Canadalaptopbattery Reviews 

486
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers had a great experience with this company, consistently mentioning reliable service and smooth transactions. Customers frequently praise the fast shipping and the helpful installation tools included with the replacement batteries for various laptop models. Consumers also appreciate the professional packaging, clear website guidance, and how well the items match their original devices. Some reviewers were not happy with the battery life, noting that the replacements drained quickly or held a significantly shorter charge than expected. A few people also experienced physical fit issues, or found that the small screwdrivers provided in the package were made of inferior steel.

What people talk about most

Product

Users describe ambiguous interactions with product, noting that while many reviewers appreciate the quick... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on these products are deeply divided. While... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders typically arrive on time,... See more

User experience

Consumers find user experience to be characterized by great satisfaction, highlighting that the website is... See more

Service

Customers consistently note positive experiences with service, highlighting great interactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation.... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd or 4th battery order from Canada Laptop battery over the years. Whether it was for my own, my kids or a friend, CLB is the go to Canadian source for replacement batteries. They prov... See more

Company replied

Rated 5 out of 5 stars

The website was easy to use and had all the information I needed. The 1 year warranty and 30 day return policy made me comfortable with the purchase. The battery arrived in a few days and it came w... See more

Company replied

Rated 5 out of 5 stars

A good price for my laptop's battery (especially considering CAN prices). The company e-mailed me before shipping the battery, to confirm it was the correct style/model for my laptop--great. The bat... See more

Company replied


Company details

  1. Battery shop
  2. Battery Manufacturer

Written by the company

We specialize in providing high quality replacement batteries for various brands of laptops/notebooks in Canada. And we are passionate about the pursuit of excellence, so every time you purchase our products, you can expect to find excellent batteries ...


Contact info

4.2

Great

TrustScore 4 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(486)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the beginning to the end my…Excellent

From the beginning to the end my experience has been very satisfactory. The quality of the laptop battery I purchased is of excellent quality. It charges really fast. The packaging was very good. The shipment was prompt. I very happy.

25 January 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your wonderful feedback! We're delighted to hear that you had a satisfactory experience from start to finish. It's great to know that the battery quality, fast charging, secure packaging, and prompt shipping met your expectations. Enjoy your new battery, and feel free to reach out if you ever need anything!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Battery came in fast

Battery came in fast. Everything works great, thanks!

23 January 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your feedback! We're glad to hear your battery arrived quickly and is working great. Enjoy, and let us know if you ever need anything else!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Replacement battery for Lenovo 01YU911

I am very happy that I was able to find the battery
for my Lenovo laptop... thank you for the fast shipment and nice, professional service
The battery works well and I am satisfied with the performance, I recommend it!

27 January 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found the right battery for your Lenovo laptop and that it’s working well for you. Providing fast shipment and professional service is always our goal, so it’s wonderful to know we met your expectations. Your recommendation means a lot to us! If you ever need anything else in the future, we’re here to help. Thanks again for choosing us, and we look forward to serving you again!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Perfect fit

Perfect fit, better than oem. Fast shipping. Five Star all the way!

25 January 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your fantastic feedback! We're thrilled to hear the battery was a perfect fit and exceeded your expectations. Enjoy, and let us know if you need anything in the future!

Best regards,
canadalaptopbattery.com Team

Rated 3 out of 5 stars

Battery Failed, Refund Eventually Issued

Refund has been given but the DYI aspect around a battery's failure is intense. Battery for my Dell Latitude 9420 worked perfectly for about 2 months. Then the laptop suddenly failed to recognize it and to charge it (red blinking lights). The IT department at work determined that the battery has failed. The company requires "proof" of the failure, I suppose, it's a big scam I orchestrating to get $72 back. As per their policy: "Please note that if there is no prood [sic] of the battery issue, the returned shipping cost should be covered by the customer according to our refund policy." I'm not going to bother because shipping etc. is too much trouble here. Needless to say, don't buy these, service and product are below standard.

