Camsure Home Surveys Reviews 2,591

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 756 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the thoroughness and detail in the reports provided. Many appreciate the professional and efficient staff, who are often described as helpful, knowledgeable, and responsive. The quick response times and clear communication throughout the process contribute to a smooth and stress-free user experience, with many noting the valuable post-survey calls. However, some people mentioned issues such as a surveyor missing an annexe room, requiring a return visit, and a delayed valuation report that needed multiple amendments. Additionally, a few customers reported that obvious signs of woodworm and a serious electrical issue were missed, and one experienced poor response and lack of communication, causing delays in their property purchase.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, professionalism,... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick turnaround for... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from start to finish. Easy to book in, kept up to date on the scheduled appointment, quick report. We had recently had a level 3 completed by a separate firm, the house purchase fel... See more

Company replied

Rated 5 out of 5 stars

We were helped by Georgie to book in our Level 2 Survay, she was very knowledgeable and pleasant to talk to, made the whole process smooth. The survey was done by Irek, who was very precise and paid a... See more

Company replied

Rated 5 out of 5 stars

I would recommend using Camsure Homes. Moving is stressful but Camsure made the process of obtaining a survey stress free. The survey coordinator Georgie was really helpful and efficient and kept us u... See more

Company replied

Rated 5 out of 5 stars

Camsure were incredibly thorough with their RICS level 2 homebuyers survey. They had great communication throughout, and Joel Edgar, our surveyer, made sure to arrange a call with us to go through ev... See more

Company replied


Company details

  1. #24 of 39 best companies in Property Surveyor
  2. #23 of 34 best companies in Chartered Surveyor
  3. #9 of 13 best companies in Home Inspector
  4. #18 of 30 best companies in Property valuer
  5. #23 of 33 best companies in Surveyor

About Camsure Home Surveys

Written by the company

About Camsure Homes

We are an independent family run firm of experienced and specialised surveyors specialising in RICS Level 2 Homebuyers Reports and RICS Level 3 Building Surveys (formerly Full Structural Surveys).

Our experienced team of RICS Regulated surveyors are experts in all aspects of construction from 16th Century to present day.

Our clients believe this is our forte together with our friendly outlook and excellent customer service. Just take a look at our reviews.

Our Aim

Our aim is to provide comprehensive, accurate and easy to understand RICS Building Surveys and Homebuyers Reports together with genuine valuations to all homebuyers.

We base our business upon efficient, friendly customer service at all times.

What We Offer

Buying a property is one of the most important decisions you will make in your lifetime, and we pride ourselves on being professional and dynamic with the aim to provide thorough, informative and understandable survey reports providing you with peace of mind during the decision making process.

We have significant surveying experience with a number of surveyors within the firm being chartered for over 35 years.

Our surveyors are based locally to the areas we service which ensures they have the necessary local knowledge and experience to provide you with the highest quality report and service possible.

Find a Local Camsure Surveyor

Services We Offer

Join Our Facebook Page


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got what we paid for

Got what we paid for. So excellent

9 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning Martin,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

I was very pleased with the service… I was very pleased

I was very pleased with the service that I got the report was in detail and the after service to ensure that I was happy and which I was

9 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Booking process quick and efficient

Booking process quick and efficient.
The report was very professional and well built.

16 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Great service

Easy and clear communication at every level. Friendly and efficient staff who dealt with enquiries promptly.

9 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

The company was Incredibly…

The company was Incredibly professional, and everything was well communicated. My valuation report was returned in a timely manner.

16 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Good service

Good price, not too long a wait for the appointment and report returned promptly.

9 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon Wendy,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Fantastic experience on level 3 survey

Fantastic experience on level 3 survey, very comprehensive, quick turnaround and practical next steps outlined.

8 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon Sarah,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

We chose Camsure to do our survey and…

We chose Camsure to do our survey and we would definitely use again. Tom Sumner did ours and he was very thorough with plenty information and very descriptive.

13 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Tom and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 4 out of 5 stars

The Survey was excellent in its' detail…

The Survey was excellent in its' detail and help. The Surveyor also called me to clarify what had been put in the Survey - a really professional job.
Thanks

21 April 2026
Unprompted review
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 4* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 4 out of 5 stars

Good service

Overall, I received good service and was impressed by how thorough and detailed the report was. The surveyor was not only approachable, but also demonstrated a high level of knowledge throughout the process, which made everything clear and straightforward

2 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 4* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

The report was very comprehensive

The report was very comprehensive. The service efficient and the cost competitive. Overall extremely good.

15 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

the surveyor was professional and…

the surveyor was professional and communicated well. The report was prompt and detailed, and clear to read

14 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Level 2 homebuyer report

I chose Camsure after studying their website and reading customer reviews. The booking process was straightforward and I received excellent prompt communication from the coordinator (Sarah Austin) to update me on when the survey was being conducted. The surveyor (Harry Cahill) phoned prior to the survey to discuss any specific concerns we wanted him to focus on. Then immediately after the survey he phoned again to advise me of issues identified. The report followed very quickly and was extensively detailed with plenty of photographic evidence. The survey report has enabled an informed decision to be made, preventing an expensive mistake in addition to providing sound advice for finding a suitable property in the future. I have been very impressed with the service provided.
As an aside, their price for a level 2 homebuyer report was the most competitive I found.
I would highly recommend Camsure Home Surveys.

