Easy to use website, product received within week of order. Used size guide which gave me Medium, front mask fits fine but ear loops little too big so occasionally slips.. Have noticed improvemen... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have always found Cambridge masks to be very good and prompt service. However I find that people, including a family member, find it harder to get XL masks. If they are lucky enough to get one then... See more
Company replied
The company, price, shipping, etc. are all great but the masks are terrible. They're too large for the indicated sizes and VERY hard to breathe in. The inhalation resistance is far too high to be us... See more
Company replied
The mask did help with my hayfever last weekend. However, it doesn’t fit as well as I had hoped. The ear loops are quite long and it doesn’t fit over the nose as well as I expected.
Company details
- #4 of 7 best companies in Medical technology manufacturer
Written by the company
Cambridge Mask™ is a fashion friendly pollution solution developed using military grade technology. The range of fun and friendly patterns come in sizes and styles to suit the whole family. The PRO masks last for 3-6 months, making them a highly cost effective longer-term solution. The BASIC masks perfectly fit for the warm environment.
Contact info
Unit 179, 23 King Street, CB1 1AH, Cambridge, United Kingdom
- +44 (0) 1223 968 898
- info@cambridgemask.com
- cambridgemask.com
4.3
Excellent
4K reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best masks ever
Having cystic fibrosis I feel more comfortable wearing a mask in crowded settings and Cambridge masks are by far the most comfortable masks I have ever found. My sister also wears one regularly as she lives with me and doesn’t want to bring viruses home with me being more susceptible to them
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Valerie,
Thank you so much for your kind words.
We're honored that you’ve chosen our masks to help protect your health, especially while living with cystic fibrosis. It’s wonderful to hear that both you and your sister find them comfortable and reliable in keeping you safe, that’s exactly what we strive for.
Your support means the world to us, and we're so glad our masks can offer some peace of mind for you and your family.
Warmest wishes,
The Cambridge Mask Co. Team
We started with these masks about 6 years ago
We started with these masks about 6 or 7 years ago, to help with forest fires smoke. Luckily, we had them already when covid hit. We still use them when we are around others, and only have gotten covid once, and only half of us got the flu. They rock!
3 April 2024
Unprompted review
Reply from Cambridge Mask Co.
Hi Stephen,
Thank you for your fantastic review.
It’s great to hear you've been using our masks for so many years, from wildfire smoke to navigating the pandemic. We’re so glad they’ve helped keep you and your family protected through it all.
Your support means a lot to us, and we're thrilled to hear our masks are still serving you well. They rock — and so do you.
Warm regards,
The Cambridge Mask Co. Team
I wear these masks because I'm…
I wear these masks because I'm immunocompromised. They help a lot with both illnesses and pollutants. Plus they are stylish and comfortable. I've bought new masks every year for 8 years now.
18 April 2024
Unprompted review
Reply from Cambridge Mask Co.
Hi Faith,
Thank you so much for your continued support over the past eight years. It means the world to us. We're so glad to hear that our masks have helped protect you from both illnesses and pollutants, while also keeping things stylish and comfortable.
We're honored to be part of your everyday protection and appreciate your trust in our brand.
Best regards,
The Cambridge Mask Co. Team
Excellent product
Excellent product, amazing customer service. I have been wearing Cambridge masks daily for 5 years. I love the safety for myself and my loved ones.
28 February 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Christie,
Thank you for your wonderful review and for being a loyal customer over the past five years.
We're so glad to hear our masks have provided a sense of safety for you and your loved ones, and it’s lovely to know you’ve had a positive experience with our customer service, too.
We appreciate your ongoing support.
Best regards,
The Cambridge Mask Co. Team
Stop winter bugs and stinky busses
Love these masks, I have asthma and before covid used to get chest infections at least once every year. These kept me safe through covid and help me to avoid illness during flu season. Comfy, pretty and reliable delivery. (Bonus; they keep my nose safe when busses are crowded and sticky)
1 September 2024
Unprompted review
Reply from Cambridge Mask Co.
Hi Louise,
Thank you so much for your kind review.
We're thrilled to hear that our masks have helped protect your health, especially with asthma and during flu season, and even made crowded buses a bit more bearable.
It's great to know you're finding them comfy, pretty, and reliable all around.
We really appreciate your support and are so glad our masks have made a difference for you.
Warm wishes,
The Cambridge Mask Co. Team
Comfortable masks
I love wearing my Cambridge mask because I know it helps keep me and my family safe. They are the most comfortable masks I have found. I'm so glad we found out about them before the pandemic.
30 March 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Aimei,
Thank you for your lovely review.
We're so glad to hear that our masks have helped keep you and your family safe and that you find them the most comfortable out there.
