We have had exceptional service from Camel Glass in Holsworthy. Such a prompt appointment to measure by Matt, followed by an incredibly quick turn around for the windows being ready for fitting.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing response from Camel Wadebridge to a very serious cry for help! Heavy sliding folding doors had become dislodged from their tracks and could no longer be closed. Close liaison between office an... See more
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Highly recommend Camel glass, fthe office staff made my idea a safe reality, with James the surveyor dealing with measurements and calculations. Jimmy and Glen efficiently fitted the glass , leaving... See more
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Excellent window putty and glass repairs to our listed building. Glass measures and cut perfectly to size offsite and installed expertly. Arrived bang on scheduled time and looked after the property w... See more
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Company details
- Window installation service
- Aluminum Window Manufacturer
- Door manufacturer
- Door supplier
- Glass & Mirror Shop
Written by the company
Camel Glass & Joinery is a premier provider of bespoke glass and joinery solutions, serving customers across Cornwall and Devon. With over 40 years of industry experience, we specialize in creating custom glass installations, high-quality joinery, and innovative architectural glazing for both residential and commercial projects. Our team of skilled craftsmen and dedicated professionals ensures that every project is completed to the highest standards of quality and precision. At Camel Glass, we pride ourselves on our commitment to customer satisfaction. From initial consultation to final installation, we work closely with our clients to understand their unique needs and deliver solutions that exceed expectations. Our wide range of services includes the design and installation of windows, doors, conservatories, glass balustrades, splashbacks, and more. Choose Camel Glass & Joinery for exceptional craftsmanship, personalized service, and stunning results that transform your spaces. Visit us at Camel Glass today to learn more.
Contact info
Trenant Industrial Estate, Wadebridge, Cornwall, PL27 6HB, wadebridge, United Kingdom
- 01208814581
- mroy@camelglass.co.uk
- camelglass.co.uk
4.8
Excellent
201 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A First class service provided by…
A First class service provided by Stuart and Tyce who fitted our new front door with professionalism from start to finish.
I would highly recommend the company
Thank you
11 May 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your kind review, Mr Jenkins. We’re so pleased to hear you were happy with the service and your new front door. Stuart and Tye take great pride in their work, so they’ll really appreciate your feedback.
Thank you for choosing Camel Glass and for the recommendation — it means a lot to the whole team.
Highly recommend
Had a couple of jobs done this year by camel glass new front door and a separate porch and door
we thought they were fantastic attention to detail was spot on very polite always kept everything clean and tidy.
would definitely highly recommend.
2 April 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your kind review and for choosing Camel Glass for both your new front door and porch installation. We’re delighted to hear you were pleased with the attention to detail and service from the team.
It’s great to know everything was kept clean and tidy throughout the installations, and we really appreciate your recommendation. We’ll be sure to pass your feedback on to the team involved.
Reply from Camel Glass & Joinery Ltd
Thank you for your review, Roslyn. We’re delighted to hear Tony provided such excellent service and that you found him fast, efficient and friendly.
We’ll be sure to pass your kind comments on to him. Thank you again for choosing Camel Glass.
Exceptional service !
We have had exceptional service from Camel Glass in Holsworthy.
Such a prompt appointment to measure by Matt, followed by an incredibly quick turn around for the windows being ready for fitting.
We then had Terry, Dave and Chris, who efficiently removed all the old windows, and had them all replaced in a day. They were super careful, and cleaned up beautifully afterwards.
Grateful thanks to the whole team.
30 April 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your wonderful review, Gretel. We’re delighted to hear you received exceptional service from our Holsworthy team from start to finish.
We’ll be sure to pass your kind comments on to Matt, Terry, Dave and Chris — they’ll really appreciate the feedback. It’s great to hear the installation went smoothly and that everything was completed efficiently and left clean and tidy afterwards.
Thank you again for choosing Camel Glass and for taking the time to share your experience.
Contacted business with numbers and…
Contacted business with numbers and size requirement for a job replacing 13 large windows. Emily was fantastic but let down severely by the support team who ignored her quote request. Even manager has failed to respond to the issue and have result in giving my business to East Devon Glazing, who have been beyond excellent at every level.
30 March 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Hi David,
Thank you for your feedback, and after reviewing this internally, we do accept that on this occasion we let you down with our communication and response times.
Your address details were provided, however due to delays internally while awaiting further information and during a period of staff illness, your enquiry was unfortunately not progressed as it should have been. We completely understand your frustration and apologise for the experience you received.
