Would have been a 5 star but customer service wasn't great, I asked several times about a fixing kit and no response.
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Company details
- #71 of 79 best companies in Camping Shop
- #18 of 20 best companies in Caravan Supply Shop
Written by the company
At CamperNation, we're not just retailers—we're fellow adventurers who understand the joy of outdoor living. We specialise in premium products for caravan enthusiasts, motorhome owners, and glamping businesses, carefully selecting only the finest awnings, accessories, glamping structures, saunas, and outdoor essentials that enhance your experience under the open sky. What truly sets us apart is our dedication to personalised service. Finding the perfect awning for your seasonal pitch or the ideal luxury glamping pod for your site requires expertise and attention to detail. That's why we offer one-on-one consultation with product specialists, custom sizing assistance tailored to your specific setup, and friendly, knowledgeable support throughout your purchase journey. Our customers often tell us how refreshing it is to speak with real outdoor enthusiasts who understand both the products and the lifestyle. We partner with reputable brands known for exceptional craftsmanship and durability. Every product we offer delivers genuine value—not just in competitive pricing, but in longevity, performance, and the enjoyment it brings to your outdoor adventures. As an independent British business, CamperNation was built on authentic passion for outdoor living, deep product knowledge, and unwavering trust with our customers. We take pride in helping people discover the perfect balance of freedom and comfort that makes outdoor life so rewarding. Whether you're upgrading your seasonal pitch, expanding your glamping business, or preparing for your next touring adventure, the CamperNation team is here to support your journey every step of the way.
Contact info
United Kingdom
- 02080642643
- info@campernation.co.uk
- campernation.co.uk
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Replied to 83% of negative reviews
Typically replies within 24 hours
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Super helpful company with prices to match
Great prices, great comms - very quick delivery- and absolutely excellent customer service. Wouldn’t hesitate to use again and would recommend to anyone.

Reply from Campernation

Reply from Campernation

Reply from Campernation
Excellent personal service
I cannot speak highly enough of the customer service we received from Phil. He helped with confirming the size of awning we needed which gave us the confidence to make an online purchase. He always responded quickly to any queries and gave reassurance about the delivery time and quality of the awning. It felt like a very personal service. The awning arrived ahead of schedule which was a bonus. Phil has offered to help also if we have any issues putting the awning up.

Reply from Campernation
Brilliant customer service and a…
Brilliant customer service and a company to trust.
Extremely fast delivery and support.
I do not know of a company that gives 100 day returns and covers the cost.
I unreservedly recommend Campernation. This is how a business should be run.

Reply from Campernation
Excellent customer service
Unfortunately Camper Nation didn’t have the item I was interested in purchasing but I’ve given 5 stars anyway as their customer service in helping me with my query was excellent. Phil was friendly, helpful and professional throughout. I would have no hesitation in recommending or buying from this company in the future.

Reply from Campernation
New Awning - Australia Delivery
Fantastic service. I purchased a Walker awning for an Adria Action caravan and had it shipped to Australia. I contacted Phil via an email request to ask if he would ship to Australia. He replied very quickly and provided a quote and a pay link, without the VAT, as I would be paying import duties (taxes) on arrival in Australia. Shipping took about 14 days and Phil contacted me as soon as my order had arrived at customs in Australia and provided the details for contacting customs to pay the import duties. The courier company also contacted me soon after for the customs duties. After payment it was delivered in a couple of days. Very happy with his communication through the whole process. There's no Australian distributor for these awnings, so I highly recommend Phil and his business.

Reply from Campernation
Outstanding customer service from Phil
Outstanding customer service from Phil. Knowledgeable, helpful and quick to reply. My new awning arrived the day after I placed my order. Would highly recommend Phil and campernation.co.uk

Reply from Campernation
Great service, Happy customer.
Placed the order online on a Monday evening. Called the following day to request if they could expedite the shipping of the goods I ordered. Had all the items I purchased by Wednesday. All here in under 48hrs. Competitive prices, great communication, unbelievable service, all contributing to fantastic customer experience. Extremely happy and will not hesitate using Campernation again.

Reply from Campernation
New caravan awning purchase
I recently purchased a new caravan awning from Campernation, and they have been an absolute pleasure to deal with throughout. The awning was a new product, making it was on pre-order. Phil kept me updated on delivery dates throughout, and it was dispatched as soon as they received it, meaning I had it sooner than expected and in time for our first trip away over the Bank Holiday. I've contacted Phil a couple of times with queries and he has always replied promptly, and he has always been extremely helpful. I would have no problem recommending Campernation to anyone I know.

Reply from Campernation
Quality camping/caravan gear and great customer service
Really knowledgeable and friendly service. A great place to find quality camping and caravan gear.
Great service, would use again
Extremely helpful and quick to answer any questions. Great delivery, would definitely use again.
Awning Tent purchase.
From the moment I came across Campernation's website I knew it was worth a visit; it was easy to read, told me exactly what I was looking for and was inviting to read.
The company was simple to contact and I was either spoken to immediately or contacted quickly by the Director, Phil McEleney who must have camping in his veins with enthusiasm to match.
We talked through different scenarios and products before finding the perfect solution after all it was a major purchase for us and Phil's determination to deliver the perfect set up was outstanding and very much appreciated. I had previously contacted another supplier which ran out of steam and product knowledge whereas, Campernation and Phil in particular know theìr products and can advise accordingly.
I cannot praise this experience more highly and that goes for Campernation in particular.
If anyone is looking for a camping set up and wants to buy with confidence then they are the "go to" business. The products are top quality, the price is right and so is the service. Happy camping everyone.

Reply from Campernation
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