Cadogan Clinic Reviews 

1,642
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptional, personalized care provided by knowledgeable medical professionals and supportive nursing teams, which consistently helps put patients completely at ease during visits. People also deeply appreciate the thorough consultations, efficient appointment scheduling, and the consistently warm, welcoming environment experienced throughout the facility. Some reviewers were not happy with unprofessional behavior, dismissive attitudes, and poor communication from certain administrative staff members. Additionally, a few individuals experienced challenges regarding medical communication, responses, or pre-operative instructions.

What people talk about most

Staff

Users describe positive interactions with staff, noting that the medical team and surgeons are professional,... See more

Service

Customers had positive experiences with service, frequently highlighting the professional and reassuring care... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting how reviewers felt fully... See more

User experience

Consumers find user experience to be exceptionally positive, frequently highlighting supportive staff, clear... See more

Quality

Clients share positive opinions on quality, frequently praising the outstanding surgical outcomes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am three months post back liposuction at the Cadogan Clinic with Mr. Omar Tillo and I am extremely happy with the result. Mr. Tillo has been caring and informative about the whole process, with... See more

Company replied

Rated 5 out of 5 stars

I had the most wonderful welcoming experience at the clinic. They really made me feel at ease. I had breast augmentation. All of the staff were amazing so kind , caring and went above and beyond. I wo... See more

Company replied

Rated 5 out of 5 stars

After having to wait for operation on nhs and not knowing when the operation would take place, I have approached Cadogan Clinic. MOHs surgery has been done by dr Sheth. He is a true expert in his fiel... See more

Company replied

Rated 5 out of 5 stars

I spent some time checking via the internet as to the best surgeon for this treatment in the UK and Miss Hawkes name came up frequently.Very personable,professional and experienced- she does 6-7 of t... See more

Company replied


Company details

  1. Plastic surgery clinic
  2. Cosmetics Industry
  3. Dermatologist
  4. Private hospital
  5. Skin care clinic
  6. Surgical Clinic

Written by the company

The Cadogan Clinic is an award-winning private, CQC-regulated plastic surgery and dermatology hospital located in Chelsea, London. Founded in 2004 by Mr. Bryan Mayou, the consultant plastic surgeon who pioneered liposuction in the UK, the Clinic serves over 30,000 patients annually as a multidisciplinary centre of excellence for plastic surgery, dermatology, and skin cancer treatment. Operating from its flagship facility at Sloane Street, the clinic is recognised for its faculty of over 100 GMC-registered consultants and its pioneering role in day-case surgical safety and innovation. The Cadogan Clinic’s leadership is rated ‘Outstanding’ by the CQC, and 100% of our surgical patients would recommend Cadogan Clinic to their family and friends.

Written by the company

Patient First
- Above all else, we put the patient first. - Our staff are passionate about providing world-class patient care. - Our communication is approachable, impartial and honest, so that our patients are informed and reassured. - We only offer day surgery, reducing the impact on our patients’ lives. - Medically, we are able to answer patients needs in a variety of different ways, surgical and non-surgical, according to patient preference and best practice. - Our patients are given options. They have choice.
Pioneering practice
- We practice at the vanguard of clinical medicine. - Our consultants are meticulous about technical approach and methodology. We’re dedicated to and focused on what we do. Ours is a centre for serious medicine. - We constantly challenge the status quo. We’re thought leaders within our industry, releasing regular papers on the refinement and advancement of techniques and treatments. - We foster a collegiate atmosphere at the clinic, supporting an environment of knowledge sharing and collaboration between our consultants.
Exceptional Professionals
- Our clinic is only as strong as the people who work in it. - From our experienced nursing and management team to the very best surgeons, our people are the embodiment of our outstanding reputation. - Our specialists are recognised and respected within the industry as leading experts across a broad range of medical fields and disciplines. - We’re rigorous with screening and staff selection. We only invite proven, talented consultants to practice at our clinic. - We celebrate enquiring minds and educated hands.
Always independent
- Ours is an independently owned and run clinic, built from the ground up on the guiding principles and passion of our founders. - We believe that private practice delivers the highest quality procedures, and a better patient experience. - With greater control and autonomy, we are able to operate with more safeguards, state-of-the-art facilities and higher expectations than the public sector. - Our size and set-up allow us to be nimble and responsive.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,642)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding care and an incredible result

I had a truly excellent experience at The Cadogan Clinic. Mr William van Niekerk is an outstanding surgeon and the result he delivered has honestly exceeded my expectations — I didn’t think it could be this good. I’m extremely grateful.

