We have had exceptional service from Camel Glass in Holsworthy. Such a prompt appointment to measure by Matt, followed by an incredibly quick turn around for the windows being ready for fitting.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing response from Camel Wadebridge to a very serious cry for help! Heavy sliding folding doors had become dislodged from their tracks and could no longer be closed. Close liaison between office an... See more
Company replied
Highly recommend Camel glass, fthe office staff made my idea a safe reality, with James the surveyor dealing with measurements and calculations. Jimmy and Glen efficiently fitted the glass , leaving... See more
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Excellent window putty and glass repairs to our listed building. Glass measures and cut perfectly to size offsite and installed expertly. Arrived bang on scheduled time and looked after the property w... See more
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Company details
- Window installation service
- Aluminum Window Manufacturer
- Door manufacturer
- Door supplier
- Glass & Mirror Shop
Written by the company
Camel Glass & Joinery is a premier provider of bespoke glass and joinery solutions, serving customers across Cornwall and Devon. With over 40 years of industry experience, we specialize in creating custom glass installations, high-quality joinery, and innovative architectural glazing for both residential and commercial projects. Our team of skilled craftsmen and dedicated professionals ensures that every project is completed to the highest standards of quality and precision. At Camel Glass, we pride ourselves on our commitment to customer satisfaction. From initial consultation to final installation, we work closely with our clients to understand their unique needs and deliver solutions that exceed expectations. Our wide range of services includes the design and installation of windows, doors, conservatories, glass balustrades, splashbacks, and more. Choose Camel Glass & Joinery for exceptional craftsmanship, personalized service, and stunning results that transform your spaces. Visit us at Camel Glass today to learn more.
Contact info
Trenant Industrial Estate, Wadebridge, Cornwall, PL27 6HB, wadebridge, United Kingdom
- 01208814581
- mroy@camelglass.co.uk
- camelglass.co.uk
4.8
Excellent
201 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Just finished a new build house
Just finished a new build house, excellent service with quality product and installation
8 December 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much for your 5-star review and for choosing Camel Glass for your new build house.
We’re really pleased to hear you’re happy with the quality of the products and the installation. If you need anything at all in future, please don’t hesitate to get in touch.
Excellent service
Excellent service, very friendly and efficient. Russel and Chris were brilliant to deal with, did a great job and left the house very clean. Thank You.
1 December 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for the great review. We’re really pleased to hear you received friendly, efficient service and that everything was left clean and tidy. We’ll make sure your feedback is passed on to the team. If you ever need anything further, we’re always here to help.
Super helpful team
Tarnia, Cobi and Giles all are super helpful to fix the bi-fold door which cannot be locked from inside. They respond quickly and really happy with the works. Thanks all.
2 December 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for taking the time to leave a review — we really appreciate it.
It’s great to hear that Tarnia, Cobi and Giles were able to assist and that everything was resolved quickly to your satisfaction.
If you need anything else in the future, please feel free to get in touch.
Very efficient first class service
Very efficient first class service. Prior to fitting, the office told us at all times when the next step would be taken (ie measuring, templating, etc.).Cobi and Giles were friendly and polite, and did a great job putting up our glass balustrade - which looks great!
2 December 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for taking the time to leave such a positive review. We’re delighted to hear you found the whole process efficient and well-communicated, and that the installation was carried out to a high standard. We’ll be sure to pass your feedback on to the team. If we can help with anything in the future, please let us know.
Overall the experience with camel…
Overall the experience with camel Redruth was positive Russell and Chris were excellent nothing was to much trouble and had to work in some terrible weather conditions. They were neat, tidy and helpful.
My only negative point would be my calls and emails weren’t always returned.
Andrea C
25 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much for your feedback, Andrea, and for your lovely comments about our Redruth team.
We’re really pleased to hear that Russell and Chris looked after you so well, especially working through such challenging weather, and that you found them neat, tidy and helpful – we’ll be sure to pass your kind words on to them.
We’re very sorry, however, that your calls and emails weren’t always returned – that’s not the level of communication we aim for. We really appreciate you highlighting this, as it helps us improve our service, and we’ll be following this up with the team to make sure we do better in future.
Thank you again for choosing Camel Glass and for taking the time to leave a review.
Excellent window replacements
Excellent window replacements. Great team. Second time we’ve used Camel and would definitely recommend.
17 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much, Susie! 💙
We really appreciate you coming back to us for your window replacements – it means a lot that you’ve chosen Camel for a second time. Delighted to hear you’re happy with the team and the results.