It means a lot to know you discovered us even before the pandemic and have continued to trust our products since.
We truly appreciate your support.
Best regards,
The Cambridge Mask Co. Team
I love how comfortable Cambridge masks…
I love how comfortable Cambridge masks are! I love that they keep me safe. I have a primary immunodeficiency and rely on Cambridge.
18 January 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Jackie,
Thank you so much for your kind words.
We’re honored to be part of your everyday protection, especially as someone with a primary immunodeficiency. It means a lot to know you find our masks both comfortable and reliable, that’s exactly what we aim for.
We’re grateful for your trust and continued support.
Best wishes,
The Cambridge Mask Co. Team
Wonderful for alltergies
I love that the masks are washasble and reusable. Sizing was a little difficult, masks were smaller than expected. Shipping was very fast.
1 March 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi there,
Thank you for your review.
We're so glad to hear you’re enjoying the washable, reusable design and that the masks have helped with allergies.
We appreciate your feedback on sizing. We’re always working to improve, and your input helps us do just that. Great to hear your order arrived quickly, too.
Best regards,
The Cambridge Mask Co. Team
Best masks around
I have used Cambridge masks all through covid and still use them when out and about and I still wear to hospital appointments
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Jacqueline,
Thank you so much for your kind review.
We're honored to have supported you through the COVID pandemic and glad to hear you still rely on our masks for everyday outings and hospital visits. Your continued trust truly means a lot to us.
Wishing you all the best,
The Cambridge Mask Co. Team
As a respiratory therapist
As a respiratory therapist, I recognize the need for quality n-95 masks. When I bought my first one (close 7 or 8 years ago) I actually twsted it under the same fit/function test that we used for hospital issued n-95 masks. It passed. I've used them ever since. I would recommend them to my copy it's and asthma patients, because aside from protecting against various seasonal colds, flu and covid, they also serve to warm and humidify the next incoming breath, which also helps reduce some of the exacerbation that come along with cold weather. I'd recommend them to anyone, especially since they're the ones I trust most for myself and my family.
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Tom,
Thank you so much for your incredible review; it truly means a lot coming from a respiratory therapist.
We're honored that you’ve trusted our masks for so many years, and that they met your professional fit and function standards. It's especially rewarding to hear you recommend them to your colleagues and patients for both protection and comfort, even in cold weather.
Your trust and support inspire us to keep delivering the highest quality we can for professionals like you and families everywhere.
Warmest regards,
The Cambridge Mask Co. Team
Not just against human respiratory infections…
I’m not just wearing these superb masks against potential human air-born infections, but also when among many animals - I’m a vet.
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Esther,
Thank you for your wonderful review.
We're pleased to hear our masks are supporting you not only in protecting against airborne infections but also in your work as a vet. It’s great to know they’re helping in both human and animal environments; that’s exactly the kind of versatility we aim for.
We appreciate the important work you do and your trust in our masks!
Warm regards,
The Cambridge Mask Co. Team
Great masks
Great masks. Comfortable to wear across an 8hr shift. Reasonable priced when on offer.
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Tom,
Thank you for the great review.
We're glad to hear you find our masks comfortable enough for long shifts and that you’ve been happy with the value, especially during offers. Your support means a lot to us!
Best regards,
The Cambridge Mask Co. Team
Soft: Just like I need!
I've been wearing Cambridge masks since 2021, and even chose my pink one to wear to Taylor Swift's Era's Tour! I can experience head & facial pain from masking, so Cambridge's adjustable, soft design allows me to enjoy public spaces much more safely for an extended period of time, in a way other masks simply don't I'm so appreciative of the unique qualities Cambridge brings to the table.
3 August 2024
Unprompted review
Reply from Cambridge Mask Co.
Hi Babs,
Thank you so much for your lovely review.
We’re thrilled to hear that our mask not only keeps you protected but also made it to the Eras Tour, in pink, no less! It means a lot to know that the soft, adjustable design helps you wear it comfortably for longer periods, especially given your sensitivity to other masks.
We truly appreciate your kind words and ongoing support, and we’re so glad Cambridge Mask can be part of your safe and stylish moments.
Warm wishes,
The Cambridge Mask Co. Team
Perfect mask
I usually get severe chest infections at some point in winter. I also had COVID which I blamed on air conditioning.
Since my last vaccination in November '23 I decided to wear a 'proper' mask when in public especially on transport.
Seems to have done the trick do far.
No infection 🤞 since October '24.
Bonus is no-one sits beside me till there's no choice. Haha
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Mr/Mrs Gray,
Thank you for your fantastic review.
