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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people find the service easy to use, appreciating its ability to automate scheduling and integrate with other calendars, which saves them time and effort. Customers often highlight its effectiveness for one-on-one meetings and its flexibility in managing availability. The booking process is generally seen as straightforward for clients, making it easier for them to schedule appointments. However, some people were dissatisfied with the customer service, describing it as unhelpful and unresponsive to issues. There are also concerns about the website and user experience, with some finding the interface confusing, not intuitive, or experiencing issues with syncing and notifications. A few other people also felt that the service is cumbersome for team meetings or specific regional bookings, like those in the UK, where it reportedly provides incorrect time slots.

What people talk about most

User experience

Consumers find user experience to be ambiguous. Many reviewers express frustration, citing difficulties with... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers appreciate its convenience,... See more

Website

Users describe ambiguous interactions with the website. Many customers appreciate the platform's ease of use,... See more

Customer service

People report negative experiences with customer service. Many reviewers express frustration with unhelpful... See more

Service

Customers had ambiguous experiences with service. Many reviewers expressed strong dissatisfaction, citing a... See more

Based on these reviews

Rated 3 out of 5 stars

Calendly is easy to use, but it isn't compatible with Apple Calendar. If you can fix that, it would be a GREAT app. But it is forcing me to consider consolidating everything into Google Calendar, whic... See more

Rated 3 out of 5 stars

I’ve got no experience with it as a consumer hence why the fair 3 stars rather than 1. But anytime I book a meeting with anyone who is using Calendly for their diary, I get absolutely bombarded with h... See more

Rated 3 out of 5 stars

Really do not like the new format. Can't access details as quickly as I used to by having contact info on one tab, and then description on another tab, and I can't find past appointments as I have nee... See more

Rated 4 out of 5 stars

Fantastic for letting clients set up meetings with me individually, has really taken a load off our team who used to have to do this. Very cumbersome for meetings with more than me on our company s... See more


Company details

  1. Software company

Written by the company

Calendly is the scheduling automation platform that helps individuals, teams, and businesses book meetings without the back-and-forth emails. From client appointments to team syncs and interviews, Calendly streamlines the process with smart availability, automated reminders, and integrations with popular calendars, video tools, and CRMs. It’s built to save time, reduce no-shows, and create a smoother experience for everyone involved. Sign up for Calendly for free—no credit card required.


Contact info

3.0

Average

TrustScore 3 out of 5

469 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Time and Sanity Saver

I was skeptical when I originally signed up for Calendly but now I can't imagine doing business in multiple time zones without it!
Saves so many email back and forths!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Major ease of use and excellent value

Calendly is easy to use for me and my clients. It automates the process and lets clients select what best fits their schedule, populates my calendar, email notifies me, collects questions requested of clients for meeting prep and sends them messages with the info they need, and my thanks!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Calendly: A Game-Changer for Scheduling

Calendly has become an indispensable tool for me. The user-friendliness is truly impressive - not just for myself, but also for the people I schedule appointments with. They all respond enthusiastically to how simple the process is.
Creating different types of appointments is effortless, and the flexibility the system offers is exactly what I need. No more hassle with back-and-forth emails about availability. Calendly takes that work off my hands and makes the scheduling process efficient and professional. Highly recommended for anyone who regularly needs to schedule appointments!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Calendly provides excellence in performance

I have used Calendly in my business for many years. It provides easy to use and professional performance in allowing my clients from around the world to schedule a personal or group meeting with me. The reminders and follow ups are excellent along with the integration with my online calendars.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

8+ Years of Reliability and So Easy to Use

I've been using Calendly since 2017 as a solopreneur and love it! Anytime I've been tempted to look at another scheduler software, they just don't compare to the beautiful interface and ease of use, plus I really appreciate being able to set my availability differently based on event type. Highly recommend!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Calendly is a game changer

Calendly is a game changer! It does the work for me in terms of setting up all of my meetings and phone calls. It's like having a personal assistant! I love it and can never be without it now!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Time Saver!

Calendly frees up my time and my clients time by allowing them to easily book, cancel, update sessions based on my availability. My spiritual direction, supervision & education practice is 100% virtual so I love the ease of having Zoom links automatically generated for each booking.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Flexibility and Integrations!

They offer both a free plan and a paid plan. I go back and for the between both depending on my business needs. I love how it integrates with calendars and payment processing as well as SMS reminders and Zoom meetings. This is one of the best tools I use to meet my customers for the first time.

8 May 2025
Unprompted review
Rated 4 out of 5 stars

Great app

Great app,

Needs an automation setup that doesnt schedule meetings based on a specific form input choice.

That would help me filter out bad leads so much more effectively.

8 May 2025
Unprompted review

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