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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people find the service easy to use, appreciating its ability to automate scheduling and integrate with other calendars, which saves them time and effort. Customers often highlight its effectiveness for one-on-one meetings and its flexibility in managing availability. The booking process is generally seen as straightforward for clients, making it easier for them to schedule appointments. However, some people were dissatisfied with the customer service, describing it as unhelpful and unresponsive to issues. There are also concerns about the website and user experience, with some finding the interface confusing, not intuitive, or experiencing issues with syncing and notifications. A few other people also felt that the service is cumbersome for team meetings or specific regional bookings, like those in the UK, where it reportedly provides incorrect time slots.

What people talk about most

User experience

Consumers find user experience to be ambiguous. Many reviewers express frustration, citing difficulties with... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers appreciate its convenience,... See more

Website

Users describe ambiguous interactions with the website. Many customers appreciate the platform's ease of use,... See more

Customer service

People report negative experiences with customer service. Many reviewers express frustration with unhelpful... See more

Service

Customers had ambiguous experiences with service. Many reviewers expressed strong dissatisfaction, citing a... See more

Based on these reviews

Rated 3 out of 5 stars

Calendly is easy to use, but it isn't compatible with Apple Calendar. If you can fix that, it would be a GREAT app. But it is forcing me to consider consolidating everything into Google Calendar, whic... See more

Rated 3 out of 5 stars

I’ve got no experience with it as a consumer hence why the fair 3 stars rather than 1. But anytime I book a meeting with anyone who is using Calendly for their diary, I get absolutely bombarded with h... See more

Rated 3 out of 5 stars

Really do not like the new format. Can't access details as quickly as I used to by having contact info on one tab, and then description on another tab, and I can't find past appointments as I have nee... See more

Rated 4 out of 5 stars

Fantastic for letting clients set up meetings with me individually, has really taken a load off our team who used to have to do this. Very cumbersome for meetings with more than me on our company s... See more


Company details

  1. Software company

Written by the company

Calendly is the scheduling automation platform that helps individuals, teams, and businesses book meetings without the back-and-forth emails. From client appointments to team syncs and interviews, Calendly streamlines the process with smart availability, automated reminders, and integrations with popular calendars, video tools, and CRMs. It’s built to save time, reduce no-shows, and create a smoother experience for everyone involved. Sign up for Calendly for free—no credit card required.


Contact info

3.0

Average

TrustScore 3 out of 5

469 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It has been happening couple of months…

It has been happening couple of months already. I am in CET time zone, all my client are, but when I schedule 9:30 am call, their invitation says 4:30. It wasnt problem before. Another issue..I have preset time meeting for 50 minutes, still the same meeting is scheduled only for 30 mins.

The app is getting worse, I am seriously thinking to switch to another one.

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating New UI

Frustrating New UI – A Step Backwards!

I’ve been using Calendly for a long time, but the recent UI changes are a huge downgrade. The new design limits the viewing space, making it incredibly difficult to review and correct scheduling details. I’ve already made errors because I couldn’t see all the necessary information at once.

Additionally, there are way too many extra clicks to perform simple tasks that were previously seamless. Instead of improving efficiency, these changes have made scheduling more frustrating and error-prone. Please bring back a more user-friendly design!

17 March 2025
Unprompted review
Rated 5 out of 5 stars

It makes so easy to schedule calls

It makes so easy to schedule calls! I love the workflows the UI is very intuitive, both for the hosts and the invitees. I love that the links for the calls are not too long

17 March 2025
Unprompted review
Rated 5 out of 5 stars

A critical part of our business toolset

We use Calendly to manage bookings between our clients and our consultants (e.g. for workshops or skills assessments), and of course for sales, recruitment, and other types of bookings. The simple booking experience makes this easy for our clients, and the great reporting/integration options lets us access the data we need quickly to keep our team on track. The time and stress saved by being able to trust Calendly as our booking tool makes it one of our most important tools.

1 March 2025
Unprompted review
Rated 4 out of 5 stars

Please return the calendar view on the App

It would have been a 5 but the recent changes on the App which removes the ability to view the calender limits my enjoyability of use. As a visual person I would love to see if I have blocked out dates correctly. Without this functionality, I use my website now to look.it would be great if this was put back.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Calendly is a life and time saver

Calendly is a life and time saver. I loathe going back and forth over email about availability. It makes my work life so much easier and gives my meeting attendees to pick THEIR best date/time based off my calendar.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Saves so much time!!

Saves so much time and effort in booking appointments with my clients and prospects.

easy to use, lots of options... highly recommend

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Invaluable tool for any service provider

Invaluable tool for my team to keep my calendar busy. The smart phone App is great, makes it effortless to text a calendar link on-the-go to clients requesting a consultation. Effortless for clients to coordinate with their availability and to reschedule if the need arises. Great resource for relaying important information and links to clients who look to schedule appointments.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Smart Girl Stories loves Calendly!

Hannah and I love using the platform. It's especially helpful for Hannah since she's in high school, and she needs to manage her meetings after school. It's also a funny upsell as it reminds people that our founder...is a sophomore:-)

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Calendly is AWESOME!

Calendly is AWESOME!! It makes scheduling meetings for my clients really simple and straightforward, allowing clients to schedule their own meetings and reschedule as needed, all within the confines of when I'm available and want to take meetings. It's very easy to set up and customize multiple meeting links for various meeting types, durations, etc. each with it's own schedule of availability. I can't imagine trying to live without it!

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Five Years of Satisfaction!

I've relied on Calendly for about five years now to manage my calendar and set appointments with recruited candidates. I can't imagine going back to the five email rounds of "does this time still work?" My only complaint about Calendly is that I didn't know about it years earlier!

13 March 2025
Unprompted review

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