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CallIndia.com Reviews 677

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 3 out of 5 stars

Mostly works fine. Inexpensive pricing. Some things to improve - 1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens. 2. Sometime receiver g... See more

Company replied

Rated 4 out of 5 stars

I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why? I got the following response through email from the custo... See more

Company replied

Rated 4 out of 5 stars

Call India is very good and affordable service. Before this service I was using vonage service which is little expensive. I have not faced any issues so far since I started using this service. They h... See more

Rated 3 out of 5 stars

I’m using CallIndia service since 2016 but from last few months mobile app is troubling a lot. I’m unable to make a call from CallIndia mobile app even though I have strong WiFi connectivity and mob... See more

Company replied

Company details

  1. Electronics & Technology

About CallIndia.com

Written by the company

CallIndia.com is a platform dedicated to Indian immigrants all over the world, and supported by a team with over 13 years experience in long-distance telecommunications. Indians abroad have several calling options: calls with or without Internet connection, and several calling plans to choose from. The service was set in 2017, after 13+ years of experience in the ethnic calling market. The main focus is to offer the lowest cost on calls to India and other destinations, at the highest quality, and finally bringing Indians together, regardless of their location.

For more info, visit the website:

Written by the company

Unlimited calls to India with the best calling plans

100% Quality Guarantee | Pay less, talk more

We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

3.5

Average

TrustScore 3.5 out of 5

677 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Some time your call quality is very…

Some time your call quality is very very poor. and i have to call you guy, and i have sent you an e mail on 19th of June 2021 that you guys have charged me for 6 month but i have never authorized to auto charge, thats why sent you an email but till today no response of my emal at all.

25 June 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

We checked your account with us, but we never received any email from you. You were automatically charged for your plan because this is how the product works, it is a subscription that is automatically renewed every 6 months. If you wish to stop the automatic renewal, you can cancel the plan in your account and you'll still be able to use your current minutes until December.

Your CallIndia team

Rated 1 out of 5 stars

I am not happy with the call india app

I am not happy with the call india app. Its not working properly. I am using the toll free number.

Please try to improve the app.

14 June 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for reporting your issue to us! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

Your CallIndia team

Rated 5 out of 5 stars

Great service

Great service. Always connected when I needed to call and was crystal clear. Would definitely recommend this service.

2 June 2021
Rated 3 out of 5 stars

Call quality some time drops but other…

Call quality some time drops but other it is good and economical

26 May 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 4 out of 5 stars

I Recommend

Very few problems while using the app for example call sometimes can’t connect but other than that the app is great!

24 May 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 2 out of 5 stars
CallIndia.com logo

Reply from CallIndia.com

Dear customer,

Thank you so much for taking the time to review our service. We'd love to know how we can improve.
Also, please note that In order to ensure the highest app call quality, you need to go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Thank you once again for using CallIndia.com!

Rated 4 out of 5 stars

I am a existing customer and didn't get…

I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why?

I got the following response through email from the customer support team:
"We checked your account and we see that you are on the monthly plan where you pay $59.94 for six months".

Doesn't make sense to me.

After that, I have commented with them several times, but no response.

Helpless customer

Thank you for your clarification through Trustpilot.
There is one suggestion, please improve/train your customer care services department. They are the backbone of your successful business strategy.

2 May 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for reporting your issue to us!
Please note that the price that the customers are seeing on the website depends on the location from which they access the site and it represents in fact the same price, the only difference is the currency.
By looking closely at your account, we can see that you were charged the correct amount for your plan: CAD$59.94. The price your mentioned $41.94 is expressed in USD.

Sorry for the confusion,
CallIndia.com

Rated 3 out of 5 stars

It's work okay but sometimes the call…

It's work okay but sometimes the call didn't go through. We have to keep trying several times. Sometimes voice clarity not that there. The Call network needs more bandwidth and more clarity in voice quality.

19 April 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

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