From the very first consultation through to aftercare, everything was handled with professionalism and real kindness. Many thanks as well to the whole medical team who looked after me under Mr van Niekerk. I feel important in every interaction with the clinic, which is absolutely amazing.

A special mention to Iva, who took such good care of me and made me feel comfortable, reassured and supported.

And a heartfelt thank you to Emily, who has been with me on this journey for the past three years while I took my time and finally made the decision to go ahead with surgery. Her patience, calm guidance and support meant so much.

9 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear how positive your experience has been and how pleased you are with your results - that really means a great deal to us.

Mr Van Niekerk and the whole team will be so pleased to know you felt genuinely cared for and supported throughout, and your kind words about Iva and Emily will certainly be passed on. Supporting patients properly, especially over a longer journey like yours, is something we take great pride in.

Thank you again for trusting us with your care - it’s been a pleasure to look after you.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Alexandro Paolino

Dr. Paolino as always was extremely detailed and careful with looking at my skin . She devoted considerable attention to one or two areas which will necessitate further treatment but carefully and systematically looked at all my skin.
Dr. Paolino explains things very clearly and unambiguously and has a wonderful caring and sympathetic manner . This , superimposed on her excellent knowledge and lovely environment in the Cadogan Clinic to be examined in , makes her the absolute “ go to dermatological consultant “ . Absolutely faultless : 100/100.

19 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for such a generous and thoughtful review, Nigel. We’re delighted to hear how highly you rate Dr Paolino’s care and attention - her thorough, methodical approach and clear explanations are exactly what we strive for, and it’s lovely to know this made you feel so well looked after.

We’re also pleased that the clinic environment added to your experience, and your kind words will certainly be shared with Dr Paolino and the wider team.

Thank you again for your trust and recommendation - it truly means a lot.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Always a pleasant experience

Always a pleasant experience! The reception staff are polite and helpful and my consultant Elizabeth Hawkes is kind, interested and professional, I really appreciate her expert advice and clear explanations.

19 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your lovely feedback, Caroline. We’re really pleased to hear that you consistently have a positive experience with us. Ms Hawkes will be delighted to know how much you value her expertise, clear explanations and caring approach, and we’re glad our reception team made you feel welcome too.

We truly appreciate your continued trust in the clinic.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent medical care.

14 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your kind words - we’re delighted to hear you received excellent care.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Amazing unrushed consultation

I have just had a consultation regarding cellulaze . My experience was amazing and I was given so much information , along with all my questions being answered . I was told realistic expectations and alternative treatments that would work better or would not work . I was listened to and understood how self conscious I am about the cellulite on my legs .

15 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience. We’re really pleased to hear that your consultation was such a positive one and that you felt listened to and understood. Being given clear, honest information and realistic expectations is so important, and we’re glad you felt supported in discussing something so personal. It’s lovely to know all your questions were answered and that alternative options were explained openly and thoughtfully.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

My experience at cadogan clinic was…

My experience at cadogan clinic was fantastic.My consultation with will Sakarbi was very thorough and he made me feel at ease.From walking through the doors of the clinic every member of staff were lovely and friendly.Especially Sara who kept me up to date with everything from travel to the surgery.On the day of the surgery wills team in theatre were amazing .I would definitely recommend cadogan clinic 5 stars from me

6 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your lovely review, Nicola. We’re thrilled to hear that you had such a positive experience with Mr Sarakbi and the whole team. It’s great to know you felt at ease throughout, from your consultation right through to surgery day, and that Sara and the theatre team helped make everything run smoothly.

We really appreciate your recommendation and kind words.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

This was my first consultation with Dr…

This was my first consultation with Dr Anton, who was highly professional, and very helpful and informative; I was very comfortable with her diagnosis, and her proposed way forward.

8 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience. We’re delighted to hear that your first consultation with Dr Anton was such a positive one, and that you felt comfortable and confident with her diagnosis and recommended plan. We’ll be sure to pass on your kind feedback to her.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Highly Recommend

I did my research beforehand, and Cadogan Clinic and Dr Garrick Georgeu really lived up to my expectations. The consultation process I found to be through and professional, answered all of my questions and made me feel comfortable. Once i’d settled on the surgical plan, the process was efficient and clear communication in the lead up to surgery. On the day of surgery, the process ran smoothly, any nerves assuaged by the competent staff, and the intake was efficient. I am now 4 weeks post op (tummy tuck & breast uplift) and pleased with the result i can see so far as well as the post op nurse appointments and advice. Would highly recommend Dr Georgeu and the Team (such as Tess) at Cadogan Clinic

6 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you very much for sharing your experience and for taking the time to leave such a detailed review, Rhiannon. We’re delighted to hear that your research led you to Cadogan Clinic and that Mr Georgeu and the team met your expectations. It’s great to know you felt comfortable and well informed throughout the consultation process, supported by clear communication, and reassured by the team on the day of surgery. We’re especially pleased to hear you’re happy with your results so far and have found the post-operative care and advice helpful. Your kind recommendation means a great deal, and we’ll be sure to pass your feedback on to Mr Georgeu, Tess, and the wider team.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent Care

I went to Dr Tan for mole removal and a skin check. He was very thoughtful and thorough with his care and did a wonderful job.

