CaminoWays.com Reviews 

780
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the trip itineraries are exceptionally well organized and stress free. Travelers enthusiastically praise the seamless luggage transfers, helpful guides, and comfortable, clean accommodations throughout the route. Some reviewers were not happy with specific accommodations located far away from the main trail or town centers. A few other people also felt that certain properties lacked adequate cleanliness, while others encountered issues with poor food standards or unhelpful staff. Additionally, a small group of consumers reported occasional problems regarding mismanaged luggage logistics or unexpected itinerary changes.

What people talk about most

Service

Consumers find service to be positive, highlighting smooth logistics and reliable luggage transfers that made... See more

Location

Customers consistently note ambiguous experiences with location, as opinions on where they stayed vary widely... See more

User experience

Users describe positive interactions with user experience, highlighting how reliable planning and seamless... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members and tour guides as... See more

Quality

People report positive experiences with quality, highlighting that the accommodation was generally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We chose to have Camino Ways book our accommodations and to transfer our luggage. So glad we did! Excellent accommodations- although some outside of town, was well worth it! - and our luggage was alwa... See more

Company replied

Rated 5 out of 5 stars

All well organised no issues. One thing to note - walk was harder than anticipated and just as well we were fit before starting! 27k sometimes on very hilly terrain in temperatures reaching 30C and... See more

Company replied

Rated 5 out of 5 stars

My partner and I are not good at planning things together. Add in the last minute nature of our trip (1 month before departure), and the realization that we would be booking >10 different hotels in >... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Camino Ways. The hotels they booked us in were all good. The last hotel in Baiona was fabulous. It was a mystery. We left our luggage each day and it arrived at our nex... See more

Company replied


Company details

  1. Tour operator
  2. Travel agent

Written by the company

At caminoWays.com, we all share a common passion: The Camino de Santiago. As one of the most loved tour operators for the Camino, we have been helping pilgrims discover the joy of the Camino de Santiago for more than 15 years. When booking with us, there is no intermediary. We have great connections and relationships with local businesses along the Camino, and we book local hotels, taxis and guides for you directly. This is the belief on which CaminoWays has been built, and this personal touch gives our clients a high degree of satisfaction.

Your Camino, in safe hands

Written by the company

Walk the Camino with confidence
For over 15 years, we’ve helped pilgrims enjoy the Camino with carefully selected accommodation, luggage transfers and support throughout their journey.

Support throughout your Camino

We’re here when you need us

We’re here when you need us
From the moment you book until you finish your journey, our team is here to support you. If something unexpected happens along the way, you can contact our 24/7 emergency support team for help.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

780 reviews

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Replied to 94% of negative reviews

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4.5

All reviews

(780)

349 reviews in the last 12 months

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Rated 3 out of 5 stars

2026 Portuguese was OK

We truly belive that your agents haven't bean on hte trail for a long time. SOme of the properties are tired and worn out. We actually had a property with rusty showers and sinks. THere are more offerings on the Camino that can be more quaint and pilgrim like instead of tour bus like. We had two incidents where our reservatio wan't were we were told. THe problem was resolved after 1 1/2 hours.

20 May 2026
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Reply from CaminoWays.com

Thank you for taking the time to write this, it's the kind of feedback we need to hear. Tired properties and rusty fittings aren't the standard we promise and being sent to a hotel where your reservation wasn't in place, twice, with an hour and a half to sort it out, is not acceptable.

Your point about the character of the accommodation is well taken too: smaller, more pilgrim-focused places are what many of our walkers are looking for on the Portuguese route. We're passing all of this to our product team, who do inspect properties along the route, so we can re-check the ones that let you down.

Buen Camino and thank you again for the honest feedback!

Rated 5 out of 5 stars

Curated accommodations

The accommodations curated by Camino Ways are exceptional, especially the one in Arcade. After a long day of trekking, it was lovely to settle to clean, comfortable rooms and a delicious yummy dinner. The reception at the hotels was hospitable and English speaking.