15 January 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

We are genuinely sorry to hear about your experience with the battery for your Dell Latitude 9420 and understand your frustration. Ensuring customer satisfaction and product quality is very important to us, and it’s disappointing to hear we fell short in this instance.

Our return policy aims to streamline resolution processes, and we regret if it caused inconvenience. While proof of failure is required to process claims efficiently, we strive to make this process as straightforward as possible. If you reconsider, please contact our support team with any additional details; we’re committed to finding a fair solution for you.

Your feedback is invaluable and helps us improve both our products and service. Thank you for bringing this to our attention.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Great Experience

Great to deal with, was fast, easy transaction. Product was exactly as described and worked exactly as it should. Would definitely buy from again and most definitely highly recommended.

6 January 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you so much for your kind words! We're thrilled to hear that the transaction was smooth and that the product worked perfectly for you. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, feel free to reach out!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Great Service

You went to bat helping me select the proper battery for my laptop.Your responses were quick. The price compared to others was excellent. I received my battery and installed it just today. A perfect match and is working perfecctly

13 January 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your kind words! We're delighted to hear that we could assist you in selecting the right battery for your laptop and that our service met your expectations.

It's great to know the battery was a perfect match and is working flawlessly after installation. If you need any help in the future, we're just a message away.

Enjoy the extended life of your laptop, and thank you for choosing us!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Good Purchase Experience

Good price, fast shipping, pleasant purchase experience. The battery (for Asus VivioBook) comes with tools. I hope it will last like an original one from Asus.

3 January 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your feedback! We're delighted to hear that you had a pleasant purchasing experience and that the battery for your Asus VivoBook is working well so far. We hope it lasts just as long as the original one. If you need anything else, feel free to reach out.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Perfect battery for my laptop

Perfect battery for my laptop! The service is very good and the communication too!

12 December 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear that the battery is working perfectly for your laptop and that you're satisfied with our service and communication. If you need anything else, don't hesitate to reach out!

Best regards,
canadalaptopbattery.com Team

Rated 1 out of 5 stars

Waiting log time to received and in the…

Waiting log time to received and in the end cant charge . drop to 0% and stuck there.

2 January 2025
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

I'm truly sorry to hear about the issues you're experiencing with the battery. It sounds frustrating to have waited for the delivery, only to find that the battery isn't charging properly. A battery that drops to 0% and gets stuck is certainly not up to standard.

Please reach out to our customer support team so we can resolve this issue for you. We can guide you through troubleshooting steps, or if the battery is defective, we’ll make arrangements for a replacement or a refund.

Your satisfaction is very important to us, and we want to ensure this is sorted out as quickly as possible. Thanks for your understanding, and we apologize for the inconvenience.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Excellent service and very reliable!

Excellent service and very reliable!! Was on by step in 3 days! Thanks!!

30 December 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your kind words! We're thrilled to hear that you found our service excellent and reliable. If you need anything else, feel free to reach out.

Best regards,
canadalaptopbattery.com Team

Rated 1 out of 5 stars

Fraudulent double shipping charge

After ordering a battery and paying with my card, these guys emailed me to ask for additional payment on the excuse that my address is remote which is a lie. My shipping address which I correctly filled in when I ordered is right in the middle of a provincial capital city. They refused to ship until I was forced to part with more cash.

7 December 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for sharing your experience, and we're genuinely sorry for the inconvenience you encountered during the payment process. We understand your frustration, especially regarding the unexpected additional charges and the miscommunication about your shipping address. This is certainly not the service we aim to provide.

We'd appreciate the opportunity to look into this matter further. Please contact our customer support team with your order details so we can investigate what happened and make things right. We value your business and will do our best to resolve this issue swiftly.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Quick shipping

Quick shipping, good product. Wide range of selection.

27 December 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your feedback! We're glad you appreciated the quick shipping and the quality of the product. Let us know if we can assist you further!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

First Time Buyer, Highly satisfied

The battery (replacement for Huawei Matebook X Pro 2019) I ordered came within a week of payment. The package contained all the tools needed to conduct the replacement. I was highly satisfied with the product and the ordering process. I would order from Canada Laptop Battery again.

