CAMPZ Reviews 

2,040
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Great customer service! Great selection of outdoor equipment and competitive prices. Had some issues during check-out and reached out to their customer service for help. Received very timely res... See more

Rated 1 out of 5 stars

The delivery date has passed without any notice. Customer service doesn't reply - even after two times writing and asking for calling back. No possibility to contact Campz. I really recommend to find... See more

Company replied

Rated 1 out of 5 stars

I have never recieved my order fra Campz. I’ve contacted them several times, for information about delivery. Every times the answer was “problems in the company”. And now for the second time they want... See more

Rated 5 out of 5 stars

Just be aware CAMPZ and other companies under Internetstores GmbH have filed for bankruptcy. So they don't take returns at the moment (unfortunately I have a warranty case pending myself). It's a... See more

Company details

  1. Camping Shop
  2. Outdoor sports shop
  3. Rock Climbing

Written by the company

For at opnå alt dette, tester vores hold de fleste produkter selv, for at kunne sikre en god kvalitet. Takket være vores gode og tætte samarbejde med de førende producenter inden for outdoor, kan vi desuden garantere, at vi altid vil være på forkant med udviklingen og tilbyde alle nyhederne indenfor outdoor-branchen.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2k reviews

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No recent history of asking for reviews

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3.3

All reviews

(2,040)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

3 days delivery time?

Camps site says 3 days delivery time. My money was recieved by the company one day after my order. I didn't recieve my order after a month, and several inquiries with no possibility to talk to a real human, but only a few automatic "We will get back to you" answers both on danish and German website.
After contacting a complaint site for commerce in the EU, I finally recieved my order today...

15 November 2023
Unprompted review
Rated 1 out of 5 stars

My ordet was delayed more than 8…

My ordet was delayed more than 8 Working days. Customers service could not and still can’t be reached. 10 days ago I cancelled my order and you still haven’t returned my money.
Do not use this company!!

1 November 2023
Unprompted review
Rated 1 out of 5 stars

I have never recieved my order fra…

I have never recieved my order fra Campz. I’ve contacted them several times, for information about delivery. Every times the answer was “problems in the company”. And now for the second time they want me to descibe my experience!!!! Hope you will be serious about this. And i’m still waiting to recieve my order or g’et my money back.

14 November 2023
Unprompted review
Rated 1 out of 5 stars

money lost

After a month I have not received the jacket yet and the customer service is not helping. Money lost

14 November 2023
Unprompted review
Rated 2 out of 5 stars

Lack of customer services and communication

I ordered an item on the 20th of October and still got nothing (almost 3 weeks later). Apparently, they are having some issues with the deliveries, but there is no communication at all complete lack of customer service, which in such situations is just unbearable. However, I have ordered before from the website and everything was perfect, but it seems like they do not know how to handle hard situations.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

CAMPZ Bankrupcy

Just be aware CAMPZ and other companies under Internetstores GmbH have filed for bankruptcy. So they don't take returns at the moment (unfortunately I have a warranty case pending myself).

It's a shame because I've personally always liked CAMPZ.

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service!

Great selection of outdoor equipment and competitive prices. Had some issues during check-out and reached out to their customer service for help. Received very timely responses and they were able to fix the problem right away!

Will keep buying from them in the future!

15 September 2023
Unprompted review
Rated 3 out of 5 stars

The chais I ordered was brown I got…

The chais I ordered was brown I got black...They was really small....

15 July 2023
Unprompted review
CAMPZ logo

Reply from CAMPZ

Hello Helle,

Thank you for your inquiry.

We are sorry that you have received a different color.
You are always welcome to return an item to us within 30 days.
If you need help, please contact us again at:
service@campz.dk

With kind regards,
Team Campz

Rated 5 out of 5 stars

Perfect

They where perfect. From estimate, to shipping, to fit, everything happened nearly overnight. I'll recommend og O Will be shopping herefter again.

9 June 2023
Unprompted review

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