Camel Glass & Joinery Ltd Reviews 

201
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the professional staff and efficient installation teams for their polite, careful, and remarkably tidy work during various home improvement projects. Consumers also note the exceptional product quality, beautiful finishes, and prompt response times when scheduling measurements or addressing service inquiries. Some reviewers were not happy with minor installation details, mentioning incorrect fitting colors, missing screw heads on doors, or slight operating issues with a few windows. People noted that these small flaws required extra attention or adjustments after the initial completion of the work.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is consistently friendly, efficient, and... See more

Service

Consumers find service to be positive, highlighting prompt appointments, professional fittings, and friendly... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the overall quality and... See more

Quality

Reviewers mention positive feedback about quality, noting that the products and workmanship are outstanding... See more

Response time

Users describe positive interactions with response time, highlighting a strong consensus on the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had exceptional service from Camel Glass in Holsworthy. Such a prompt appointment to measure by Matt, followed by an incredibly quick turn around for the windows being ready for fitting.... See more

Company replied

Rated 5 out of 5 stars

Amazing response from Camel Wadebridge to a very serious cry for help! Heavy sliding folding doors had become dislodged from their tracks and could no longer be closed. Close liaison between office an... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Camel glass, fthe office staff made my idea a safe reality, with James the surveyor dealing with measurements and calculations. Jimmy and Glen efficiently fitted the glass , leaving... See more

Company replied

Rated 5 out of 5 stars

Excellent window putty and glass repairs to our listed building. Glass measures and cut perfectly to size offsite and installed expertly. Arrived bang on scheduled time and looked after the property w... See more

Company replied


Company details

  1. Window installation service
  2. Aluminum Window Manufacturer
  3. Door manufacturer
  4. Door supplier
  5. Glass & Mirror Shop

Written by the company

Camel Glass & Joinery is a premier provider of bespoke glass and joinery solutions, serving customers across Cornwall and Devon. With over 40 years of industry experience, we specialize in creating custom glass installations, high-quality joinery, and innovative architectural glazing for both residential and commercial projects. Our team of skilled craftsmen and dedicated professionals ensures that every project is completed to the highest standards of quality and precision. At Camel Glass, we pride ourselves on our commitment to customer satisfaction. From initial consultation to final installation, we work closely with our clients to understand their unique needs and deliver solutions that exceed expectations. Our wide range of services includes the design and installation of windows, doors, conservatories, glass balustrades, splashbacks, and more. Choose Camel Glass & Joinery for exceptional craftsmanship, personalized service, and stunning results that transform your spaces. Visit us at Camel Glass today to learn more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

201 reviews

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4.8

All reviews

(201)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

From the ordering to fitting on our new…

From the ordering to fitting on our new front door the experience has been faultless. Thank you we love our new door, quality and fitting very good.

5 November 2025
Unprompted review
Camel Glass & Joinery Ltd logo

Reply from Camel Glass & Joinery Ltd

Hi Karen,

Thank you so much for the 5-star review! We’re thrilled to hear the whole journey—from ordering to fitting—was faultless and that you’re loving your new front door. It’s great to know the quality and installation met your expectations.

If you need anything at all, from aftercare advice to future projects, we’re here to help.

Thanks again for choosing Camel Glass & Joinery!

Rated 5 out of 5 stars

Camel Glass to the rescue

We had windows and doors installed by Squarefoot Builders and the standard of the finish left a lot to be desired so we approach Camel Glass, the manufacturers, to try and resolve the many issues with them.
Phil, Caine and Tom have worked tirelessly and displaying excellent trade standards to successfully turn around the finish, so now we have something we can be proud of and when we look at them can now smile and feel satisfied with our new windows and doors.
After completion of all the restoration work they left my property without any signs that they had been in attendance, save for the fabulous windows and doors.

29 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you, Paul — we really appreciate you taking the time to share this. We’re so pleased that Phil, Caine, and Tom were able to put things right and leave you fully satisfied with the finish. We’ll be sure to pass your kind words on to them — they’ll be delighted to know their hard work made such a difference.

