We chose to have Camino Ways book our accommodations and to transfer our luggage. So glad we did! Excellent accommodations- although some outside of town, was well worth it! - and our luggage was alwa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All well organised no issues. One thing to note - walk was harder than anticipated and just as well we were fit before starting! 27k sometimes on very hilly terrain in temperatures reaching 30C and... See more
Company replied
My partner and I are not good at planning things together. Add in the last minute nature of our trip (1 month before departure), and the realization that we would be booking >10 different hotels in >... See more
Company replied
We had a great experience with Camino Ways. The hotels they booked us in were all good. The last hotel in Baiona was fabulous. It was a mystery. We left our luggage each day and it arrived at our nex... See more
Company replied
Company details
Written by the company
At caminoWays.com, we all share a common passion: The Camino de Santiago. As one of the most loved tour operators for the Camino, we have been helping pilgrims discover the joy of the Camino de Santiago for more than 15 years. When booking with us, there is no intermediary. We have great connections and relationships with local businesses along the Camino, and we book local hotels, taxis and guides for you directly. This is the belief on which CaminoWays has been built, and this personal touch gives our clients a high degree of satisfaction.
Your Camino, in safe hands
Written by the company
- Walk the Camino with confidence
- For over 15 years, we’ve helped pilgrims enjoy the Camino with carefully selected accommodation, luggage transfers and support throughout their journey.
Support throughout your Camino
We’re here when you need us
From the moment you book until you finish your journey, our team is here to support you. If something unexpected happens along the way, you can contact our 24/7 emergency support team for help.
Contact info
GEC, Taylor's lane, Dublin, D08PX05, Dublin, Ireland
- +353 1 574 7556
- info@caminoways.com
- caminoways.com
4.5
Excellent
780 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly Recommended
The communications process was great! There was some inconsistency in regards to the amount of luggage permitted.
However, the tour itself was very well organised, accommodation was comfortable, clean and a great representation of each stop.
Our tour guide Mark Auchinincloss was exceptional! His knowledge, experience, helpfulness and patience made this experience truly memorable. Even well before the tour started Mark's communication with the group and his assistance was fantastic. Thank you for an experience of a lifetime.
18 July 2026
Reply from CaminoWays.com
Thank you so much for the lovely review! We're delighted the tour was so well organised and that the accommodation hit the mark at every stop. Apologies for the inconsistency around the luggage allowance, that's useful feedback and we'll tighten it up. Mark will be thrilled to hear your kind words, we'll be sure to pass them on! Thank you for an experience we hope you'll always treasure!
I’ll use Camino Ways again!…
Transport to/from airport and daily transport of luggage was seamless. It was easy to check in at all facilities where we stayed. All facilities were clean and quiet and easy to find. My only suggestion is that the apartments in Pontedueme provide instructions about how to use the air conditioner. It might also be helpful for people to know that breakfast there is on the lighter side. I have recommended Camino Ways to friends and hope to use them again. I love Camino Ways!
16 July 2026
Reply from CaminoWays.com
Hi Amy, thank you so much! We love having you with us! We're delighted the transport, luggage service and check-ins were all seamless. Thank you for recommending us to your friends, we can't wait to welcome you back!
Superb service
The communication was reliable and consistent. The hotels/accommodations were great. Our luggage were at the when we arrived. The ride from the Porto airport to Sarria and from Santiago to the bus station in Porto were on time and comfortable. Excellent service.
31 July 2026
Reply from CaminoWays.com
Hi Ariel, thank you so much for the lovely words! We're delighted everything ran smoothly, from the reliable communication to the hotels, luggage service and airport transfers. It means a lot to hear you had such a seamless experience. Thank you for choosing us!
Great tour
Great and helpful guide, amazing experience on the Camino. Everything went smooth and as promised.
31 July 2026
Reply from CaminoWays.com
Hi Halldor, thank you so much for the great review! We're delighted everything went smoothly and that our guide helped make your Camino such an amazing experience. Thank you for walking with us!
Primitivo 2026
First, the experience of Camino is one of shared goodwill and humanity. Camino Ways is a great facilitator of helping to organize and of making sure of the quality of your trip, From wonderful logistics to mostly superb lodging and food arrangements, they enhance your time on the Camino.