Thank you as well for recommending us – we’ll make sure your feedback is shared with everyone involved. 🙌
Very efficient and excellent service
I recently contacted Camel Glass to enquire about a window restrictor for a loft window.
Steve and Emily were so helpful in their advice and patience. They were both very efficient and professional.
The restrictor arrived the following morning... Having been ordered late afternoon the previous day!Amazing! It's perfect.
I would highly recommend Camel Glass.
20 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much for your lovely review, Elizabeth 😊
We’re really pleased to hear that Steve and Emily were able to help with your loft window restrictor and that it arrived so quickly – that’s exactly the level of service we aim for. It’s great to know the restrictor is perfect for what you needed.
Thank you for recommending Camel Glass – we’ll be sure to pass your kind words on to Steve and Emily and the rest of the team.
Best regards,
The Camel Glass Team 🐪💙
French doors install
From initial pricing survey to works survey to install we experienced a very professional approach.
Gavin & Adam did our install and could not have worked with more efficiency, completed the job to a better finish and been more pleasant to have in our space.
21 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you, David — we really appreciate you sharing this.
It’s great to hear the whole process, from the initial survey through to installation, felt professional and straightforward. We’re especially pleased that Gavin and Adam made such a positive impression and delivered a high-quality finish for your new French doors. We’ll be sure to pass your kind feedback on to them.
If there’s anything you need going forward, we’re always here to help.
We recently had a cat flap installed by…
We recently had a cat flap installed by Jimmy and James. Lovely friendly fellas. They did a fantastic job and left everything clean and tidy.
Thank you!
20 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much, Julie! 🐾
We’re really pleased to hear you’re happy with the new cat flap and the service from Jimmy and James. We’ll be sure to pass your kind words on to them – they’ll really appreciate it.
If you need anything else in the future, whether it’s glass, doors or another home improvement project, we’ll be more than happy to help.
Great service, good product & good fitters
Jimmy and Gren came over for fitting. They fitted our shower screen which is unusual shape but fitted perfectly and beautifully. The surveyor and designer James also measured and designed well. He also had good communication with me from beginning to the end.
17 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much for your lovely review and for choosing Camel Glass. 🙏
We’re delighted to hear that you’re pleased with your new shower screen, especially given its more unusual shape. It’s great to know that Jimmy and Glen’s fitting met your expectations and that James’ survey, design work and communication helped everything run smoothly from start to finish.
We really appreciate you taking the time to share your experience and will make sure your comments are passed on to the team. If you ever need anything else in the future, we’ll be very happy to help.
The installation of balcony doors &…
The installation of balcony doors & windows went very well & was completed in 2 days. Stuart & Tye did a great job installing these, I’m very pleased with the fit & finish of the doors and windows. The only negative is a delay in the smaller upper window, due to late delivery from their supplier. I understand these will be fitted in a few days and will only take an hour or so.
17 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for your feedback, Peter, and for choosing Camel Glass.
We’re really pleased to hear you’re happy with the new balcony doors and windows, and we’ll be sure to pass your kind comments on to Stuart and Tye – they’ll really appreciate it.
We’re sorry about the delay with the smaller upper window and any inconvenience this has caused. Unfortunately the late delivery from our supplier was outside of our control, but we know that doesn’t make it any less frustrating.
Our team will get that final window installed as soon as it arrives, and it should be a quick visit as you’ve been advised. If you have any questions in the meantime, please don’t hesitate to get in touch with us.
Superb company, people and products: 8 out of 5
Can not speak highly enough about them, really. We had two new fairly bespoke front doors from them with our own elocks, which they fitted and well. I'd say they went the extra mile for us but I believe they provide such a super high level of service to / for all their customers. Very reasonable prices, to say the least, too. An easy 8 out of 5
10 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much for taking the time to share this – it truly means a lot to the whole team. We’re delighted that your new doors and smart locks came together exactly as you hoped, and it’s great to hear the installation experience matched the standard we aim for every day.
Your feedback and confidence in us are hugely appreciated. Enjoy the new setup, and if you ever need anything in the future, we’re always here to help.
A very satisfied customer
I had a five star service. The men worked very efficiently and kept me updated all the time. They were very friendly and helpful with any decision I had to make. I am very pleased with the quality of my windows and doors. Thank you very much. I would recommend them to family and friends.
3 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much for your lovely review and for taking the time to share your experience ⭐️
We’re delighted to hear you felt looked after throughout the process and that the team kept you updated and helped with decisions along the way. It’s great to know you’re so pleased with the quality of your new windows and doors.