Thank you again for your review and for choosing Camel Glass — we hope you enjoy your windows and doors for many years to come.

Rated 5 out of 5 stars

Camel have been great all the way…

Camel have been great all the way through getting our composite door. We had made a fair few changes to what we wanted, colour style etc. So thank you to Simon for your help and patience! And the guys fitting the door Adam and Gavin have don’t a first class job of fitting it. Thank you to them! And thank you to Abbie for keeping us up to date.

29 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi Chris — thank you for the 5-star review!

We’re delighted to hear you’re happy with your new composite door and that the process felt smooth even with the tweaks to colour and style. We’ll make sure your thanks reach the team — Simon for the design support, Adam and Gavin for the first-class installation, and Abbie for the updates along the way.

If you need anything at all, from aftercare to future projects, we’re here to help. Enjoy the new entrance!

— The Camel Glass & Joinery team

Rated 5 out of 5 stars

I recently reached out to Camel Glass &…

I recently reached out to Camel Glass & Joinery to fix a defective door-lock that had been fitted some time ago. Two of their team members, Chris and Russel, came out today and I’m extremely pleased with how the whole job was handled.

From start to finish the service was excellent. The company responded quickly, arranged the visit without delay and clearly prioritised resolving the issue.

Chris and Russel were both very professional, polite and thoroughly competent. They explained what needed to be done, carried out the repair efficiently and cleaned up after themselves.
It’s refreshing to deal with a company that not only installs products but also stands by their work and sorts out problems promptly when they arise. I’m very happy with how everything went and wouldn’t hesitate to recommend Camel Glass & Joinery — and in particular thank Chris and Russel for their excellent work today.
Thank you!

23 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much, Ian, for taking the time to leave such a thoughtful review. We’re delighted to hear that Chris and Russel were able to resolve the issue efficiently and provide the level of service we strive for. Your feedback highlights exactly what we aim to deliver — prompt, professional support and workmanship that we stand behind long after installation. We’ll be sure to pass on your kind words to the team. Thanks again for recommending Camel Glass & Joinery!

— The Camel Glass Team

Rated 5 out of 5 stars

We had a problem with our garage door

We had a problem with our garage door. My phone call was answered by Tony Smith, who came out himself the next day to view the problem.
He subsequently sent round two excellent fitters Russel and Chris who very efficiently repaired the defect. The work was done quickly and cleanly and during their time with us Russel and Chris were true ambassadors for Camel Glass.
Problem solved! Thank you!

23 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you for taking the time to share your feedback. We’re so pleased we could resolve the issue with your garage door quickly and to your satisfaction.

It’s great to hear that our team were efficient, professional, and represented Camel Glass so well — we’ll be sure to pass on your kind words.

Best regards,
The Camel Glass Team

Rated 5 out of 5 stars

Chris and Russell from the Redruth Branch

Chris and Russell from the Redruth branch fitted a front door and glass panel yesterday and I was impressed with their efficiency and expertise. They were also friendly and polite, and even took the time to hide a cable behind the door frame for me. They also tidied up brilliantly after the job. Highly recommended.

22 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thanks so much for the fantastic review, Gary! 🌟

Chris and Russell at our Redruth branch will be chuffed to hear your feedback. We’re delighted their efficiency, workmanship, and tidy finish impressed—and it’s great to know the extra touch of hiding the cable made a difference.

If you need anything else or would like advice on future glazing projects, we’re here to help. Thanks again for recommending us!

— The Camel Glass Team

Rated 5 out of 5 stars

Great Job Fitting Two New Doors

We had two external doors fitted by Cobi and Giles last week, who were polite, friendly and tidy, and did a great job. The doors look amazing.

16 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for taking the time to share your experience! We’re thrilled to hear that the team delivered excellent service and that you’re happy with the outcome. Your feedback really means a lot to us and helps us keep up the high standards we strive for.

Please don’t hesitate to reach out if there’s anything else we can assist with in the future — we’re always here to help!