10 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience, Will. We’re so pleased to hear that Dr Tan provided thoughtful, thorough care and that you were happy with the outcome of your mole removal and skin check. Your feedback is greatly appreciated and will be passed on to him.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Sheth is brilliant


ALL my experiences over several years at the Cadogan Clinic have been amazing with
Dr. Nisith Sheth
Dermatologist and Dermatological Surgeon

Great treatment and great experience
I am in safe and knowledgable and professional hands with a kind and caring approach.

Dr Sheth was recommended to me by my GP and I am truly grateful.

5 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your wonderful feedback, Nour! We’re thrilled to hear that Dr Sheth and the team have consistently provided you with such excellent care over the years. It’s always our aim to make patients feel safe, supported, and well-informed.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

The team were friendly and attentive

The team were friendly and attentive. The nursing team and anaesthetists made me feel very comfortable, and kept me well informed throughout the process, and recovery, including my follow-up appointments. Rachel was the nurse who completed my follow up appointments, she was wonderful. She answered all of questions thoroughly, and put me at ease. A great experience, and I am very grateful!

5 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for taking the time to share such a kind and thoughtful review, Indigo. We’re delighted to hear that you felt comfortable, well informed, and supported throughout your journey with us, from your procedure through to recovery and follow-up.

It’s especially lovely to hear your feedback about Rachel and the wider nursing and anaesthetic teams - we’ll be sure to pass on your kind words to them. Providing attentive, reassuring care is extremely important to us, and we’re so pleased this came across in your experience.

Thank you again for your trust and for choosing The Cadogan Clinic.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I had My first ever cosmetic surgery at…

I had My first ever cosmetic surgery at Cadogan Clinic as at first I was nervous, I met really good people very welcoming, Lucy Connolly Surgical Sales Advisor she was the first person I talk to she’s so good very well communicated friendly thank you Lucy.
Dr Yasser Daib was my surgeon he is very professional he explained everything very well. I had done vaginoplasty my surgery was smooth and painless today I had my 2week check up everything turn out as planned, I’m glad I choose Dr Yasser Diab and I’m so thankful for his kind and profession.

How do I forget the beautiful caring nurses they make sure I had the best experience while with them made sure I eat drink checking on me all the time I never met nurses more caring Iva the Bulgarian nurse thank you so much ☺️ I wish you be my nurse my next time.♥️

Wishing everyone happy new year.🥰

18 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience and for trusting Cadogan Clinic with your first cosmetic surgery. We understand how nerve-wracking that decision can be, so we’re truly delighted to hear that our team helped put you at ease from the very beginning.

It’s wonderful to read your kind words about Lucy - we’ll be sure to pass on your thanks to her. We’re also so pleased that Mr Diab was able to guide you through the process with such clarity and professionalism, and that your surgery and recovery have gone smoothly so far.

Your appreciation for our nursing team means a great deal to us. Providing attentive, compassionate care is at the heart of what we do, and we’re thrilled that Iva and the rest of the team helped make your stay such a positive experience.

Thank you again for taking the time to leave such thoughtful feedback, and we wish you a very happy new year and continued well-being.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I am a doctor from UK and was looking…

I am a doctor from UK and was looking for cosmetic surgery training in liposuction, I had the training with them which was amazing hands on i learnt a lot.

31 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback, Mariem. We’re delighted to hear that you found the liposuction training so valuable and that the hands-on experience met your expectations. It’s always rewarding to support fellow clinicians in developing their skills, and we’re pleased the programme helped you gain confidence and practical insight. Thank you for choosing to train with us.

Best wishes,
The Cadogan Clinic Team

Rated 1 out of 5 stars

I went to discuss less invasive…

I went to discuss less invasive facelift surgery and placed a deposit to go ahead. However, after chatting to a lady 5 weeks before my surgery was due, who had the same surgery I changed my mind. It put me off completely as she was in significant pain and regretted the surgery and felt it looked unnatural and tight even though the skin was 'younger' looking. I decided on less invasive treatments but was not offered any of my deposit back which I felt very unfair in the circumstances and no compromise was offered at all. I was told if I changed my mind on having surgery that was the only way to get the cash value back. Think very carefully before going ahead with even less invasive surgery operations, it can never be undone! Perhaps it's better to look older and attractive than younger and unnatural.

