The reception staff were helpful, kind and friendly. Dr Eleni Anthony who attended to me was very professional. She allowed me to explain my situation with patience, no interruptions and show... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When I went for an initial consultation at the Cadogan Clinic I was greeted by friendly and professional staff who immediately put me at ease. I saw Mr Arvind Mohan about arm lift surgery. Mr Moha... See more
Company replied
I had two procedures with Mr Sadideen and couldn’t be happier with the care I received. He was absolutely lovely, made me feel completely comfortable, and explained everything clearly. Both experience... See more
Company replied
I have met with Mr Gateley twice in preparation for forthcoming lower facelift surgery in April 2026. On both occasions, Mr Gateley took the time to understand my concerns and he gave plenty of time t... See more
Company replied
Company details
- Plastic surgery clinic
- Cosmetics Industry
- Dermatologist
- Private hospital
- Skin care clinic
- Surgical Clinic
Written by the company
The Cadogan Clinic is an award winning private, CQC-regulated cosmetic surgery and dermatology hospital located in Chelsea, London. Founded in 2004 by Mr. Bryan Mayou, the consultant plastic surgeon who pioneered liposuction in the UK, the Clinic serves over 30,000 patients annually as a multidisciplinary centre of excellence for plastic surgery, aesthetic medicine, and skin cancer treatment. Operating from its flagship facility at Sloane Street, the clinic is recognised for its faculty of over 100 GMC-registered consultants and its pioneering role in day-case surgical safety and innovation. The Cadogan Clinic’s leadership is rated ‘Outstanding’ by the CQC, and 100% of our surgical patients would recommend Cadogan Clinic to their family and friends.
Written by the company
- Patient First
- - Above all else, we put the patient first. - Our staff are passionate about providing world-class patient care. - Our communication is approachable, impartial and honest, so that our patients are informed and reassured. - We only offer day surgery, reducing the impact on our patients’ lives. - Medically, we are able to answer patients needs in a variety of different ways, surgical and non-surgical, according to patient preference and best practice. - Our patients are given options. They have choice.
- Pioneering practice
- - We practice at the vanguard of clinical medicine. - Our consultants are meticulous about technical approach and methodology. We’re dedicated to and focused on what we do. Ours is a centre for serious medicine. - We constantly challenge the status quo. We’re thought leaders within our industry, releasing regular papers on the refinement and advancement of techniques and treatments. - We foster a collegiate atmosphere at the clinic, supporting an environment of knowledge sharing and collaboration between our consultants.
- Exceptional Professionals
- - Our clinic is only as strong as the people who work in it. - From our experienced nursing and management team to the very best surgeons, our people are the embodiment of our outstanding reputation. - Our specialists are recognised and respected within the industry as leading experts across a broad range of medical fields and disciplines. - We’re rigorous with screening and staff selection. We only invite proven, talented consultants to practice at our clinic. - We celebrate enquiring minds and educated hands.
- Always independent
- - Ours is an independently owned and run clinic, built from the ground up on the guiding principles and passion of our founders. - We believe that private practice delivers the highest quality procedures, and a better patient experience. - With greater control and autonomy, we are able to operate with more safeguards, state-of-the-art facilities and higher expectations than the public sector. - Our size and set-up allow us to be nimble and responsive.
Contact info
120 Sloane Street, SW1X 9BW, London, United Kingdom
- 02079018500
- cadogan@cadoganclinic.com
- cadoganclinic.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top professional care
Efficient to book, seen speedily, top highly professional care
20 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for your kind feedback. We’re really pleased to hear you found the booking process efficient and the care prompt and professional. We truly appreciate you taking the time to share your experience.
Best wishes,
The Cadogan Clinic Team
My experience at The Cadogan Clinic
My experience at The Cadogan Clinic has been exceptional. From arriving for my upper eye lid surgery a week ago, to having my stitches removed today. The nurses were all very professional and friendly and made me feel less nervous about my procedure. My consultant/ surgeon Dr Zamani calmed any nerves I had by asking me which music I would like in surgery and the anaesthetists assistant chatted to me about my upcoming holiday …. When I woke they looked after me very well, offering me some lunch and a drink and after a rest and checking on me before my discharge, explaining in detail my aftercare, reassuring me I could call for any advise I needed, my nurse escorted me from the clinic to my Husband’s waiting car. Today I returned to have my stitches removed and met by a lovely nurse called Vicky at the desk, who chatted all the time she removed them to distract me and I was in and out within 10mins, which was very impressive as I needed to leave London early for travel. I would definitely recommend The Cadogan Clinic to friends and family.
