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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people find the service easy to use, appreciating its ability to automate scheduling and integrate with other calendars, which saves them time and effort. Customers often highlight its effectiveness for one-on-one meetings and its flexibility in managing availability. The booking process is generally seen as straightforward for clients, making it easier for them to schedule appointments. However, some people were dissatisfied with the customer service, describing it as unhelpful and unresponsive to issues. There are also concerns about the website and user experience, with some finding the interface confusing, not intuitive, or experiencing issues with syncing and notifications. A few other people also felt that the service is cumbersome for team meetings or specific regional bookings, like those in the UK, where it reportedly provides incorrect time slots.

What people talk about most

User experience

Consumers find user experience to be ambiguous. Many reviewers express frustration, citing difficulties with... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers appreciate its convenience,... See more

Website

Users describe ambiguous interactions with the website. Many customers appreciate the platform's ease of use,... See more

Customer service

People report negative experiences with customer service. Many reviewers express frustration with unhelpful... See more

Service

Customers had ambiguous experiences with service. Many reviewers expressed strong dissatisfaction, citing a... See more

Based on these reviews

Rated 3 out of 5 stars

Calendly is easy to use, but it isn't compatible with Apple Calendar. If you can fix that, it would be a GREAT app. But it is forcing me to consider consolidating everything into Google Calendar, whic... See more

Rated 3 out of 5 stars

I’ve got no experience with it as a consumer hence why the fair 3 stars rather than 1. But anytime I book a meeting with anyone who is using Calendly for their diary, I get absolutely bombarded with h... See more

Rated 3 out of 5 stars

Really do not like the new format. Can't access details as quickly as I used to by having contact info on one tab, and then description on another tab, and I can't find past appointments as I have nee... See more

Rated 4 out of 5 stars

Fantastic for letting clients set up meetings with me individually, has really taken a load off our team who used to have to do this. Very cumbersome for meetings with more than me on our company s... See more


Company details

  1. Software company

Written by the company

Calendly is the scheduling automation platform that helps individuals, teams, and businesses book meetings without the back-and-forth emails. From client appointments to team syncs and interviews, Calendly streamlines the process with smart availability, automated reminders, and integrations with popular calendars, video tools, and CRMs. It’s built to save time, reduce no-shows, and create a smoother experience for everyone involved. Sign up for Calendly for free—no credit card required.


Contact info

3.0

Average

TrustScore 3 out of 5

469 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy set-up

Easy set-up. Customer ease in scheduling. Ability to reschedule or cancel specific events or occurrences.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Simplify your Scheduling Process

Calendly is a game-changer for scheduling! It streamlines appointment booking with a user-friendly interface, eliminating the back-and-forth of scheduling emails.
The integration with my calendars makes it seamless and manageable. I love its customization, allowing for different meeting types, availability settings, and automated reminders.
Calendly saves me time and keeps everything organized. Highly recommended for anyone looking to simplify their scheduling process!

12 March 2025
Unprompted review
Rated 3 out of 5 stars

My Calendly Review

I love Calendly when it is set up for me. I do NOT find it user friendly at all, which embarrasses me, as I always have to ask for help when dates change every month. Step by step instructions would be appreciated by those of us who are not very tech savvy.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Everyone should use Calendly

It's hard to understand why not everyone uses Calendly. I cannot imagine having an efficient work life without it. As a solopreneur and an educator, I use it to allow my coaching clients to schedule our sessions at a time that works for both of us, and my students can also find times that work well for me and do not conflict with their other studies.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

The software works

The software works, it isn't too complex to navigate, and the price is fair. What else would I want/need? I now have Calendly embedded into my website and pinned to one of my chats on WhatsApp, so I can easily send the link for someone to log in and make the appointment.

12 March 2025
Unprompted review
Rated 4 out of 5 stars

I love Calendly, despite a couple drawbacks

I love Calendly! It has helped me so much organizing and scheduling meetings! It is simple to use for my clients and simple for me to setup. I like how you can personalize the scheduling pages with the company logo and my picture. But I do wish you were able to customize it a bit more (i.e. color, theming), but that is certainly not a make or break. There are two big drawbacks: one, I wish you were more free to customize event types (and have more options). For example, a group event type can only have one meeting location, unlike a one-on-one where you can have multiple. That makes no sense and is frustrating. Second, a yearly subscription is not cheap (though I am thankful for the non-profit discount), especially when I don’t use many of the features like payment (but I could use the routing feature, but I’d have to pay even more.) However, overall, I love Calendly and it is very helpful to me, and I definitely recommend it!!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Great app to be honest

Great app to be honest! I'm considering paying for the app. Right now I'm on the free tier which work great for many needs, but I believe it can be worth to pay because it really made my life easier. As a scholar and faculty member I need to schedule multiple meetings in one single week.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

I greatly enjoy this tool and would not want to do business without it.

It's an accessible and easy to use platform. It eliminates too much back forth trying to line up a meeting / connection time. In the past I've had 6 emails at times to achieve this simple goal. No longer! Everyone finds a time that works for them and now my calendar and meeting / connection times are more consistent. The platform offers nice prompts and communication for all parties. There are lots of custom settings for personalization and calendar integrations across other platforms. I greatly enjoy this tool and would not want to do business without it.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Free and Easy

Simple to use and the free has enough functions to it. The platform cuts down on the number of back and forth emails when trying to set up a meeting. Calendly was a game changer!

12 March 2025
Unprompted review
Rated 4 out of 5 stars

Calendly makes it easy

Calendly allows people to easily book a meeting with me and I can limit it to 1 meeting type per day. With the workflows I can send emails: a booking confirmation email with FAQs, reminder one week prior to meeting and a link to my presentation the day of the meeting.

11 March 2025
Unprompted review

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