16 April 2026
Unprompted review
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Sarah, Harry and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

First time ever having a survey

First time ever having a survey
It was made very easy and straightforward
The report was written and presented with the professional approach which was excellent
Thank You

3 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Very good Survey Report A++++

Received a call from the surveyor within an hour of completing the survey, verbally detailing some of the more pressing issues. I was in receipt of a comprehensive report within a few days of the survey being carried out. Report detailed to the right level, not too much waffle and technical speak. Lots of very good images provided. Very happy with report and service A++++

9 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning Stephen,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Friendly

Friendly, professional and personal service. Lots of communication before and after the survey that focused on your needs or worries

10 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Detailed survey and very helpful follow-up

Very good experience with Camsure Homes. Harry J. carried out a Level 3 survey for us and the report was detailed, clear, and genuinely useful.

What stood out was that when we later sent follow-up questions, he replied with practical, specific answers that helped us understand the real risks in the property, rather than just repeating generic points from the report.

He was balanced, professional, and easy to deal with throughout. I would gladly use him again.

10 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Harry and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 3 out of 5 stars

I wouldn't recommend.

Edit: I appreciate the reply. My issue with it is that I don't think it represents good value compared to other surveys I've had. The kitchen was given a positive rating of 1, cabinet interiors weren't inspected (as the vendor wasn't present despite not living there), so you missed the fact that the cabinet under the sink was rotten with mold, and others were severely damaged. The top of the cabinets near the ceiling were covered in a thick layer of grease, a fire hazard, I know this wasn't inspected as the carbon monoxide monitor was on top of the cabinets, and the report listed none present in the property. The oven was also in a terrible state visually, another thing not inspected because it's outside the scope for some reason. I appreciate there was a gap between the survey and moving in, but no one had been living there. I've given 3 stars as I don't think it was a complete waste but I expected more for £565, and I only came to see what a waste it was soon after moving in.

Original review: I purchased a property through Yopa last year and finally completed early this year. I had my survey through Camsure, who I'm pretty sure were referred to me by Yopa. I wish I'd seen this as the potential conflict of interest that it is, as Yopa obviously wouldn't refer a company whose honest surveys could make them lose sales.

I've been using the survey as a reference point for completing repairs to the property, which I also did with a previous property (using a survey conducted by a different, arguably better company), but one thing that strikes me is how little effort Camsure seem to have put into this survey compared to ones I've had done by different companies.

Several categories boil down to "We aren't qualified to inspect this so you should seek the advice of a professional" or "This couldn't be inspected as furniture was in the way". The property was near enough empty and the vendor knew it was happening. As a result, it seems they missed a fair few things which have then cost me time and extra money. Nothing of the like can be found in the other survey I mentioned, which was done on an older 60s build with a similar price paid (for the survey).

It's not an unusual property by any stretch as it's an end terrace built after 2000.

30 June 2025
Unprompted review
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Thank you for taking the time to leave your review. We are sorry to read that you feel disappointed with aspects of your RICS Level 2 Home Survey.

Camsure Homes is independent and has no obligation to Yopa or any other selling agent. Our surveyors are RICS regulated professionals and are bound by strict Rules of Conduct. We do not under report findings to facilitate a sale, and our duty is always to our instructing client. This position was confirmed within the report, which states no conflict of interest was identified.

In this instance, the survey report was detailed and comprehensive, running to 74 pages and supported by photos, condition ratings and clear recommendations. A number of issues were identified, including several Condition Rating 3 items, particularly relating to services and safety matters. These items were highlighted specifically because services cannot be properly assessed beyond a visual inspection and require testing by appropriately qualified specialists, which is consistent with RICS guidance.

A Level 2 Home Survey is a visual, non‑intrusive inspection. Where parts of a property are concealed, not safely accessible or fall outside the scope of a visual assessment, the surveyor is required to explain this clearly and recommend further investigation. This approach helps ensure clients are aware of potential risks and can make informed decisions, particularly where services are involved.

Surveys reflect the condition visible at the time of inspection and cannot identify hidden defects that may only become apparent during later works. Unfortunately no survey can remove that risk entirely.

We are not aware of any contact being made with us to discuss these concerns since the inspection. Given the time that has passed, some issues may only have become apparent during later works. Our surveyors are always happy to explain findings and limitations, and we would still welcome the opportunity to discuss the report.

Rated 5 out of 5 stars

Very helpful and professional service

Alex was very helpful throughout the survey process. The report was clear, detailed, and easy to understand, and he took the time to explain everything and answer my follow-up questions. I particularly appreciated his availability for a call afterwards, which really helped me make an informed decision. I would definitely recommend his services.

16 April 2026
Unprompted review
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Alex and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Excellent Communication & Prompt Surveys

Camsure were excellent from start to finish. Their initial communication was superb. The survey was undertaken on a short turnaround and the subsequent report returned rapidly at a competitive price. I would recommend Camsure highly.

2 April 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

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