22 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for taking the time to share such a detailed and kind review, Sara. We’re delighted to hear that your experience, from your surgery through to stitch removal, felt so calm, well supported and reassuring. It’s lovely to know our nursing team, Dr Zamani and the wider theatre staff helped put you at ease and looked after you so well at every stage. We’ll be sure to pass on your kind words to Vicki and the team. Wishing you a smooth recovery and a wonderful upcoming holiday, and thank you for recommending The Cadogan Clinic.
Best wishes,
The Cadogan Clinic Team
Definitely go see Mr Jacques
Mr Jacques is brilliant, prior to having the procedure I spent years researching surgeons to decide who to go with and I am so happy I chose who I did, he is highly skilled, professional, collaborative, warm and honest.
All my questions have been personally answered by him at every turn pre and post op.
When working on the morph he took the time to explain what would and would not be realistic and suit my face and why which was incredibly helpful.
Recovery was an absolute breeze with the clinic providing everything I could need for aftercare.
22 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for sharing this thoughtful feedback, Jennifer. We’re really pleased to hear how positive your experience has been and how confident and supported you felt throughout your journey with Mr Jacques. Taking the time to explain options clearly and set realistic expectations is so important, and it’s wonderful to know this made a real difference for you. We’re also glad your recovery has gone smoothly and that our aftercare team could support you along the way.
Best wishes,
The Cadogan Clinic Team
Outstanding care and an incredible result
I had a truly excellent experience at The Cadogan Clinic. Mr William van Niekerk is an outstanding surgeon and the result he delivered has honestly exceeded my expectations — I didn’t think it could be this good. I’m extremely grateful.
From the very first consultation through to aftercare, everything was handled with professionalism and real kindness. Many thanks as well to the whole medical team who looked after me under Mr van Niekerk. I feel important in every interaction with the clinic, which is absolutely amazing.
A special mention to Iva, who took such good care of me and made me feel comfortable, reassured and supported.
And a heartfelt thank you to Emily, who has been with me on this journey for the past three years while I took my time and finally made the decision to go ahead with surgery. Her patience, calm guidance and support meant so much.
9 December 2025
Unprompted review
Reply from Cadogan Clinic
Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear how positive your experience has been and how pleased you are with your results - that really means a great deal to us.
Mr Van Niekerk and the whole team will be so pleased to know you felt genuinely cared for and supported throughout, and your kind words about Iva and Emily will certainly be passed on. Supporting patients properly, especially over a longer journey like yours, is something we take great pride in.
Thank you again for trusting us with your care - it’s been a pleasure to look after you.
Best wishes,
The Cadogan Clinic Team
Dr Alexandro Paolino
Dr. Paolino as always was extremely detailed and careful with looking at my skin . She devoted considerable attention to one or two areas which will necessitate further treatment but carefully and systematically looked at all my skin.
Dr. Paolino explains things very clearly and unambiguously and has a wonderful caring and sympathetic manner . This , superimposed on her excellent knowledge and lovely environment in the Cadogan Clinic to be examined in , makes her the absolute “ go to dermatological consultant “ . Absolutely faultless : 100/100.
19 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for such a generous and thoughtful review, Nigel. We’re delighted to hear how highly you rate Dr Paolino’s care and attention - her thorough, methodical approach and clear explanations are exactly what we strive for, and it’s lovely to know this made you feel so well looked after.
We’re also pleased that the clinic environment added to your experience, and your kind words will certainly be shared with Dr Paolino and the wider team.
Thank you again for your trust and recommendation - it truly means a lot.
Best wishes,
The Cadogan Clinic Team
Always a pleasant experience
Always a pleasant experience! The reception staff are polite and helpful and my consultant Elizabeth Hawkes is kind, interested and professional, I really appreciate her expert advice and clear explanations.
19 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for your lovely feedback, Caroline. We’re really pleased to hear that you consistently have a positive experience with us. Ms Hawkes will be delighted to know how much you value her expertise, clear explanations and caring approach, and we’re glad our reception team made you feel welcome too.
We truly appreciate your continued trust in the clinic.
Best wishes,
The Cadogan Clinic Team
Excellent medical care.
14 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for your kind words - we’re delighted to hear you received excellent care.
Best wishes,
The Cadogan Clinic Team
Amazing unrushed consultation
I have just had a consultation regarding cellulaze . My experience was amazing and I was given so much information , along with all my questions being answered . I was told realistic expectations and alternative treatments that would work better or would not work . I was listened to and understood how self conscious I am about the cellulite on my legs .
15 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for sharing your experience. We’re really pleased to hear that your consultation was such a positive one and that you felt listened to and understood. Being given clear, honest information and realistic expectations is so important, and we’re glad you felt supported in discussing something so personal. It’s lovely to know all your questions were answered and that alternative options were explained openly and thoughtfully.