24 June 2026
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Reply from CaminoWays.com

Hi Lucy,

Thank you for the lovely review! Choosing the right places to stay is one of the parts we care most about, so it's great to hear the Arcade hotel stood out — clean rooms, a good dinner and a warm welcome are exactly what you want after a long day's walking.

Buen Camino and we hope to welcome you back!

Rated 5 out of 5 stars

It is the second time that I used…

It is the second time that I used Caminoways to arrange caminos walks for me. The communication before the trip with the Camino team was excellent and I all my queries was quickly replied to (especially the assistance from Isabella which was great) Although I was able to communicate with Caminoways during the walk, there was no need as everything was very well arranged.
Accomodation: Besides one place (a bit sub standard) that I stayed in, all the others was nicely situated. I also opted for luggage transfer, which was excellent. No where did I had to with for it.
I will use Caminoways again if I would consider another camino.
Thank you Caminoways

3 June 2026
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Reply from CaminoWays.com

Hi Ronel,

Thank you for choosing us a second time and for such thoughtful feedback! We'll be sure to pass your praise on to Isabella, she'll be delighted. Great to hear the arrangements ran so smoothly that you never needed to call and that the luggage was always waiting for you.

Sorry one of the properties fell short of the rest, we'll look into it.

Buen Camino and we hope to plan your next one!

Rated 5 out of 5 stars

Reliable and nice accomodation

Reliable and mostly very good accommodation

4 June 2026
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Reply from CaminoWays.com

Hi Kristin,

Thank you for the review! Glad the arrangements were reliable and the accommodation mostly hit the mark, if any particular stay disappointed, do let us know so we can look into it.

Buen Camino and we hope to see you again!

Rated 5 out of 5 stars

Good Way to Organise a Potentially Complex Trip

The booking process was clear and simple. The arrangements on the Camino worked well - there were no issues. There was useful additional information provided on the website. There was noticeable variation in the quality of accommodation and meals provided along our route, but we were told to expect this.

9 June 2026
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Reply from CaminoWays.com

Hi Kristin,

Thank you for taking the time to review us! Good to hear the trip ran reliably and that you were happy with the accommodation overall.

Buen Camino and we hope to welcome you back!

Rated 5 out of 5 stars

Clean great facilities well organized…

Clean great facilities well organized no problems I would use it again

16 May 2026
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Reply from CaminoWays.com

Hi Maria,

Thank you for the review! Great to hear everything was clean, well organised and problem-free from start to finish.

Buen Camino and we hope to help with your next one!

Rated 5 out of 5 stars

Camino Ways is a MUST

Camino Ways planned an absolutely perfect, seamless trip. We came into the Camino a little nervous and unsure what to expect, and all of the planning, logistics, and coordinating from Camino Ways allowed us to fully immerse ourselves in simply walking the path. I cannot recommend them enough to anyone considering the Camino! Every hotel was excellent. The luggage transfer was truly seamless. And the customer service was very clear and communicative. I will absolutely use Camino Ways again when I do my next Camino.

18 June 2026
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Reply from CaminoWays.com

Thank you for such a wonderful review! Taking care of the planning and logistics so you can just walk is exactly why we do this and it's lovely to hear it let you settle into the Camino despite the early nerves.

Buen Camino and we can't wait to plan your next one!

Rated 5 out of 5 stars

Look no further.....

I've used CaminoWays on three occasions, and each one was faultless. Their communication is great, relevant information provided in a timely manner, and most of all...a Pilgrim/hiker can have confidence that the selected accommodation will be ideal for the Camino -- close to the Path, clean, friendly, relatively comfortable and safe.

8 June 2026
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Reply from CaminoWays.com

Hi Barry,

Thank you for trusting us three times over and for such a generous review! Knowing your bed each night will be close to the path, clean and safe is exactly the confidence we want every pilgrim to have, so it means a lot to hear we've delivered that consistently.

