step after so many years is a big moment, and it’s wonderful to know you felt reassured and in safe hands throughout.
It’s fantastic to hear how happy you are with your results and that your recovery has been going so smoothly. Knowing the surgery has made such a positive difference to your confidence really means everything to us.
We’ll be sure to pass your kind words on to Mr Mohan and the wider team - they’ll be so touched.
Thank you again for your trust and for your recommendation.
Best wishes,
The Cadogan Clinic Team
Great experience
Great experience, my surgeon Dr Mohan was very confident and made me feel completely at ease and in great care. The anaesthetist was fantastic and made me feel relaxed and gave me a laugh before the surgery. All nursing staff were fantastic, I can’t remember everyone’s names, my apologies, nurse Iva was my post op nurse and was lovely. Follow up care has also been great, Dr Mohan checking in every few days and nurses available if I have any concerns.
22 March 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for sharing your experience with us, Melanie.
We’re so pleased to hear that Mr Mohan made you feel at ease and well cared for throughout your journey. It’s also lovely to know the anaesthetist helped you feel relaxed on the day - those moments can make such a difference.
We’re especially glad to hear your kind words about Iva and the nursing team, as well as the ongoing follow-up care. Knowing you’ve felt supported every step of the way is exactly what we aim for.
Thank you again for your feedback - it really means a lot.
Best wishes,
The Cadogan Clinic Team
Very welcoming reception and staffs
Very welcoming reception and staffs, good environment. And Dr.Arvind Mohan is excellent.
1 November 2025
Unprompted review
Reply from Cadogan Clinic
Thank you for your kind feedback - we really appreciate you taking the time to share this.
We’re so pleased to hear that you found the clinic welcoming and enjoyed the environment. It’s also wonderful to know you had such a positive experience with Mr Mohan.
Best wishes,
The Cadogan Clinic Team
I had an excellent experience with the…
I had an excellent experience with the Cadogan Clinic. My surgeon, Hagen Schumacher, was exceptionally professional and reassuring throughout. He took the time to listen carefully to all of my concerns and explained everything in a clear and thorough way, which gave me complete confidence.
Mr Schumacher embodies exactly what you would hope for in a surgeon—knowledgeable, attentive, and genuinely caring. The clinic itself is also very well run, with a calm and professional environment.
I would highly recommend both Mr Schumacher and the Cadogan Clinic.
27 March 2026
Unprompted review
Reply from Cadogan Clinic
We really appreciate you taking the time to share such thoughtful feedback, Claudia.
It’s wonderful to hear that Mr Schumacher made you feel listened to, reassured, and fully informed throughout your experience. That level of care and attention is exactly what we strive for, so we’re so pleased it came through.
We’re also glad you found the clinic environment calm and professional - creating that kind of experience is very important to us.
Thank you for your recommendation, it truly means a lot.
Best wishes,
The Cadogan Clinic Team
I couldn’t recommend the Cadogan Clinic…
I couldn’t recommend the Cadogan Clinic more. From start to finish, I felt well-informed, reassured and the level of procedure and aftercare was outstanding.
22 February 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for your kind words - we really appreciate you taking the time to share this.
We’re so pleased to hear that you felt well informed and reassured throughout your journey, and that both your procedure and aftercare met your expectations.
Your recommendation means a great deal to us - thank you again.
Best wishes,
The Cadogan Clinic Team
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