Best wishes,
The Cadogan Clinic Team
My experience at cadogan clinic was…
My experience at cadogan clinic was fantastic.My consultation with will Sakarbi was very thorough and he made me feel at ease.From walking through the doors of the clinic every member of staff were lovely and friendly.Especially Sara who kept me up to date with everything from travel to the surgery.On the day of the surgery wills team in theatre were amazing .I would definitely recommend cadogan clinic 5 stars from me
6 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for your lovely review, Nicola. We’re thrilled to hear that you had such a positive experience with Mr Sarakbi and the whole team. It’s great to know you felt at ease throughout, from your consultation right through to surgery day, and that Sara and the theatre team helped make everything run smoothly.
We really appreciate your recommendation and kind words.
Best wishes,
The Cadogan Clinic Team
This was my first consultation with Dr…
This was my first consultation with Dr Anton, who was highly professional, and very helpful and informative; I was very comfortable with her diagnosis, and her proposed way forward.
8 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for sharing your experience. We’re delighted to hear that your first consultation with Dr Anton was such a positive one, and that you felt comfortable and confident with her diagnosis and recommended plan. We’ll be sure to pass on your kind feedback to her.
Best wishes,
The Cadogan Clinic Team
Highly Recommend
I did my research beforehand, and Cadogan Clinic and Dr Garrick Georgeu really lived up to my expectations. The consultation process I found to be through and professional, answered all of my questions and made me feel comfortable. Once i’d settled on the surgical plan, the process was efficient and clear communication in the lead up to surgery. On the day of surgery, the process ran smoothly, any nerves assuaged by the competent staff, and the intake was efficient. I am now 4 weeks post op (tummy tuck & breast uplift) and pleased with the result i can see so far as well as the post op nurse appointments and advice. Would highly recommend Dr Georgeu and the Team (such as Tess) at Cadogan Clinic
6 December 2025
Unprompted review
Reply from Cadogan Clinic
Thank you very much for sharing your experience and for taking the time to leave such a detailed review, Rhiannon. We’re delighted to hear that your research led you to Cadogan Clinic and that Mr Georgeu and the team met your expectations. It’s great to know you felt comfortable and well informed throughout the consultation process, supported by clear communication, and reassured by the team on the day of surgery. We’re especially pleased to hear you’re happy with your results so far and have found the post-operative care and advice helpful. Your kind recommendation means a great deal, and we’ll be sure to pass your feedback on to Mr Georgeu, Tess, and the wider team.
Best wishes,
The Cadogan Clinic Team
Excellent Care
I went to Dr Tan for mole removal and a skin check. He was very thoughtful and thorough with his care and did a wonderful job.
10 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for sharing your experience, Will. We’re so pleased to hear that Dr Tan provided thoughtful, thorough care and that you were happy with the outcome of your mole removal and skin check. Your feedback is greatly appreciated and will be passed on to him.
Best wishes,
The Cadogan Clinic Team
I had a very good experience at the…
I had a very good experience at the clinic. I was well taken care of and given a thorough consultation. Everything went well and all my concerns were taken into consideration and advised upon sufficiently. I am very grateful & excited!
9 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you for sharing your experience! We’re delighted to hear that you felt well cared for and that your consultation addressed all your concerns. Your kind words mean a lot to the team.
Best wishes,
The Cadogan Clinic Team
Dr Sheth is brilliant
ALL my experiences over several years at the Cadogan Clinic have been amazing with
Dr. Nisith Sheth
Dermatologist and Dermatological Surgeon
Great treatment and great experience
I am in safe and knowledgable and professional hands with a kind and caring approach.
Dr Sheth was recommended to me by my GP and I am truly grateful.
5 January 2026
Unprompted review
Reply from Cadogan Clinic
Thank you so much for your wonderful feedback, Nour! We’re thrilled to hear that Dr Sheth and the team have consistently provided you with such excellent care over the years. It’s always our aim to make patients feel safe, supported, and well-informed.
Best wishes,
The Cadogan Clinic Team
The team were friendly and attentive
The team were friendly and attentive. The nursing team and anaesthetists made me feel very comfortable, and kept me well informed throughout the process, and recovery, including my follow-up appointments. Rachel was the nurse who completed my follow up appointments, she was wonderful. She answered all of questions thoroughly, and put me at ease. A great experience, and I am very grateful!
5 December 2025
Unprompted review
Reply from Cadogan Clinic
Thank you so much for taking the time to share such a kind and thoughtful review, Indigo. We’re delighted to hear that you felt comfortable, well informed, and supported throughout your journey with us, from your procedure through to recovery and follow-up.