We are pleased to hear Emily made a positive impression initially, but appreciate the overall handling did not reflect the level of service we aim to provide. Your feedback has been discussed internally so we can learn from this and improve our processes moving forward.
Should you require anything further in the future, whether replacement glass units, mirrors, tabletops or shelving, please feel free to contact our Branch Manager directly at sknibbs@camelglass.co.uk and he will personally ensure you are looked after.
We wish you all the best with your project.
Kind Regards,
Camel Glass
Quality product and installation
Great installation service by Phill and Caine. They showed up on time, got on with the job, fitted the door quickly and properly and left my house tidy.
Nice door, good value.
Highly recommended
28 April 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your kind review.
We’re really pleased to hear you’re happy with both the door and the installation. Phill and Caine will appreciate the feedback — we’ll be sure to pass it on to them.
Great to know everything was completed efficiently and left clean and tidy.
Enjoy your new door, and thank you for recommending us!
Replacement bay window.
Replacement bay window in an old farmhouse.
Communication was good.
Measurements spot on, especially as the walls they were inserting the window into were - not plumb straight.
Staff and fitters, excellent and polite.
A cracked beading on the window was photographed and replaced promptly.
Two other jobs, concerning other suppliers' products were also rectified.
Very pleased, and would recommend.
16 April 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your review. We’re really pleased to hear you were happy with the service from start to finish and that the installation went smoothly.
It’s great to hear the team were able to resolve the additional issues quickly as well. We’ll pass your kind comments on to everyone involved.
Thank you again for choosing Camel Glass and for the recommendation.
Sam and Dan ,
Sam and Dan ,
Did a great job fixing our patio doors and an upstairs window. They knew what the issue was and corrected it very quickly.
Great service as I only contacted Camel Glass today and they were out later the same afternoon. Excellent.
30 April 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Great to hear Sam and Dan were able to get everything sorted so quickly. We’ll be sure to pass your feedback on to them — they’ll really appreciate it.
Thanks for highlighting the same-day response too, it’s something we always aim for. Glad we could help!
Professional installation
Professional installation from start to finish. Really pleased with door. All left clean and tidy like they had never been there
28 April 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your review!
We’re really pleased to hear you’re happy with your new door and that everything ran smoothly from start to finish. It’s great to know the team left everything clean and tidy—that’s exactly the standard we aim for on every installation.
We’ll be sure to pass your feedback on to the team. Thanks again for choosing us!
We've had 2 more pvc windows fitted
We've had 2 more pvc windows fitted. The guys have done a great job and the windows look lovely. Everything was left clean and tidy. All the staff are very friendly and professional. Highly recommended.
Holsworthy
23 April 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for taking the time to leave another review.
We’re really pleased to hear you’re happy with your new windows and that the Holsworthy team provided a professional and tidy installation. We’ll be sure to share your feedback with them.
Your continued support is very much appreciated.
Great communication
Great communication with the Barnstaple office and a smooth friendly install from Jimmy and Glen. Thank you!
20 April 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Hi Nigel,
Thank you for taking the time to leave us such a great review. It’s fantastic to hear that the Barnstaple team kept communication clear throughout, and that Jimmy and Glen delivered a smooth, friendly installation on the day.
We’ll be sure to pass your comments on to them – they’ll really appreciate it.
Many thanks again for your support,
The Camel Glass Team
Glass Balustrades
A smooth and seamless experience from James’ initial visit to measure/ quote to today’s installation by Jimmy and Glen. Efficient and professional. Would definitely recommend.
20 April 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Hi Lynne,
Thank you for your lovely review. We’re so pleased to hear everything ran smoothly from James’ initial visit through to installation with Jimmy and Glen. It’s great to know the team delivered an efficient and professional experience throughout.
We really appreciate your recommendation and your support.
Many thanks,
The Camel Glass Team
Just wanted to say a big thank you to…
Just wanted to say a big thank you to Dave and Jimmy who fitted my bifold doors! They did an excellent job. Nothing was too much trouble and really went the extra mile. Will certainly be recommending you to other people thanks again
30 March 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much for your kind words — we really appreciate you taking the time to leave this review.
It’s great to hear that Dave and Jimmy made such a positive impression. We’ll be sure to pass your feedback on to them — they’ll be delighted to know their hard work and attention to detail didn’t go unnoticed.
