Worst company in the world. I wasn’t home to receive the item and it went back to their depot and they kept promising to redeliver it but weeks later nothing happened so I asked them just to refund me... See more
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We bought our Thunder Bay spa eight years ago, and it still looks like new. Even though it is way out of warranty, the Canadian Spa customer service has been amazing - most problems have been resolve... See more
Great products, amazing customer service. We had an error with an order, but was corrected very quickly and a new part sent and delivered with in 24hrs. We upgraded from the typical blow up hot tub, t... See more
Bought a Canadian Spa hot tub through Robert Dyas. Had a couple of issues with some items with the lid not staying inflated. Robert Dyas and then Canadian Spa were great. Three days after speaking wit... See more
Company details
About Canadian Spa
Written by the company
Worldwide Hot Tub Supplier & Hot Tub Manufacturer
Our Products
Providing Hot Tubs, Swim Spas, Gazebos, Grills, Outdoor Furniture and Saunas to Major Retailers near you. Contact us through the Canadian Spa Company office in your country for pre-sales questions and after-sales support and help, including warranty, servicing and product information.
Our Company
The Canadian Spa Company is a global brand, we manufacture our Hot Tubs and other products in North America, Asia and Europe and distribute around the world.
Background
One of the larger companies in the world market place; the Canadian Spa Company has been recognised as an industry leader since our first spa was sold around forty years ago. Four decades on, the Canadian Spa Company is still supplying an ever expanding range of quality products, with the very best backup and after-sales service available.
Support
You will also have easy access to our support page where you will find everything you need to know about our spas. Handy information like how to set the filtration times and how to winterize.
Visit Our Support Portal
Location
Offices and warehousing located in Canada, USA, United Kingdom, Germany, France and UAE. We pride ourselves to be able to quickly despatch and provide customer service locally.
Innovation
Canadian Spa Company is the global leader in new innovative products and services in the Hot Tub and associated backyard accessories.
Free Water Test App
Check out our free APP available on Android and Apple. Inside this App you will find our free water testing section to accurately tell you how much of each chemical to add to your spa.
Instructions
We provide clear instructions and usually a link to our You Tube channel where we will show you our video solution.
YouTube
Our You Tube Channel has all our selling features easily explained in our short animated videos
Contact info
Canada House, Salbrook Road, Redhill, RH1 5GL, UK, , 1283 Cornwall Road, Oakville, L6J 7T5,, Canada
- Canada: 1-877-909-7727 | UK: +44 1293 824094
- service@canadianspacompany.com
- canadianspacompany.com
4.3
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great service as always
28 June 2024
The part was on time the engineer was…
The part was on time the engineer was on time and he worked very fast tested everything its working better than before thank you and your team
26 June 2024
Brilliant service, except for registering warranty
Brilliant service, arrived really quickly. Great product 😊 brought online, finding it really difficult to register warranty, surely if brought online, warranty should automatically be registered ☹️
18 June 2024
Brilliant service!
19 June 2024
Great products, amazing customer service
Great products, amazing customer service. We had an error with an order, but was corrected very quickly and a new part sent and delivered with in 24hrs. We upgraded from the typical blow up hot tub, to the swift and from start to finish this company have been great, even helped with replacement parts 7 years after original purchase. Will definitely use again when we are ready to upgrade again.
26 June 2024
Fast efficient service.
18 June 2024
Quick and efficient as always
Quick and efficient as always. Very happy with all dealings with Canadian Spa, very helpful indeed. Would highly recommend!
4 July 2024
Unprompted review
Great help and friendly service
13 June 2024
Its a high five from me, to canadian spa company
Always got what you need, and always a speedy delivery. 👍🏽👍🏽
17 June 2024
Reply from Canadian Spa
Thank you for your order and for taking the time to leave such a kind review. We truly appreciate your business!
Great service
Although there was a problem with the control unit this was quickly replaced and now everything is good.
9 June 2024
Reply from Canadian Spa
We are grateful for your order and your wonderful feedback. Thank you for choosing us!
Great product with great after service
17 June 2024
Reply from Canadian Spa
Your order and positive review mean a lot to us. Thank you for your support and business!
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