Campaignmonitor Reviews 196

Fast response and resolution to our problem plus an email back to confirm it has been fixed!

A couple of my links had changed and help folks were able to go in and save the day.

Contacted support very early in the morning. Received a very quick response which was extremely helpful.

We use Campaignmonitor since 10+ years. Yesterday was my first request – it was answered within less than an hour. Perfect service I almost never need (thats good, because the FAQ and tutorials are a good startingpoint).

The Campaign Monitor Support team provided a quick and effective response

I have contacted Campaign Monitor support a number of times. The support staff are always helpful and responsive. My issues are typically resolved within 24-48 hours.

Easy to use, and customer service is great!

Super quick support

The support answers always very quickly. The record is two minutes after sending a ticket.

The Campaign Monitor support team answered my support request promptly and provided the exact help I needed.

Product punches above it's weight for the price. And the support team is great.

Very professional team that is ready to help you immediately if you have any problems.

They have also created a tool that is easy to use and understand even for laymen. Have been good customers for years and fully satisfied.

I can always rely on Campaign Monitor to give a swift, helpful and clear answer to my queries. I am particularly impressed with the speed of response and the care to make ongoing discussion if further clarification is needed.

I have been a customer of Campaign Monitor for well over 10 years, and recently called on their support team to help diagnose and advise on a technical problem I was facing on their system. Their response was fast, friendly, generously detailed, and very helpful.

I got stuck and they sorted it instantly. Logging in was not proving easy. But they walked me through step-by-step what was needed. Very helpful team. Impressive.

I had a question for support, which ended up being something I should have known myself, but they were patient and kept responding to my further questions until I had resolved the issue.

It was my pleasure to deal with Mark from the customer support team. His reply was swift, appreciative, thorough and delightful...and I am accordingly Grateful...

Happiness...
...and Success...
Michael

Had an urgent problem, they responded and resolved within minutes. That's the mark of a great customer focused company.

Hard to do a task in a sub account which I hadn't done previously, so needed a quick bit of help from the Campaign Monitor support team.
That help arrived in a short time frame and pointed me the right direction.
Very helpful and very fast.