19 December 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for sharing your positive experience! We're delighted to hear that your battery arrived promptly and that the tools included were helpful for the replacement process. Your satisfaction with the product and ordering experience means a lot to us. We look forward to serving you again at Canada Laptop Battery!

Best regards,
canadalaptopbattery.com Team

Rated 1 out of 5 stars

1 of 2 batteries did not work. The 61++ battery for my Lenovo Thinkpad P51s works great. The 68+ battery for my Lenovo Thinkpad P50s has never worked. Error message says incorrect voltage.

The 68+ battery for my Lenovo Thinkpad P50s has never worked. Error message says incorrect voltage. Does not charge and cannot read power level. When laptop is removed from docking station it then powers off. We have tried all fixes and software updates with no success.

26 April 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

We’re sorry to hear about the issue with one of your batteries. While the 61++ battery for your ThinkPad P51s is working well, the 68+ battery for your P50s seems to have a voltage compatibility issue.

Please contact our support team so we can assist you further. If the battery is found to be defective or incompatible, we’ll help arrange a replacement or a refund. We appreciate your patience and understanding as we work to resolve this for you.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Great

Battery fit, shipped fast, and works for a good price.
Thanks!

14 December 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

Thank you for your kind feedback! We're glad to hear the battery fit perfectly, arrived quickly, and works well at a great price. If you need any further assistance, feel free to reach out.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

I can't express how thankful I am

I can't express how much hassle and money I have saved purchasing the battery from this site. Even through post strike I received it on time, new, fully loaded replacement battery for my car fob (special battery). In a dealership it was 6-8 weeks waiting time and cost $700 with installation. Canadalaptopbattery did it for $47. Thank you for being on the market. I will definitely mark your site for all my future battery needs.

12 December 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear Customer,

We are absolutely thrilled to receive such a glowing review from you! Your satisfaction is our top priority, and it's heartwarming to know that we've made a significant positive impact by saving you both time and money.

We understand how crucial it is to have a reliable car fob battery, and we're glad that we could provide you with a new, fully loaded replacement at a fraction of the dealership's cost and within a much shorter timeframe, even amidst a postal strike.

Your appreciation for our service and the decision to mark our site for all your future battery needs is a testament to the value we strive to offer. We are committed to being a reliable source for all your battery requirements and are here to ensure that you receive the best products and service.

Thank you for your kind words and for choosing Canadalaptopbattery. We look forward to serving you again in the future.

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Excellent service

Excellent service, even in the face of a Canada Post mail strike. Delivered by FedEx instead, Easy to install, though the instructions were a little unclear. Great Product

30 November 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your positive feedback! We're glad you found the site easy to use and appreciated the competitive pricing and secure packaging. If you have any further needs or questions, feel free to reach out!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Fast shipping and good work

22 November 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for your feedback! We're delighted to hear you were satisfied with the fast shipping and quality of service. If you need anything else, feel free to reach out. We appreciate your support!

Best regards,
canadalaptopbattery.com Team

Rated 5 out of 5 stars

Vacuum Cleaner Replacement Battery

I purchased a replacement battery for my cordless vacuum cleaner. The website instructions and description made it very clear which battery I required for compatibility with my vacuum, and the team sent a follow-up email to verify model number to ensure I had selected the correct battery prior to shipment. Shipping was quick, and item received was exactly what I needed. Thank you!

5 November 2024
Unprompted review
Canadalaptopbattery logo

Reply from Canadalaptopbattery

Dear customer,

Thank you for sharing your positive experience! We're delighted to hear that our website instructions and follow-up verification process helped you find the right battery for your cordless vacuum cleaner. Ensuring compatibility and providing excellent service is our priority. We're also pleased that shipping was quick and the battery met your expectations. If you need any assistance in the future, we’re here to help!

Best regards,
canadalaptopbattery.com Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look