Buen Camino and here's to the fourth!

Rated 5 out of 5 stars

2nd time using service

2nd time using service, all places that i was booked in were great standard,all hosts friendly and food was lovely , baggage service top class and any issues quickly sorted on whats app, excellent service will use again

14 May 2026
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Reply from CaminoWays.com

Hi Patrick,

Thank you for coming back to us a second time! Great to hear the standard held up across every stay, the hosts and food were a highlight and that anything that cropped up was sorted quickly over WhatsApp.

Buen Camino and we hope to see you for a third!

Rated 5 out of 5 stars

We had a wonderful experience working…

We had a wonderful experience working with Camino Ways! The coordination and communication throughout the entire process were excellent, especially considering we were traveling with a large group of 30 people. Managing a group of that size comes with a lot of moving parts, and we felt very supported and well taken care of throughout our journey.

The one area we would have liked to see handled differently was the included dinners. At a few locations, dinner was predetermined and a plate of food was simply brought out to each guest without a menu or an opportunity to choose what they would like. Although we had submitted dietary restrictions and allergies ahead of time, this style of dining felt a little unusual, and several members of our group were disappointed not to have any choice in their meal.

For future groups, especially larger ones, we would love to see either a limited menu with a few options to choose from or more flexibility around the included dinners.

Overall, though, Camino Ways did a fantastic job organizing our trip. Their communication, coordination, and support made traveling with such a large group so much easier, and we truly appreciated all the work that went into making our Camino experience run smoothly!

6 June 2026
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Reply from CaminoWays.com

Hi Lydia,

Thank you for such a thoughtful review and for trusting us with a group of thirty! We're really glad the coordination and communication held up across all those moving parts.

Your point about the included dinners is a fair one. Set menus are common practice for larger groups on the Camino, but being handed a plate with no choice at all isn't the experience we want, especially when dietary needs have been shared in advance. We're taking this to our product team to look at building in a limited choice of options for group dinners.

Buen Camino and thank you again!

Rated 1 out of 5 stars

The Hotel in Rome was not up to your…

The Hotel in Rome was not up to your usual standard, in fact it was a disgrace hence the reason we found alternative accommodation.

24 May 2026
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Reply from CaminoWays.com

Hi Michael,

Thank you for your feedback and we're sorry the hotel in Rome didn't meet your expectations.

We followed this up with the property directly and came back to you by email with the outcome. As noted there, an alternative room was offered to you during your stay, which you chose not to take up. Feedback like yours does feed into how we review the accommodation we offer and we'll keep this one under review.

Rated 5 out of 5 stars

100% - Two thumbs up - 5 Stars

I've written a lengthy recommendation in the past so this will be short and sweet.

100% recommendations Camino Way
Excellent customer service
Thorough details
Flawless execution on every front from drivers picking up on time, to luggage transports always done correctly, to great accommodations along the Camino.

12 May 2026
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Reply from CaminoWays.com

Hi Mary,

Thanks a lot! Lovely to hear that everything from the drivers to the luggage transfers to the accommodation came together so well, and that you've recommended us more than once.

Buen Camino and we hope to see you on another route soon!

Rated 5 out of 5 stars

Excellent support

13 July 2026
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Reply from CaminoWays.com

Thank you for the review! Great to hear our team looked after you well.

Buen Camino and we hope to help with your next Camino!

Rated 5 out of 5 stars

Excellent Service

Always a great experience booking with CaminoWays.

25 August 2026
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Reply from CaminoWays.com

Hi Tim,

Thank you for the kind words and for booking with us more than once! Great to hear the experience is consistently a good one.

Buen Camino and we look forward to the next!

Rated 5 out of 5 stars

Everything went according to plan

Everything went according to plan. (Porto Costal / Spiritual Variant). My daughters joined me in Baiona, which added to the planning complexity. Not having to do the detailed setup of the stays and baggage transfers removed a lot of planning work and let me focus on enjoying the journey. Buen Camino!