It’s especially lovely to hear your feedback about Rachel and the wider nursing and anaesthetic teams - we’ll be sure to pass on your kind words to them. Providing attentive, reassuring care is extremely important to us, and we’re so pleased this came across in your experience.
Thank you again for your trust and for choosing The Cadogan Clinic.
Best wishes,
The Cadogan Clinic Team
I had My first ever cosmetic surgery at…
I had My first ever cosmetic surgery at Cadogan Clinic as at first I was nervous, I met really good people very welcoming, Lucy Connolly Surgical Sales Advisor she was the first person I talk to she’s so good very well communicated friendly thank you Lucy.
Dr Yasser Daib was my surgeon he is very professional he explained everything very well. I had done vaginoplasty my surgery was smooth and painless today I had my 2week check up everything turn out as planned, I’m glad I choose Dr Yasser Diab and I’m so thankful for his kind and profession.
How do I forget the beautiful caring nurses they make sure I had the best experience while with them made sure I eat drink checking on me all the time I never met nurses more caring Iva the Bulgarian nurse thank you so much ☺️ I wish you be my nurse my next time.♥️
Wishing everyone happy new year.🥰
18 December 2025
Unprompted review
Reply from Cadogan Clinic
Thank you so much for sharing your experience and for trusting Cadogan Clinic with your first cosmetic surgery. We understand how nerve-wracking that decision can be, so we’re truly delighted to hear that our team helped put you at ease from the very beginning.
It’s wonderful to read your kind words about Lucy - we’ll be sure to pass on your thanks to her. We’re also so pleased that Mr Diab was able to guide you through the process with such clarity and professionalism, and that your surgery and recovery have gone smoothly so far.
Your appreciation for our nursing team means a great deal to us. Providing attentive, compassionate care is at the heart of what we do, and we’re thrilled that Iva and the rest of the team helped make your stay such a positive experience.
Thank you again for taking the time to leave such thoughtful feedback, and we wish you a very happy new year and continued well-being.
Best wishes,
The Cadogan Clinic Team
I am a doctor from UK and was looking…
I am a doctor from UK and was looking for cosmetic surgery training in liposuction, I had the training with them which was amazing hands on i learnt a lot.
31 December 2025
Unprompted review
Reply from Cadogan Clinic
Thank you for your kind feedback, Mariem. We’re delighted to hear that you found the liposuction training so valuable and that the hands-on experience met your expectations. It’s always rewarding to support fellow clinicians in developing their skills, and we’re pleased the programme helped you gain confidence and practical insight. Thank you for choosing to train with us.
Best wishes,
The Cadogan Clinic Team
I went to discuss less invasive…
I went to discuss less invasive facelift surgery and placed a deposit to go ahead. However, after chatting to a lady 5 weeks before my surgery was due, who had the same surgery I changed my mind. It put me off completely as she was in significant pain and regretted the surgery and felt it looked unnatural and tight even though the skin was 'younger' looking. I decided on less invasive treatments but was not offered any of my deposit back which I felt very unfair in the circumstances and no compromise was offered at all. I was told if I changed my mind on having surgery that was the only way to get the cash value back. Think very carefully before going ahead with even less invasive surgery operations, it can never be undone! Perhaps it's better to look older and attractive than younger and unnatural.
12 December 2025
Unprompted review
Reply from Cadogan Clinic
Thank you for taking the time to share your feedback. We’re very sorry to hear that this was your experience and that you were left feeling disappointed and unhappy with how matters were handled.
We completely understand that deciding to proceed with surgery is a significant and very personal decision, and it’s not uncommon for patients to reassess their options as they learn more. We’re sorry that you felt a compromise was not explored with you and that this added to your frustration.
We would like to reassure you that the relevant manager has been made aware of your review and will be in touch directly to discuss your concerns further and review the situation in more detail.
Thank you again for bringing this to our attention.
Best wishes,
The Cadogan Clinic Team
Reply from Cadogan Clinic
Thank you for your kind words, Robert. We’re delighted that you found the care diligent, experienced and authoritative, and we really appreciate you taking the time to share your feedback.
Best wishes,
The Cadogan Clinic Team
Another 5 star visit to Elizabeth…
Another 5 star visit to Elizabeth Hawkes at The Cadogan Clinic. Thank you
18 December 2025
Unprompted review
Reply from Cadogan Clinic
Thank you so much for your continued support and kind words. We’re delighted to hear you had another great visit with Ms Hawkes and really appreciate you taking the time to share your feedback.
Best wishes,
The Cadogan Clinic Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.