2 August 2026
Reply from CaminoWays.com
Hi Steve, thanks a lot! That shared goodwill and humanity is exactly what makes the Camino so special and we're really happy we could take care of the logistics, lodging and food so you could focus on the experience itself. It was a pleasure to be part of your Primitivo. We hope to see you on the trail again!
Nice trip, poor organization
We rode the via francigena in june. The vendor has since been incommunicado.
The wife rented a bike from caminoways. The bike was not delivered on time to the hotel in Rome before we had to travel onward.
When we were on the onward journey caminoways told us we had to pay a 200 euro fee to have another bike delivered at our next destination. After a bit of argument they dropped this demand. We were however served complaints about them not being able to take responsibility for subcontractors who did not deliver. I personally find this argument to be a direct provocation - what do I need an organizer for, if not to find trustworthy subcontractors?
We were denied usage of the bike for two riding days. Upon contacting caminoways to ask how they wanted to handle this we have not heard back.
We have travelled with saddle skedaddle, velo voyageur and others before. We will go back to these, more trustworthy vendors.
8 June 2026
Unprompted review
Reply from CaminoWays.com
Dear Geir,
Thank you for taking the time to share your feedback and please accept our sincere apologies for the frustration this caused on your Via Francigena trip.
Having reviewed your booking, we can confirm that the bicycle description you received was inadvertently taken from our Camino de Santiago cycling documentation rather than our Via Francigena programme. This was an administrative error on our part and we're sorry it created an expectation that did not match the equipment used on your tour.
We fully appreciate that the booking confirmation forms part of our agreement with you, and we accept that the description included was inaccurate. We take responsibility for that and we've already taken steps to ensure our Via Francigena documentation correctly reflects the bicycles provided on future departures.
While the bike supplied differed in appearance and model from the one described, it was not of a lower specification. The bicycle, provided by our local partner, was selected specifically for the Via Francigena route — with the appropriate frame geometry, gearing, braking system and tyres for the terrain — and is a model that has been used successfully by many of our clients along this route.
We're genuinely sorry that this error detracted from your confidence in our service and we'd very much welcome the chance to discuss it with you directly.
Thank you again for bringing this to our attention, feedback such as yours helps us improve the accuracy of the information we provide to future travellers.
The website was great
The website was great. The hotels selected were really good. Everything about our trip seemed seamless.
We never had any issues with our luggage service.
As a result of all of this we had a wonderful time.
29 July 2026
Reply from CaminoWays.com
Thank you so much Aaron! We're really happy to hear everything felt seamless. That's exactly what we hope for, and it means a lot that it all came together for you. Thanks for walking with us, and we'd love to see you on the trail again!
Sarria to Santiago de Compostela.
Mark our guide for the trip was excellent, he was very organised, well informed, friendly and caring.
Communication, hotels and food were all very good.
Very enjoyable experience.
I have rebooked for next year.
30 July 2026
Reply from CaminoWays.com
thanks a lot Siobhan! How wonderful that you've already rebooked for next year! We're thrilled you had such an enjoyable time and we'll be sure to let Mark know he made such a difference; he'll be delighted. We can't wait to have you back on the trail!
This was my first Camino and I was so…
This was my first Camino and I was so grateful for the reliable support provided.
29 July 2026
Reply from CaminoWays.com
Hi Jennie, thank you! It really means a lot to have been part of your first Camino — that first one is always special. So glad we could be there to support you along the way. Hopefully it won't be your last!
Some accommodations were outside the…
Some accommodations were outside the quaint little villages- so we missed out on that part of enjoying Camino. Also- we had requested double beds rather than twin, and this was not honored- especially disappointed that this was not arranged at Catolicos Reyes in Santiago.
Also, communication and support was not great. For instance- they would not help with specific luggage request- just referred you to Correo- which does not work on our selected dates.
I would say to book with a local Spanish arranger rather than someone from Ireland - who doesn’t appear too familiar with local providers. So I do not recommend. Another organization was able to help us with luggage. And other fellow Pilgrims paid less and stayed at more convenient locations.
Overall just OK, and a bit overpriced. There are better options out there.
When these things were brought to their attention during the trip they just kept saying we’re sorry - but never corrected or took care of issues.
