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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people find the service easy to use, appreciating its ability to automate scheduling and integrate with other calendars, which saves them time and effort. Customers often highlight its effectiveness for one-on-one meetings and its flexibility in managing availability. The booking process is generally seen as straightforward for clients, making it easier for them to schedule appointments. However, some people were dissatisfied with the customer service, describing it as unhelpful and unresponsive to issues. There are also concerns about the website and user experience, with some finding the interface confusing, not intuitive, or experiencing issues with syncing and notifications. A few other people also felt that the service is cumbersome for team meetings or specific regional bookings, like those in the UK, where it reportedly provides incorrect time slots.

What people talk about most

User experience

Consumers find user experience to be ambiguous. Many reviewers express frustration, citing difficulties with... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers appreciate its convenience,... See more

Website

Users describe ambiguous interactions with the website. Many customers appreciate the platform's ease of use,... See more

Customer service

People report negative experiences with customer service. Many reviewers express frustration with unhelpful... See more

Service

Customers had ambiguous experiences with service. Many reviewers expressed strong dissatisfaction, citing a... See more

Based on these reviews

Rated 3 out of 5 stars

Calendly is easy to use, but it isn't compatible with Apple Calendar. If you can fix that, it would be a GREAT app. But it is forcing me to consider consolidating everything into Google Calendar, whic... See more

Rated 3 out of 5 stars

I’ve got no experience with it as a consumer hence why the fair 3 stars rather than 1. But anytime I book a meeting with anyone who is using Calendly for their diary, I get absolutely bombarded with h... See more

Rated 3 out of 5 stars

Really do not like the new format. Can't access details as quickly as I used to by having contact info on one tab, and then description on another tab, and I can't find past appointments as I have nee... See more

Rated 4 out of 5 stars

Fantastic for letting clients set up meetings with me individually, has really taken a load off our team who used to have to do this. Very cumbersome for meetings with more than me on our company s... See more


Company details

  1. Software company

Written by the company

Calendly is the scheduling automation platform that helps individuals, teams, and businesses book meetings without the back-and-forth emails. From client appointments to team syncs and interviews, Calendly streamlines the process with smart availability, automated reminders, and integrations with popular calendars, video tools, and CRMs. It’s built to save time, reduce no-shows, and create a smoother experience for everyone involved. Sign up for Calendly for free—no credit card required.


Contact info

3.0

Average

TrustScore 3 out of 5

469 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Using Calendly in outreach messages

I use Calendly when I outreach to new candidates. I am in a different time zone to the candidates I am meeting with, so I rely on Calendly to save the back and forth of aligning times that work for both of us. I appreciate that I can create multiple meeting types, so I send out links with a title related to the jobs I am hiring for. It allows me to focus on the actual calls and not organizing them.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant experience

Been using Calendly for quite some time to automate scheduling for my consultation sessions with my students. Love that I don't have to manage this manually. Set the date and time range, hook it up to Google Meet or Zoom, Calendly will handle the rest.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Critical for my Virtual business

Critical for my Virtual business

The fact that I can have different sessions for different purposes (services), have seamless integration with Zoom and have an App (allowing me to for instance cancel a meeting if I am unavailable), means that Calendly is simply an integral part of my business.

I have looked at other solutions, but will stay with Calendly.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

A polyvalent and flexible scheduling tool

Calendly is my go-to scheduling tool, which I've stuck with for years already! As a busy consultant, Calendly's various scheduling options allow me to manage my client meetings, prospecting calls, and networking opportunities without spending hours on my calendar.

The tool is constantly updated and improved, and new features such as meeting time polls and better manageability of meeting limits are a couple of recent developments I've particularly appreciated. Calendly's templates are fully customisable, visually pleasing and easy to use.

I recommend Calendly for anyone spending a lot of time in calls and meetings - and wanting to focus their time on delivering value, not managing logistics.

13 March 2025
Unprompted review
Rated 4 out of 5 stars

Great app

Great app, works well for me. Slow synchronization with my Google calendar is the only thing I don't like.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Calendly is fantastic for scheduling…

Calendly is fantastic for scheduling appointments! The automated notifications have been a lifesaver with clients. It would be great if they offered more localized pricing for India, similar to how Canva does. It would definitely boost adoption here!

13 March 2025
Unprompted review
Rated 3 out of 5 stars

Needs coupon codes

We like scheduling meetings with Calendly, but setting paid appointments is challenging. There's no way to offer a coupon code or discount without duplicating events, which is incredibly inefficient and creates infinite work. We use workarounds, but none of them are great.

12 March 2025
Unprompted review
Rated 3 out of 5 stars

Availability downgrade

I don't like having only one availability calendar. I use a US availability for multiple events, AU availability for multiple events and UK availability for multiple events. Now I have to adjust every individual event which is annoying.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Calendly makes scheduling SO EASY

Calendly makes scheduling SO EASY!

I have been using Calendly for years and recently upgraded to a Basic plan, I see huge value as it helps me schedule all my events seamlessly and also reminds participants about upcoming calls

It has reduced no shows and also gives me more time to focus on actual work rather than back end things!

13 March 2025
Unprompted review
Rated 1 out of 5 stars

They don't listen to feedback

They don't listen to feedback. If a team of sales people want to use a single event, there's no way to max 4 appointments per person for the event.

For example, once a person gets 4 appointments booked for the day for this event type, it should not allow them to book a 5th appointment, and the calendar should adjust to only reflect availability of the next 3 people. Right now one person could get booked 10 appointments, and another could get booked 2, even if you try to set the max to 4 per person per day.

This would make our lives so much better but they don't care to implement.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Do not torture yourself and get Calendly!

I am a tax consultant and I see clients by appointment only. I used to pencil my tax appointments manually and did this for years. It was a torture....year after year! I had to wait for the client to reply to my text, email, or phone call to inform them of my availability. And then I was introduced to Calendly!! I have freed up so much time to focus on what I love to do more and Calendly does the rest for me. What I love even more is that my clients are forwarding my links to their family members and friends to set up their appointments. It's a win win for me. It is very user-friendly....THANK YOU CALENDLY!!!!

15 January 2025
Unprompted review

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