— The Camel Glass Team

Rated 5 out of 5 stars

Jimmy and Brad did a sterling job

Jimmy and Brad did a sterling job. Talked me through everything they did and even gave me a maintenance kit for aftercare. They even went out of their way for my neighbour and did a little fix it job free of charge for her, which they didn't have to do. Nice lads that work hard! Give em a raise!

10 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi John,

What a fantastic review—thank you! We’re delighted to hear Jimmy and Brad looked after you, explained everything clearly, and left you with an aftercare kit. It’s great to know they also helped your neighbour—going the extra mile is exactly what we aim for.

We’ll make sure your praise (and the “give ’em a raise!” 😊) is passed on to the team. If you need anything in future, we’re only a call away.

Thanks again for choosing Camel Glass.

— The Camel Glass Team

Rated 5 out of 5 stars

Really impressed with the service from…

Really impressed with the service from Camel glass. Andrew was great during the survey — nothing was too much trouble, and he made sure everything was just right from the start. The two fitters were friendly, professional, and did an excellent job installing our Juliet balcony. The quality is excellent, it looks amazing, and everything was finished on time with great attention to detail. Highly recommended!

1 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you, Sarah! 🌟

We’re delighted to hear how pleased you are with your new Juliet balcony and the service you received. Andrew will be so pleased to know his care during the survey made a difference, and we’ll be sure to pass your kind words on to the fitting team too.

It’s great to know the finished result looks amazing and met your expectations on quality and attention to detail. Thank you for recommending Camel Glass — we really appreciate it!

— The Camel Glass Team

Rated 5 out of 5 stars

We moved into a new build March 2025

We moved into a new build March 2025. Camel Glass had fitted all the windows & exterior doors. The doors & windows are of a high quality. Recently we had a couple of minor issues regarding the operation of a couple of windows & a set of French doors. Sent an email to Andy, which was answered promptly. Andy arranged for fitters to come within a couple of days. Danny & his colleague (apologies I forget his name), arrived on time & made some minor adjustments. They were friendly & polite, they asked if there were any other issues (which there wasn't). Great job & reassuring that they were there when we needed them.

3 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi Richard,

Thanks so much for the 5-star review and for choosing a home fitted with Camel Glass! It’s great to hear you’re pleased with the quality of the windows and exterior doors, and I’m glad we could resolve those minor adjustments quickly.

I’ll pass your kind words on to Andy for the prompt response, and to Danny and his colleague from our service team for being punctual, friendly and thorough. We’re always here if you need anything else in the future.

Thanks again for recommending us and enjoy your new home!

Rated 5 out of 5 stars

Friendly and professional servicedly

All the team involved were friendly and helpful, from Jake who undertook the initial vist and provided the initial quote, Abbie in the office who kept us informed as to progress and a fitting date, to the fitters on the day Gavin & Adam. On the basis of our experience we would definitely recommend the company.

2 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi Martin,

Thank you for the fantastic review. We’re delighted to hear the whole journey felt friendly and professional — from Jake’s initial visit and quote, to Abbie’s updates, and through to the installation with Gavin and Adam on the day. We’ll make sure your feedback is passed on to the team.

We really appreciate your recommendation. If there’s anything else we can help with, please don’t hesitate to get in touch.

— The Camel Glass Team

Rated 5 out of 5 stars

Replaced front door and 2 double glazed…

Replaced front door and 2 double glazed units. Excellent service from the team at Camel Glass, especially Phil and Caine who carried out the installation. Really pleased with the result.

2 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi Malcolm,

Thank you for your kind words and for sharing your experience. We’re so pleased you’re happy with your new front door and double glazed units. We’ll be sure to pass on your feedback to Phil and Caine — they’ll be delighted to hear it.

Best regards,
The Camel Glass Team

Rated 5 out of 5 stars

Reglazing French doors

For a window repair

We had a glazed panel in a door that had blown. It was still under guarantee. The replacement process was really simple, the replacement panel arrived within three weeks. The two gentlemen who came to fit it did a great job, very quick and also gave the set of doors a full going over oiling all the hinges and adjusting the doors to ensure perfect operation. They also sorted an issue we had with another door while they were here. All completed without mess or disturbance. Excellent job and I will definitely recommend Camel Glass. Thank you!

