CAMPZ Reviews 

2,040
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Great customer service! Great selection of outdoor equipment and competitive prices. Had some issues during check-out and reached out to their customer service for help. Received very timely res... See more

Rated 1 out of 5 stars

The delivery date has passed without any notice. Customer service doesn't reply - even after two times writing and asking for calling back. No possibility to contact Campz. I really recommend to find... See more

Company replied

Rated 1 out of 5 stars

I have never recieved my order fra Campz. I’ve contacted them several times, for information about delivery. Every times the answer was “problems in the company”. And now for the second time they want... See more

Rated 5 out of 5 stars

Just be aware CAMPZ and other companies under Internetstores GmbH have filed for bankruptcy. So they don't take returns at the moment (unfortunately I have a warranty case pending myself). It's a... See more

Company details

  1. Camping Shop
  2. Outdoor sports shop
  3. Rock Climbing

Written by the company

For at opnå alt dette, tester vores hold de fleste produkter selv, for at kunne sikre en god kvalitet. Takket være vores gode og tætte samarbejde med de førende producenter inden for outdoor, kan vi desuden garantere, at vi altid vil være på forkant med udviklingen og tilbyde alle nyhederne indenfor outdoor-branchen.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2k reviews

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3.3

All reviews

(2,040)

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Rated 3 out of 5 stars

Unable to Modify Order within 30 Min of Placing It

I ordered several products from their website and then wanted to modify the order within 30min of placing it. I wanted to add extra items to the order, but the customer portal said it wasn't possible and so I immediately wrote in to customer service which was just before 5pm. They responded the next morning saying it wasn't possible as the order was already being processed. However, the order didnt ship until the following day almost 48 hours after it was placed. There was plenty of time to modify the order so it is a bit disappointing. If it was shipped the next day I would understand, but it wasn't. Now I would have to pay shipping to return the item or pay shipping for them to send the additional items.

Other than that, the products and pricing at Campz are good and haven't had any issues with past orders.

5 April 2023
Unprompted review
CAMPZ logo

Reply from CAMPZ

Hi Chase,

Thank you for your request.
We are sorry, but it is not possible to add an item to an already created order.
Returns are always free of charge.
If you still need an answer to anything, please feel free to contact us at:
service@campz.dk

With kind regards,
Team Campz

Rated 5 out of 5 stars

Super handy one-man tent

Super handy one-man tent, that - despite it's 1600 grammes - feels spacious and rugged. I am very satisfied after testing it in the field last weekend.

25 April 2023
Unprompted review
Rated 1 out of 5 stars

Horrieble place to shop!!!

Horrieble place to shop!!!
If you return things dont count on getting all your money back or that they have an over view of what you have returned!
Now more than a month ago since i returned my things and still have to fight with Campz to get all my money back!

24 March 2023
Unprompted review
CAMPZ logo

Reply from CAMPZ

Hello Finn,

Thank you for your request.
You can be sure that we refund all returns we receive.
The return process can be prolonged if you send orders in the same package, as we have to send them to the right warehouses.
When this happens, we will refund the customer immediately.
If you inform us what you have returned, we can also refund you before the package is processed.
If you have any more questions about prices or other topics that you are unsure about, we would love to hear from you again.
Contact us at: service@campz.dk

With kind regards,
Team Campz

Rated 5 out of 5 stars

Excellent and quick service

In connection with Black Friday ‘22, I purchased some climbing shoes as a Christmas gift. Unfortunately, they turned out to be too small.
As campz.dk do not have an exchange policy, I reached out to them and explained the situation.
The outcome was to return the shoes to them and order new, bigger shoes (same model and make). Since the price of the shoes had increased by dkk 230, I should send a mail with both order numbers so I could get the bigger shoes for the same price.

First, I received a refund for the price difference after they shipped the new shoes.
Secondly, I received a full refund for the too small shoes after they had received them.

I strongly recommend shopping with campz.dk since I have experienced their service as nothing but outstanding.

2 January 2023
Unprompted review
Rated 1 out of 5 stars

I ordered sandals

I ordered sandals, received a tracking number, but nothing happend for days. Aften 5 days my order was suddenly camcelled😕

16 December 2022
Unprompted review
CAMPZ logo

Reply from CAMPZ

Hello Annette,

Thank you for your inquiry.
We apologize that your order has been cancelled. Unfortunately I do not know the reason, but I will be happy to help you find another similar item, with a further discount of course.

Please contact us on: tel +45 781 525 15 or service@campz.dk

Kind regards,
Team Campz

Rated 5 out of 5 stars

Good

It took a bit to receive the order, but that was because of danish postal service. My product was how i expected it to be👌🏼

23 November 2022
Unprompted review

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