I haven’t received my product yet, or a notification that it has been shipped. I sent an inquiry on the website as that is the only option and I have gotten no response.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Did not receive results. Tried online chat, was told to fill out form on website. Tried to complete form, received error “anti spam verification failed, try again later.” Tried emailing, still no... See more
Company replied
At 1st, that there is no reference from order to put on application and response at 5:00 AM from your part made it suspicious. Yet, very surprise. Very professional, very well documented. Only buts... See more
Company replied
Received my results yesterday and so surprised to learn what triggers my stomach hurting! I am starting the elimination plan today and look forward to feeling better! I am sad to see some of my favor... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn't receive any info
I didn't receive any info, but I've sent my sample more than 10 days ago

Reply from Canada Food Intolerance
Very easy to purchase and submit
Very easy to purchase and submit. Was impressed with how quick I got my results.

Reply from Canada Food Intolerance
For years I’ve struggled with dietary issues.
For years I’ve struggled with dietary issues, eczema and deficiencies with only a few tests for allergies and diseases actually telling me anything useful about what is causing the symptoms. After one particularly bad episode I found this test in desperation as I was searching for new food allergy test. That’s when I realized that this test was actually going to be more informative than any other test I had taken before. I bought my test and followed the instructions and the results I got back were shocking but explained almost everything I’ve been dealing with. I’m taking the results to a dietitian and finally be able to know what trigger foods to avoid while being put on the right supplements to make up for everything else. I have other medical conditions that make life challenging regularly but knowing I have a guideline to make my life easier in this one way is so important and empowering. I’d recommend this for everyone as a starting point to understanding your body better for food and non food based problems.

Reply from Canada Food Intolerance
Value received
I haven't put the results to the test yet . However the report is very detailed and easy to understand. I look forward to elimating my sensitivity foods in the hope that my health improves

Reply from Canada Food Intolerance
Overall the testing was fast
Overall the testing was fast, I do wish they would break it down further as to what the person would eat to get their vitamins and minerals up, explain what types of foods contains additives and so on so a person can fully understand and know what they can substitute instead of trying to research it all! But overall it was neat to know the results!

Reply from Canada Food Intolerance
When I received the results I was…surprised, shocked at how much useful information I received. Life Changes Necessary!
When I received the results I was shocked at the many sensitivities I had. I knew I would have many but did they have to be many favorites in the food department. It’s really priceless information for your own health. The process was very easy to do and submit. I received my results in the appropriate amount of time. Customer Service was extremely helpful with questions I had at the beginning. I highly recommend this company.

Reply from Canada Food Intolerance
Its been almost 15 days of sample…
Its been almost 15 days of sample shipped and haven’t received my results.

Reply from Canada Food Intolerance

Reply from Canada Food Intolerance
Results came quickly once the sample…
Results came quickly once the sample was received.
The results help me to understand what’s happening within my body.

Reply from Canada Food Intolerance
I never received my order and it has…
I never received my order and it has been weeks. i would give less than on star it I could

Reply from Canada Food Intolerance
Even though I had to follow up by…
Even though I had to follow up by email, you were quick to reply and provide updates. The information received in the tests results are fantastic and thorough.

Reply from Canada Food Intolerance
Fast turnaround and detailed breakdown…
Fast turnaround and detailed breakdown of the results. Still working through to see if the intolerances are correct. Definitely some surprises and some assumptions i made that came back saying no intolerance.

Reply from Canada Food Intolerance
I have a scammed $90
I have a scammed $90. I haven’t received my result yet actually, don’t deal with this company is so terrible .

Reply from Canada Food Intolerance
Scam? No results. No response.
Did not receive results. Tried online chat, was told to fill out form on website. Tried to complete form, received error “anti spam verification failed, try again later.”
Tried emailing, still no response.
Feels like we’ve been scammed out of $80.
Very disappointed.

Reply from Canada Food Intolerance
Nice to know the stuff that bothers you…
Nice to know the stuff that bothers you and then we can fix it at home.

Reply from Canada Food Intolerance
Poor customer service
1; samples sent in December were lost
2; samples sent in late Jan/early Feb were received however they only processed mine not my spouses.
3; sent 3 emails asking where his was to customer service representation Andrew.
4. My spouse emails and finally he gets a response from Erica
5. Erica immediately is on it and gets his sent to him
6. Andrew emails me finally responding saying “he emailed me” only he never did and there was nothing in our thread.
It seemed as if Andrew did something wrong and tried to cover his bases and gaslight me into thinking he did his job when clearly something was missing.
The product received is incredible and I’m thankful for the report but dealing with Andrew was horrible.

Reply from Canada Food Intolerance
DO NOT USE this company
DO NOT USE this company. They lost my sample. I sent it on tracked delivery. It got to them on the 5th Feb, we are now on the 18th march and I STILL haven't been refunded, I'm still trying and being ignored. Worst company ever, dont waste your money, you won't get results or a refund

Reply from Canada Food Intolerance
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