30 July 2026
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Reply from CaminoWays.com

Curtis, thanks a lot!

Having your daughters join you in Baiona did make it more of a puzzle and it's the kind of puzzle we enjoy. The Coastal route into the Spiritual Variant is a beautiful way to arrive in Santiago and doing part of it with them sounds like the best possible version of it.

Glad we could take the logistics off your plate so you could look up and enjoy it.

Rated 4 out of 5 stars

Structure of your service is very good

Structure of your service is very good. Could inform clients better from the outset, were inconsistencies around luggage within our group.

31 July 2026
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Reply from CaminoWays.com

Hi Ces, thank you for your kind words! We're so glad you enjoyed the structure of your trip! You're right that clearer information from the start makes all the difference and we're sorry about the luggage inconsistencies within your group. We're taking this on board to do better. Thank you for walking with us!

Rated 5 out of 5 stars

Jamie and Kim

All of the accommodations and dining were outstanding. There were some detail miscues regarding some of the bookings but they were resolved and did not cause any big problems.

13 June 2026
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Reply from CaminoWays.com

Hi Jamie and Kim, thank you so much for your lovely review! We're delighted the accommodations and dining lived up to expectations. Apologies for the few booking miscues along the way, we're glad they were sorted without any trouble, and we'll keep working to get every detail right. Thank you for walking with us!

Rated 5 out of 5 stars

Above and Beyond My Expectations

The whole trip was so much more than I could have hoped for! Our guide, Mark, was fabulous. You could tell he really enjoys what he does and was so excited to share his knowledge with our group. He went above and beyond when it came to socializing with the group, providing daily walk information, recommending places to stop, and helping us get our certificates in Santiago. I really couldn't have asked for a better guide for this adventure! The hotels that were arranged for us were all great and places I would recommend to anyone traveling to these areas. The luggage service was amazing, and we didn't have a single issue. The nightly dinners were at places that all had wonderful food and fantastic service. I would definitely use Camino Ways again and can't say enough good things about my experience!

31 July 2026
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Reply from CaminoWays.com

Hi Jenn, thank you so much! We're thrilled the whole trip went above and beyond and we'll be sure to pass your lovely words on to Mark, who will be delighted to hear it. It means a lot that the hotels, luggage service and dinners all hit the mark too. We'd love to welcome you back for another adventure!

Rated 1 out of 5 stars

Camino del Ñorte not for Mountain Biking

We did the Camino del Norte route and did speak with Camino Ways reps about this. They said it was fine for mountain biking. Maybe if you are an expert mountain biker and we told them we were NOT. There were no other bikers. The “gentle rolling hills” as described on Day 1 description is not true! There are steep ascents and descents with rocks and deep ruts! And we were told by walkers that Day 2 was even harder. The entryway for the trail in San Sebastián had a metal gate that did not allow bikes to get through. We had to lift the heavy mountain bikes over and this should have been our first clue that we should not bike this trail. Shame on us for not doing our research and just trusting the Camino Ways reps who apparently just want to sell their package tour.

20 July 2026
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Reply from CaminoWays.com

Dear Nancy and Jay,

Thank you for your feedback and we're sorry to hear the cycling turned out tougher than you'd expected, we understand it wasn't quite the experience you had in mind.

The Camino del Norte is one of the more demanding routes we offer, and by bike in particular it can involve steep sections, rougher terrain and longer, more challenging stages. For this reason, we do recommend that cyclists have some previous experience before choosing this itinerary, so they feel comfortable with the level involved. We're sorry if this didn't come across as clearly as it should have when you were planning your trip.

We were glad to be able to support you in leaving the bikes and continuing on foot, so that you could still enjoy and complete your Camino.

We truly appreciate you taking the time to share your thoughts, and we wish you wonderful travels ahead.

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