2 October 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi Sarah,

Thank you so much for the 5-star review! We’re delighted the warranty replacement was straightforward and that our team could fit the new panel quickly, service the hinges, and fine-tune the doors while they were there. It’s great to hear everything was completed cleanly and with no disruption.

If you ever need us again—whether it’s a quick adjustment or a new project—we’re only a call away. Thanks again for recommending Camel Glass!

Rated 5 out of 5 stars

Terry and Dan did a wonderful job…

Terry and Dan did a wonderful job putting in my new stable door.They worked exceedingly well together.Were polite and pleasant nothing was too much trouble.They also tidied up brilliantly.Very good keen workers skilled at fittings.

25 September 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Hi Debbie,

Thank you so much for the 5-star review! We’re delighted to hear Terry and Dan did a wonderful job with your new stable door. It’s great to know their teamwork, politeness, and attention to detail—right down to tidying up—made the experience so positive. We’ll be sure to pass your kind words on to them.

If you ever need anything else, we’re here to help.

Best regards,
Camel Glass

Rated 5 out of 5 stars

Stuart and Leigh came today I couldn’t…

Stuart and Leigh came today I couldn’t be happier with the Serivice I received, not only did they fix the problems here they were incredible with my chatty 3 year old daughter running about the place happy customer .

30 September 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you, Megan! We’re so pleased to hear Stuart and Leigh were able to get everything sorted for you. It’s great to know they made the experience easy, even with your little one keeping them company. We really appreciate your kind feedback.

Rated 5 out of 5 stars

Outstanding workmanship

My parents needed new patio doors. Paul and Connor worked tirelessly to remove the old doors and install the new ones, which my parents are thrilled with. I can highly recommend Camel Glass as they have made the whole process very smooth with outstanding workmanship. Thank you

24 September 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much, Janine. We’re delighted to hear your parents are pleased with their new patio doors. Paul and Connor will be really glad to know their hard work made the process smooth and stress-free. We truly appreciate your recommendation and kind words.

— The Camel Glass Team

Rated 5 out of 5 stars

Ryan and Cobi were a delight!

Ryan and Cobi were a delight...fixing a bar handle on our front door yesterday. Also did an extra tweak to the door, as it wasn't in straight. Thank you both for being so helpful, a simple job done accurately, appreciated.

25 September 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you, Ruth, for sharing your feedback. We’re so pleased to hear Ryan and Cobi were able to help with your front door and ensure everything was spot on. I’ll make sure your kind comments are passed on to them.

Rated 5 out of 5 stars

Excellent service

Excellent service from Ryan, Cobi and Martin in fitting the new well cover. Would highly recommend

25 September 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you, Mrs Kirk, for your lovely review ⭐️ We’re so pleased Ryan, Cobi and Martin provided excellent service fitting your new well cover. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Knowledgeable and help staff throughout…

Knowledgeable and help staff throughout the whole process. Ordered a new front door and I couldn't fault the service from start to finish. We've got a lot of other windows and doors to fit in other buildings and won't hesitate to use Camel Glass again.

19 September 2025
Unprompted review
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Reply from Camel Glass & Joinery Ltd

Thank you so much for your kind words and for trusting us with your new front door. We're delighted to hear that our team’s knowledge and support made the process smooth from start to finish. It’s great to know you’re considering us for your future projects too – we’ll be more than happy to help when the time comes.

—The Camel Glass Team

Rated 5 out of 5 stars

My new back door is excellent

My new back door is excellent. It was fitted by Euan who did a superb job, and left my place clean and tidy. Well done.

23 September 2025
Unprompted review
Camel Glass & Joinery Ltd logo

Reply from Camel Glass & Joinery Ltd

Hi Robert,

Thank you for leaving us a 5-star review. We’re delighted to hear you’re happy with your new back door. Euan will be so pleased to know his work and attention to detail made such a positive impression.

— The Camel Glass Team

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