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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people find the service easy to use, appreciating its ability to automate scheduling and integrate with other calendars, which saves them time and effort. Customers often highlight its effectiveness for one-on-one meetings and its flexibility in managing availability. The booking process is generally seen as straightforward for clients, making it easier for them to schedule appointments. However, some people were dissatisfied with the customer service, describing it as unhelpful and unresponsive to issues. There are also concerns about the website and user experience, with some finding the interface confusing, not intuitive, or experiencing issues with syncing and notifications. A few other people also felt that the service is cumbersome for team meetings or specific regional bookings, like those in the UK, where it reportedly provides incorrect time slots.

What people talk about most

User experience

Consumers find user experience to be ambiguous. Many reviewers express frustration, citing difficulties with... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers appreciate its convenience,... See more

Website

Users describe ambiguous interactions with the website. Many customers appreciate the platform's ease of use,... See more

Customer service

People report negative experiences with customer service. Many reviewers express frustration with unhelpful... See more

Service

Customers had ambiguous experiences with service. Many reviewers expressed strong dissatisfaction, citing a... See more

Based on these reviews

Rated 3 out of 5 stars

Calendly is easy to use, but it isn't compatible with Apple Calendar. If you can fix that, it would be a GREAT app. But it is forcing me to consider consolidating everything into Google Calendar, whic... See more

Rated 3 out of 5 stars

I’ve got no experience with it as a consumer hence why the fair 3 stars rather than 1. But anytime I book a meeting with anyone who is using Calendly for their diary, I get absolutely bombarded with h... See more

Rated 3 out of 5 stars

Really do not like the new format. Can't access details as quickly as I used to by having contact info on one tab, and then description on another tab, and I can't find past appointments as I have nee... See more

Rated 4 out of 5 stars

Fantastic for letting clients set up meetings with me individually, has really taken a load off our team who used to have to do this. Very cumbersome for meetings with more than me on our company s... See more


Company details

  1. Software company

Written by the company

Calendly is the scheduling automation platform that helps individuals, teams, and businesses book meetings without the back-and-forth emails. From client appointments to team syncs and interviews, Calendly streamlines the process with smart availability, automated reminders, and integrations with popular calendars, video tools, and CRMs. It’s built to save time, reduce no-shows, and create a smoother experience for everyone involved. Sign up for Calendly for free—no credit card required.


Contact info

3.0

Average

TrustScore 3 out of 5

469 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Fantastic for letting clients set up…

Fantastic for letting clients set up meetings with me individually, has really taken a load off our team who used to have to do this.

Very cumbersome for meetings with more than me on our company side. The setup of all the different combos of people and meeting lengths has been more than we can do and we don't end up using Calendly for this, yet. And lots of our meetings involve more than 1 of our people, so it's a big limitation.

8 May 2025
Unprompted review
Rated 4 out of 5 stars

I do like the integration features with…

I do like the integration features with Zoom and Gmail. One thing i did notice, when you reschedule a meeting notice the clients phone number does not automatically poplulate after you select a new date and time. Outside of that, I love it. The workflows are great to setup.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Time Saver

I have enjoyed the ease of Calendly. It has been simple and user friendly. I have my link all over the place and I have people sign up for consultations regularly without having to check in with me about my open spots. Huge time saver.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

I love the ease of use. It is very helpful with scheduling all of my training times at the beginning of each month

9 May 2025
Unprompted review
Rated 5 out of 5 stars

A scheduler that grows with your business

5 and a half years ago, an off hand comment by a stranger led me to Calendly, and boy did it tick all the boxes! It shocked me how much of a fit it was for my business and was exactly the type of scheduling solution I was looking for.
It has evolved into so much more over the years and of all the things I love about it, I think top of that list is the responsiveness of the support team and the developers. I've been here long enough to see many of my requests become features and that is not something I'll ever take for granted.

I've been an evangelist from day one - but I'm still waiting on that affiliate program guys ;-)

9 May 2025
Unprompted review
Rated 5 out of 5 stars

So unbelievable …

Ok so I've been using calendly for 3 yrs now. To be honest, I don't know what I would have done without it. It has really made my consulting business take off and be profitable 📈 through easy payment acceptance through PayPal.
The new updates and features are getting better and better. Keep up the amazing work Calendly Team. 🙏🏿💪🏿🏁🏃🏿📈‼️

8 May 2025
Unprompted review
Rated 5 out of 5 stars

I love it

I love it. Everything is quite easy to set it up and the workflow are good. My only issue is the sync with Outlook Calendar. It could be security reasons but I am not able to sync it with my outlook. So I have to have a workaround through google calendar and then import the csv file...

9 May 2025
Unprompted review
Rated 5 out of 5 stars

I love using Calendly

I love using Calendly. I am a High School Counselor. Parents and students need an easy way to be able to make an appointment with me. Calendly interfaces with my own calendar and only gives appointment times that are not already filled. I've been using it for 2 years. It only took a short while to set up my work hours, and I placed the link in the signature of my email. I don't have to block off time in Calendly. As long a I block it off on my calendar, a person can't make an appointment during that time. When people make appointments, they will show up on my Google calendar. It shows their email address, so if iI have to reschedule, I can easily do that.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

A great tool for booking calls

Calendly has made my research calls so simple, and I love that the free option is good enough to use for consistent bookings. I will though upgrade once business is booming, to get the extras and make the most of all it has to offer. My only ask is that you create an easier and more attractive integration into Wix websites please - apart from that couldn't be happier :)

9 May 2025
Unprompted review
Rated 2 out of 5 stars

I'm not loving it

I'm not loving it. My clients are using the tool to schedule with me, but they are not receiving the invitation. Sometimes, I receive it, and sometimes, I don't. This is causing a lot of confusion and frustration for them and me.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

The pricing is affordable

The pricing is affordable. It’s made running my business easier and more efficient. I love that it is Black owned and African man owned. No issues at all. I use it every day.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Timesaver

Calendly saves me a lot of time and trouble since I don't need to coordinate times to meet. People appreciate being able to see my availability and setting up their own meeting time and format.

8 May 2025
Unprompted review

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