We're pleased to hear that wearing your Cambridge mask has helped you stay infection-free, especially through the winter months and on public transport. It’s also great to know it’s giving you peace of mind.
Wishing you continued good health, and thanks again for your support.
Best regards,
The Cambridge Mask Co. Team
Excellent Masks with Frequent Sales
I have found this brand to be one of, if not the only comfortable, and effective masks for protecting myself and my family when we are out and about.
I have been using them for years, although I usually purchase during sales. I find that they are more than worth the cost.
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Zane,
Thank you so much for your kind words and continued support over the years.
We're thrilled to hear that our masks have been a reliable and comfortable choice for you and your family. It’s great to know you’ve been able to take advantage of our sales — and that you feel they’re worth it.
We appreciate your trust in our brand.
Best wishes,
The Cambridge Mask Co. Team
Dependable safety
Excellent alternative to single-use masks. Safe, well-constructed, reliable, and easy-care.
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi there,
Thank you for your great review.
We're glad to hear you find our masks a safe, reliable, and sustainable alternative to single-use options. It’s wonderful to know you’re happy with the quality and ease of care, too. We appreciate your support
Best wishes,
The Cambridge Mask Co. Team
These masks have been a lifesaver
These masks have been a lifesaver. My daughter has a fragrence allergy and with the masks, she's able to live life again. She can go to school and church without having reactions. Thanks so much Cambridge!
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Dan,
Thank you so much for your kind review.
We’re honored to hear that our masks have made such a positive impact on your daughter’s life. Knowing she can attend school and church comfortably again means the world to us; that’s exactly why we do what we do.
Wishing you and your family all the best, and thank you again for your support.
Best regards,
The Cambridge Mask Co. Team
Well worth the peace of mind
We've been using Cambridge masks since 2017, at first to avoid catching viruses on planes and to protect against wildfire smoke at times when that's been an issue here in California. We were happy to already have them when Covid started, and started wearing them whenever we were out and about indoors. We avoided catching it. They are comfortable, sturdy, washable and reusable for many months, and as fashionable as a mask probably could be. The peace of mind is well worth it.
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Laurel,
Thank you so much for your thoughtful review and for being with us since 2017.
We're glad to hear our masks have helped protect you and your family through everything from travel and wildfire smoke to the pandemic.
It's wonderful to know they've brought you peace of mind while being comfortable, long-lasting, and stylish too.
We appreciate your continued trust and support over the years.
Best wishes,
The Cambridge Mask Co. Team
Two thumbs up from an autistic person with allergies and likely MCAS
I have been using Cambridge Mask Co. masks for 5 years, since the very beginning of the pandemic here in Canada. I had actually been looking into them prior to then, because I suspect I have MCAS (and am awaiting assessment now), and I saw that a lot of folks in that community recommended these masks because of how good they are (they are N99 - not even just N95) and how comfortable to wear all day long (due to sensitivities to pretty much all environmental elements), while also looking really good. So I already knew where I wanted to order my masks from when the time came to start masking up (I did so before it was even recommended here, because I saw they were doing so in Asia).
I'm also autistic, with sensory issues, and several types of seasonal allergies, so I still frequently use my masks when I go out (there are a lot of older women who wear heavy perfume in my building; the parking garage has thick, black dust; the city has pollution; we now deal with wildfire "season" every year, etc.).
THESE MASKS ARE FANTASTIC. Highly recommend.
2 April 2025
Unprompted review
Reply from Cambridge Mask Co.
Hi Diane,
Thank you so much for sharing your experience in such detail. We’re honored to have supported you throughout the past five years. It means a great deal to know that our masks have provided comfort, protection, and peace of mind through everything from environmental sensitivities and allergies to perfume exposure and wildfire smoke.
We're especially grateful to hear they've met your needs as someone with sensory sensitivities and possible MCAS — and that you've found them comfortable enough to wear daily while still looking good. That balance is exactly what we strive to offer.
Your trust, insight, and recommendation mean the world to us. Thank you again for being part of the Cambridge Mask Co. community.
Warmest wishes,
The Cambridge Mask Co. Team
Excellent masks
Excellent masks! Been using them since 2020 and each purchase has been easy and fast delivery. Excellent customer service. Will continue to order and use Cambridge Masks indefinitely as we have family with health issues.
18 December 2024
Unprompted review
Reply from Cambridge Mask Co.
Hi Anna,
Thank you so much for your kind words and continued support since 2020.
We're pleased to hear that your experience with our products, delivery, and customer service has consistently been positive. It means a lot to know our masks are helping protect your family, especially with health concerns in mind.
We appreciate your loyalty and are honored to be part of your ongoing care.
Best wishes,
The Cambridge Mask Co. Team
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