Mostly works fine. Inexpensive pricing. Some things to improve - 1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens. 2. Sometime receiver g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why? I got the following response through email from the custo... See more
Company replied
Call India is very good and affordable service. Before this service I was using vonage service which is little expensive. I have not faced any issues so far since I started using this service. They h... See more
I’m using CallIndia service since 2016 but from last few months mobile app is troubling a lot. I’m unable to make a call from CallIndia mobile app even though I have strong WiFi connectivity and mob... See more
Company replied
Company details
About CallIndia.com
Written by the company
CallIndia.com is a platform dedicated to Indian immigrants all over the world, and supported by a team with over 13 years experience in long-distance telecommunications. Indians abroad have several calling options: calls with or without Internet connection, and several calling plans to choose from. The service was set in 2017, after 13+ years of experience in the ethnic calling market. The main focus is to offer the lowest cost on calls to India and other destinations, at the highest quality, and finally bringing Indians together, regardless of their location.
For more info, visit the website:
For more info, visit the website:
Written by the company
Unlimited calls to India with the best calling plans
100% Quality Guarantee | Pay less, talk more
We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Contact info
4780 Ashford Dunwoody Rd, Suite A 236, 30338, Atlanta GA, United States
- customerservice@callindia.com
- callindia.com
3.5
Average
677 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CallIndia.com
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
Reply from CallIndia.com
Hello,
Thank you for your feedback! We do have a live Customer Support team that is available 24/7. You can contact them here https://callindia.com/contact by leaving a message or by clicking Company Info, if you wish to give them a call.
In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
Very very good service
15 April 2021
Great service !
11 April 2021
Great
It's a great calling to India, clear voice, uninterrupted calling and most of all its affordable
Overall great experience.
9 April 2021
Very good service.
5 April 2021
Service need to improve
Service need to improve. My second number still not working. Couple time been complained. Not resolving yet
29 March 2021
Reply from CallIndia.com
Hello,
Our agents have tried to get back at you multiple times via email and phone calls, but they never received an answer from you. Please check your inbox or spam mail and get back to them.
Your CallIndia team
Very satisfied overall.
27 March 2021
Great service for the price.
Great service for the price. Using the service more than a year and had no issues so far. Continue your wonderful service with same quality @CallIndia.
26 March 2021
Very good Quality and reasonable price.
19 March 2021
30 days of use - so far good
I ditched my Vonage for this service- so far I am using it for a month and the voice quality is good. I do have connectivity issues in my iOS app. However, when a email is sent to tech support received prompt response with guidelines. The team should focus on connection issues. (connecting.....I've uninstall and re install the app very frequently.
12 March 2021
One of the worst phone services in this…
One of the worst phone services in this digital age. I have to call many times to get connected, and it disconnects when the other end picks up the phone. It had been excellent service until the middle of 2020. Now became the worst
11 March 2021
Reply from CallIndia.com
Hello,
Thank you for reporting your issue to us. In order to improve the quality of your calls in the future, please use the star rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls.
Your CallIndia team
poor call quality and connection
9 March 2021
Reply from CallIndia.com
Hello,
Thank you for your feedback. In order to improve the quality of your calls in the future, please use the star rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls.
Your CallIndia team
The service was great for 2 months in…
The service was great for 2 months in the beginning of my subscription last year and then it deteriorated. I found call drops and poor connectivity to be my biggest issue with CallIndia.
8 March 2021
Reply from CallIndia.com
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
Reply from CallIndia.com
Hello,
Please contact our support team and provide as many details as you can. Our developers will investigate and help you to fix any issues. Please note that if the app works normally using cellular data but not on WiFi, there can be something wrong with the configuration of your network. Did you try to connect to other networks?
Your CallIndia team
It hangs the call after every 20 min
4 March 2021
Reply from CallIndia.com
Hello,
Thank you for your feedback! We can assure you that the system is not meant to interrupt your calls after 20 minutes, there are no glitches on our part, and we actually can't see any calls that lasted 20 minutes in your account.
In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.
Your CallIndia team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.