Your recommendation to family and friends really does mean a lot to us – thank you again for choosing Camel Glass.
Jimmy and Glen were very polite and…
Jimmy and Glen were very polite and efficient. They made a lovely job leaving everything very clean and tidy.
The whole experience from ordering, measuring and fitting was excellent.
10 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Hi Sarah,
Thank you so much for the lovely review. We’re delighted the whole process—from ordering and measuring through to fitting—was excellent for you. We’ll be sure to pass your kind words on to Jimmy and Glen; they’ll be thrilled to hear this.
If you need anything in future, we’re always here to help.
Best wishes,
The Camel Glass Team
Chris and Russell were superb fitters.
Chris and Russell were superb fitters.
Pity I had to chase up my order after about a month.
10 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you for taking the time to share your feedback. We’re really pleased to hear that Chris and Russell provided superb fitting and left you happy with the installation. We’re sorry, however, that you needed to chase up your order — that’s not the level of communication we aim for, and we’ll make sure this is reviewed internally.
We really appreciate your comments and your custom.
Best regards,
The Camel Glass Team
Outstanding service and exceptional support
Our experience with Camel Glass has been excellent from start to finish. The team is clearly committed to providing the best possible service and support, demonstrating professionalism and reliability at every stage.
A special mention goes to Alistair, Jimmy, Mike, and James for their outstanding work ethic and accommodating approach. They went above and beyond to ensure everything was completed efficiently and to a high standard. Their attention to detail, clear communication, and courteous manner truly reflect the values of a professional firm.
We highly recommend Camel Glass to anyone seeking quality workmanship backed by exceptional customer service.
3 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Hi Faye,
Thank you for such a wonderful and detailed review. We’re thrilled to hear that your experience with Camel Glass was excellent from start to finish. It’s great to know that Alistair, Jimmy, Mike, and James made such a positive impression — we’ll be sure to pass on your kind words to them.
Your recommendation and recognition of our team’s professionalism mean a great deal to us.
Best regards,
The Camel Glass Team
A fantastic product highly recomend for service and price
A fantastic product, fitted beautifully, quick service polite fitter cleaned up after themselves, and worked around other tradesmen in the same space. Thank you fitters Phil and Caine. And to the staff on the phones and consultants everyone made this easy. I have used them twice before over 10 years so 3rd time just as good.
6 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Hi Penny,
Thank you so much for your fantastic feedback and for continuing to choose Camel Glass over the years — it really means a lot to us. We’re delighted everything went smoothly once again and that Phil, Caine, and the rest of the team provided the service and quality you’ve come to expect.
We truly appreciate your loyalty and kind words.
Best wishes,
The Camel Glass Team
Speedy service
Speedy service. Fitters friendly, helpful and polite.
6 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thanks so much for the 5-star review! We’re delighted you found our service speedy and the fitting team friendly, helpful and polite. If there’s anything else we can do, just let us know—we’re always here to help.
— The Camel Glass & Joinery Team
Jimmy and Glen fitted a replacement…
Jimmy and Glen fitted a replacement panel in bi fold doors with a pet flap. excellent
service, arrived on time and job was spot on.
7 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Thank you so much for your review! We’re really pleased to hear Jimmy and Glen provided excellent service and that you’re happy with the replacement panel and pet flap installation. We’ll be sure to pass your kind feedback on to them.
Kind regards,
The Camel Glass Team
Excellent job.
From meeting Steve the salesman who gave an honest opinion about what products would be right for our holiday home to Simon the surveyor who not only got the measurements just right but came to check on how our job was going. Then the the expert fitters Ryan & Steve ( yes another Steve) who did a sterling job in all weathers. Were always polite & thankful for a cuppa. Asked you constantly if you were happy, talked through the challenges & best ways to do things( even whilst being assessed by ‘Foamy’ Steve) By the end of the week it was like having a couple of mates around & we’d had a few good laughs along the way! Thank you so much for an excellent job. We will definitely recommend you.
Best Wishes from ‘Foamy’ Steve & Debs.☺️
3 November 2025
Unprompted review
Reply from Camel Glass & Joinery Ltd
Hi Debbie,
Thank you so much for your wonderful review — what a pleasure to read! We’re delighted that everything went smoothly from start to finish, and it’s great to hear that our team made the whole process such a positive experience.
We’ll make sure your kind words are passed on — they’ll be chuffed to know their efforts and good humour made such an impression. Enjoy your new installation, and thank you again for recommending us!
Best wishes,
The Camel Glass Team
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