12 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you for taking the time to share your feedback. We’re very sorry to hear that this was your experience and that you were left feeling disappointed and unhappy with how matters were handled.

We completely understand that deciding to proceed with surgery is a significant and very personal decision, and it’s not uncommon for patients to reassess their options as they learn more. We’re sorry that you felt a compromise was not explored with you and that this added to your frustration.

We would like to reassure you that the relevant manager has been made aware of your review and will be in touch directly to discuss your concerns further and review the situation in more detail.

Thank you again for bringing this to our attention.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Diligent

Diligent, experienced, authoritative

19 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind words, Robert. We’re delighted that you found the care diligent, experienced and authoritative, and we really appreciate you taking the time to share your feedback.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Another 5 star visit to Elizabeth…

Another 5 star visit to Elizabeth Hawkes at The Cadogan Clinic. Thank you

18 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your continued support and kind words. We’re delighted to hear you had another great visit with Ms Hawkes and really appreciate you taking the time to share your feedback.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Absolutely lovely clinic

Absolutely lovely clinic - beautifully designed with such a calm, relaxing atmosphere. It’s a perfect setting for skincare treatments, and the doctor was professional, caring, and very knowledgeable, which made me feel completely comfortable. I would definitely recommend this clinic!

16 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your lovely review, Natsha. We’re really pleased to hear that you enjoyed the calm, welcoming atmosphere of the clinic and felt comfortable and well looked after during your visit. It’s great to know our team’s professionalism and care made such a positive impression.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Ben Miranda is a very nice person

Dr Ben Miranda is a very nice person he makes me feel very confident to talk about myself and give you times to speak

13 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback, Cunegonde. We’re delighted to hear that Dr Ben Miranda made you feel comfortable and confident during your appointment, and that you felt listened to and given time to speak. Creating a supportive, respectful environment is so important, and we’re pleased this was your experience.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Great experience with the Cadogan

The communication with this clinic is great, they are prompt with their correspondence and helpful. Consultations have been arranged with ease and actions followed up easily and without effort on the patients part. Mr Hagen Schumacher was understanding throughout consultation and carefully listened to patient concerns, advising - but not pushing - any recommendations on to you.

5 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you for taking the time to share this - it’s really lovely to hear how smooth and supportive your experience has been so far.

We’re delighted that you’ve found our communication clear and prompt, and that arranging your consultations felt easy and stress-free. It’s great to know Mr Schumacher made you feel understood and well-guided without any pressure; that’s exactly the kind of experience we want our patients to have.

We’re here for anything you need as you continue your journey.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Breast augmentation with Mr Van Niekerk

had my breast augmentation with Mr. William Van Niekerk, and I honestly couldn’t have asked for a better experience from start to finish. The staff were amazing right from my very first interaction -warm, supportive and incredibly professional. On the day of my surgery, I felt completely safe and cared for by everyone around me. The nurses were especially wonderful; they were so reassuring and genuinely kind.

During my recovery, the nursing team continued to check in on me, which made such a difference. Their follow-up calls helped me feel supported every step of the way.

Mr. Van Niekerk himself is truly exceptional. His attention to detail is unmatched, and he always prioritised safety above everything else. He listened carefully to my goals and any concerns I had, and he was very honest and realistic in helping me understand what to expect. I really appreciated how well he managed my expectations while still delivering exactly what I hoped for.

I’m now 4 months post-op and couldn’t be happier with the outcome. I absolutely love my boobs - they look so natural, and the result is even better than I imagined. I’m incredibly grateful to Mr. Van Niekerk. They are all amazing, and I would recommend them without hesitation.

19 August 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for taking the time to share such a thoughtful review. We’re delighted to hear how smooth and supportive your experience was throughout your journey with us.

It’s wonderful to know that our team - from the reception staff to the nursing team - helped you feel reassured and well cared for at every stage. The nurses will be especially pleased to hear how much their kindness and follow-up meant to you.

We’re also thrilled that you felt in such safe hands with Mr Van Niekerk. His honest, detailed approach and focus on achieving natural results are exactly what we aim for, and it’s fantastic to hear how happy you are with your outcome four months on.

Thank you again for the warm recommendation - we truly appreciate it.

Best wishes,
The Cadogan Clinic Team

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