25 July 2026
Reply from CaminoWays.com
Dear Anneli,
Thank you for taking the time to share this feedback, and please accept our apologies that your trip did not meet your expectations.
We would like to clarify a point about how we work: while our sales team is based in Ireland, the rest of Camino Ways operates from Spain and Italy, with local knowledge on the ground. We only work with local taxi drivers, guides, and boutique hotels along the route, so local expertise is very much part of how we build each trip.
We are sorry to hear that: Some accommodations were located outside the villages themselves, which took away from that sense of being immersed in Camino life. Your request for a double bed was not honoured, particularly at Hotel Los Reyes Católicos in Santiago. This should have been arranged, and we are sorry it was not. Support around your luggage request fell short.
We take this feedback seriously and will be reviewing it with our accommodation and operations teams to understand where things went wrong.
Thank you again for your honesty, and we wish you well on your future travels.
Kind regards,
Roland
A thouroughly positive Camono experience
For me this whole Camino experience was a a thoroughly positive experience. From signing up through to walking the Camino itself. I was able to do so with confidence. The hotels were well selected. Clean and comfortable. A special mention must go to our excellent guide, Mark Auchincloss. A lovely individual, he is also someone who really knows the Camino and all things that surround it.
25 July 2026
Unprompted review
Reply from CaminoWays.com
Thank you so much for taking the time to share such a thoughtful review. We're delighted that your whole Camino experience was so positive and that the hotels lived up to expectations. We'll be sure to pass your kind words on to Mark; he'll be thrilled to hear the special mention. It was a pleasure to have you with us and we hope to welcome you back for another Camino soon.
Worst experience ever
I booked the upgraded package from Caminoways for the part I walked of the Camino del Norte. This meant I paid significantly more for the hotels.
One place however was a complete dump: a literal junk yard with dilapitated cars in front, the roof crumbling, chicken running everywhere, very dirty bathroom, awful breakfast with every single item coming out a plastic wrapper, broken coffee machine, etc.
Caminoways had booked me at this place (20 walk from Unquera) for 2 nights claiming there were no hotel rooms available at the town that I would walk to on the second day, Llanes. This meant that after having walked to Llanes I had to take a taxi back to this so-called hotel to be taken back again to Llanes the following morning to start my hike. When I arrived at the dump I immediately tried to get a hotel room in Llanes and had no trouble whatsoever finding a good room. This meant that Caminoways’ claim that there were no hotel rooms available in Llanes was false. They just wanted to book me somewhere as cheap as possible.
I will never do another Camino walk with Caminoways again.
Please be careful when booking with them, they make all sorts of claims they cannot make true.
Finally, their route description is impossible to work with. I have done many Camino walks and have an app which is actually very good. I have the impression that no one from Caminoways has actually walked any part of any Camino.
16 July 2026
Unprompted review
Reply from CaminoWays.com
Dear Hélène,
Thank you for taking the time to share your experience and please accept our sincere apologies that this part of your Camino del Norte fell so far short of what you expected, especially having chosen our Superior Collection.
The issues you describe at your accommodation are absolutely not the standard we want any of our pilgrims to encounter, and we completely understand your disappointment. We are genuinely sorry, too, for the inconvenience caused by the location and the additional taxi journeys to and from Llanes.
Please be assured we have taken your feedback seriously. We have shared your comments and the photographs you kindly provided with both our supplier and our Manager so the accommodation can be properly investigated and improvements made for future pilgrims. Your feedback on our route notes has also been passed on to the team, as we are always working to improve them.
We are sorry we were not able to reach the resolution you were hoping for and we truly regret that your experience with us was not a positive one. If you would like to discuss anything further, please don't hesitate to contact us directly at info@caminoways.com we would welcome the opportunity to speak with you.
Excellent Service and Seamless Camino Experience
Camino Ways provided an outstanding experience from start to finish on our Portuguese Coastal Camino. From our very first inquiry, their team was responsive, knowledgeable, and attentive to every detail. The planning and booking process was seamless, and everything was perfectly organized before we even started walking the way.
Every hotel they selected exceeded our expectations. The accommodations were comfortable, welcoming, and ideally located after long days of walking. We were especially impressed by the value we received excellent quality while keeping the trip very affordable.