We’re especially pleased that you’re happy with your new bifold doors and that you felt the team went the extra mile — that’s exactly the standard we aim for on every installation.
Thank you again for your recommendation, it really does mean a lot to us.
— The Camel Glass Team
Fast, efficient and effective assistance
Emailed the Holsworthy Branch with a small issue late one afternoon, within 45 mins I had a reply and an offer of an assessment visit the following morning. At the time offered a member of Camel Glass attended and quickly identified the issue and explained how it could be rectified. Within 30 minutes the issue had been fixed. From first contact to the problem being fixed I experienced professional first class service.
5 March 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your kind review. We’re pleased to hear our Holsworthy team were able to respond quickly and resolve the issue for you. Providing prompt, professional service is something we take great pride in, so it’s great to know this was your experience.
We really appreciate you taking the time to share your feedback.
Top class Camel
Very friendly, fast and efficient. Cleaned up and removed all materials not needed. Took great pride in their work, highly recommended. Very polite and happy in their work. Thank you to Camel and your great staff. Mike and James are a credit to the company
26 February 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your lovely review.
We’re delighted you’re happy with the service and the care taken on site. Mike and James will really appreciate the mention — they’re a great asset to the team.
Thanks again for choosing Camel Glass and for your recommendation.
Jimmy, Glen and Bradley clearly know their trade
Jimmy, Glen and Bradley clearly know their trade and fitted a new, sealed unit to our 'Atlantic-facing' picture window with expertise and care. They also left the internal and outdoor work area clean and neat. They are polite, friendly and approachable. We would unhesitatingly recommend them and Camel Glass& Joinery.
26 February 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your wonderful feedback.
We’re pleased to hear the installation was carried out with care and expertise, especially on an Atlantic-facing window where quality really matters. Jimmy, Glen and Bradley will be grateful for the recognition.
We truly appreciate your recommendation and your kind words about the team.
Prompt, professional and very reasonable service
After a prompt response to our enquiry the team from Holsworthy came out and measured throughly. Sam, Dan & Dave came to replace the conservatory roof glass, door and numerous window panes. In some truly horrible weather they turned up when they said they would, worked diligently and professionally. Every day they left the house clean and tidy and somehow kept cheerful as well. They have done a brilliant job and we are very pleased. Many thanks Holsworthy Camel Glass!
20 February 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your lovely review — we really appreciate you taking the time to share your experience.
We’re so pleased you were happy with the prompt response and the work carried out by our Holsworthy team. Sam, Dan and Dave will be delighted to hear your kind comments, especially given the challenging weather conditions!
It’s great to know you’re pleased with the finished result. Thank you again for choosing Camel Glass.
Had an inside pane on our bifold doors…
Had an inside pane on our bifold doors shatter for no visible reason. Jimmy & Glen replaced the unit- efficient, friendly and informative. Pane was cleaned and the seals on the other doors checked at the same time before departure.
23 February 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your review — it’s much appreciated.
Sorry you experienced the issue with the pane, but we’re glad Jimmy and Glen were able to sort it promptly and carry out the additional checks before leaving.
We’ll pass your feedback on to them — they’ll be pleased to hear it.
The service you get is fantastic
The service you get is fantastic. Julian was very patient with our indecision and was really helpful. There knowledge, experience and products are excellent.
Also the fitters (Danny and Craig) were very good. They tidied up and you would never have known they were there, apart from a lovely new door being there!
20 February 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Hi Sarah,
Thank you very much for your fantastic 5-star review. We’re delighted to hear you had such a positive experience with us.
Julian will be pleased to know his patience and guidance made the decision process easier — we completely understand that choosing the right door can take time, and we’re always happy to help.
It’s also great to hear Danny and Craig looked after you on installation day and left everything spotless. We’ll be sure to pass your kind comments on to them.
Thank you again for choosing Camel Glass and for your recommendation — it really does mean a lot to the whole team.
New window Pannal
Jimmy and Tom were very pleasant, done a good job ,No mess ,would recommend them .very pleased
19 February 2026
Unprompted review
Reply from Camel Glass & Joinery Ltd
Hi Maggie,
Thank you so much for your lovely review. We’re delighted to hear you’re pleased with your new window panel and that Jimmy and Tom did a great job. I’ll be sure to pass your kind comments on to them — they’ll really appreciate it.
Thank you for the recommendation, it means a lot to us.
The Camel Glass Team
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