What really stood out was the peace of mind they provided. Knowing that support was available if we needed it allowed us to focus on enjoying the Camino and the incredible experience of the journey itself.
Our father-daughter pilgrimage was everything we had hoped for, and Camino Ways played a huge part in making it so memorable. We wouldn’t hesitate to book with them again in fact, we’re already talking about returning next summer to walk the French Way with Camino Ways.
Thank you to the entire Camino Ways team for an unforgettable experience. We highly recommend them to anyone considering a Camino.
10 July 2026
Unprompted review
Reply from CaminoWays.com
Hi Paul, thank you so much!
We're so happy the Portuguese Coastal Camino lived up to what you'd hoped, from that first inquiry all the way to the finish. And knowing the support gave you the peace of mind to simply enjoy the walk means a lot to us.
A father-daughter pilgrimage sounds really special and we're honoured to have been part of it. Even better to hear you're already thinking about the French Way next summer, we'd absolutely love to help you plan it!
Thanks again to you both. Buen Camino!
Fabulous
Good communication, regular updates, value for money, clean rooms and beds. Good food. Whole process was smooth, no hitches.
Would use again.
25 May 2026
Reply from CaminoWays.com
Hi Gillian,
Thank you so much for this lovely review! We're delighted everything ran smoothly for you. It means a lot to hear it all came together with no hitches. We'd be thrilled to welcome you back anytime, and until then, happy travels!
It was a great trip with CaminoWays
It was a great trip with CaminoWays. This is the second trip with them and we would do it again. Scheduling, accommodations and transportation was what we were expecting.
26 June 2026
Reply from CaminoWays.com
Thank you John and welcome back! There is no greater compliment than a returning pilgrim and we are so pleased the second trip delivered just as much as the first.
We look forward to helping you plan the next one!
Well organized
Well organized, especially when considerthatvthisxwas a very late booking. All accommodations were as advertised. Will definitely use again.
25 June 2026
Reply from CaminoWays.com
Thanks Thomas and well done for taking the leap with a last-minute booking!
We are delighted everything came together smoothly and that the accommodation lived up to expectations. We look forward to helping you plan your next Camino whenever the time comes.
We had a faultless experience with…
We had a faultless experience with you….. from start to finish.
25 June 2026
Reply from CaminoWays.com
Thank you Paul!
We are so pleased the entire experience delivered from start to finish. We hope the Camino itself was equally memorable.
All well organised no issues
All well organised no issues. One thing to note - walk was harder than anticipated and just as well we were fit before starting! 27k sometimes on very hilly terrain in temperatures reaching 30C and with backpacks 12k, well…. ! Accommodation was all great, clean & tidy with helpful and friendly hosts. Would definitely use Camino Ways again. Kenneth Edmond, June 2026
25 June 2026
Reply from CaminoWays.com
Thank you so much Kenneth!
We're delighted everything went smoothly and that the accommodation hit the mark throughout. Friendly hosts and a comfortable bed at the end of a long day make all the difference on the Camino.
You're absolutely right that the terrain can surprise even the most prepared walkers and the fact that you arrived fit and ready clearly paid off!
We look forward to welcoming you back on the Camino one day!
Absolutely everything was organised to…
Absolutely everything was organised to perfection!! Even the weather! Hotels were superb as was the food, and seeing your bags in reception at the end of every day in a new hotel was perfection!
25 June 2026
Reply from CaminoWays.com
Thank you for your wonderful review and for taking the time to share your experience!
We are delighted to hear that every aspect of your Camino met expectations. It is always our aim to ensure that pilgrims can focus entirely on the walk, knowing that everything else is taken care of.
We very much hope to welcome you back on the Camino in the future!
Camino Ways was an excellent choice to plan our Camino walk.
Camino Ways was an excellent choice to help us plan our trip. They were patient with our many questions and helped to create a trip that catered to our wants and needs. The accommodations and transportation they booked more than met our expectations. Thank you for facilitating such a memorable trip!
10 June 2026
Reply from CaminoWays.com
Thank you so much Kate, what a lovely review!
We are thrilled to hear that the trip exceeded your expectations and that our team could guide you through the planning process. No question is ever too many when it comes to getting your Camino just right and it is wonderful to know the accommodations and transfers all delivered on the day.
We look forward to helping you plan your next adventure!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.